Reviews of Hotel la Robeyere; BW Signature Collection 4 stars
Quartier La Robêyère, 05200 Embrun, France
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe staff in charge of the diner Gian-Pietro in particular did an outstanding job. My wife had a lot of allergies and GP took excellent care of her diet checking often if everything was ok . On top of it the meals were excellent. A big thank you to him and to his team.
The room was big and comfortable but not really clean. Both the air extractors in the toilet and in the bathroom were full of dust . Same for the heating in the bathroom.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLovely spa, Pool access is difficult with small kids. The sauna was fantastic and has a great view.
Dinner was not at the standard I would expect at a property like this. The night we stayed there was only an option for buffet. It was very limited. The meat was so tough, we couldnt eat it. It was really expensive for what was offered. The room we stayed in the bathroom had a lot of mould and it was unpleasant breathing in the bathroom.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe location is magnificent and the spa is fantastic. The staff were kind and helpful, with great english which I appreciated
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewAfter a good first stay, we went to the place again a week later so decided to stay another night. We were disappointed with the room condition. We found a used tea bag on the floor and the napkin box was empty. The Nuxe products were half used. The worst part was the used cups were still on the table. Apparently, they didn't even clean the room before giving us the room, they just made the bed. We will not choose this hotel again because of this experience.
Dear Guest, Thank you for taking the time to share your experience. Every day, our passionate team strives to provide impeccable service. It is regrettable that your room was not prepared to our usual standards. Please do not hesitate to let us know if this unusual situation arises so that we can intervene quickly. La Robéyère is nestled in the heart of the Durance valley, a unique location offering exceptional views of the Hautes-Alpes. We look forward to seeing you soon to make your experience one to remember. The BW Château La Robéyère team
Dear Guest, Thank you for taking the time to share your experience. Every day, our passionate team strives to provide impeccable service. It is regrettable that your room was not prepared to our usual standards. Please do not hesitate to … Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewAmazing and kind staff
Dear Bruce, We really appreciate your comment. Thank you for taking the time to highlight the kindness and availability of our team. At La Robéyère, we are fortunate to work with passionate people who put their hearts into making every stay a success. We are delighted to hear that you enjoyed your stay with us. I hope you also enjoyed the charm of our 18th century home and the beauty of the Durance Valley. We look forward to welcoming you back to Embrun! The BW Château La Robéyère team
Dear Bruce, We really appreciate your comment. Thank you for taking the time to highlight the kindness and availability of our team. At La Robéyère, we are fortunate to work with passionate people who put their hearts into making every … Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewPanorama, private spa, breakfast, dinner, style
No fridge/minibar
Dear Norbert, We would like to thank you warmly for your superb review and your glowing comments about your night at La Robéyère. We were particularly delighted by your mention of the panorama. Our location in the heart of the Durance valley gives us an exceptional view of the Hautes-Alpes, which we are happy to share with our guests. We are also thrilled that you have enjoyed our private SPA. Our outdoor Nordic bath, with its breathtaking views of the mountains and temperature of 38°C, is indeed a unique experience that we like to offer our guests. We look forward to welcoming you back to our 18th-century home, where you can rediscover the charm of our Gustavian decor and the tranquillity of our surroundings. The BW Château La Robéyère team
Dear Norbert, We would like to thank you warmly for your superb review and your glowing comments about your night at La Robéyère. We were particularly delighted by your mention of the panorama. Our location in the heart of the Durance val… Show more
Reviewed: 17 April 2025 · Stayed in February 2025
Verified reviewReviewed: 15 April 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in December 2024
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewNice and friendly staff (especially Stephanie, all the waiters/waitresses and the spa staff), clean, quiet and light room
First evening the dinner service was extremely long (after 2 hrs we received the appetizer and main course only) despite of arriving as first guests to the restaurant. The Director of the restaurant did not even apologize when we commented this and asked for the dessert to be delivered to our room. This was a bit disappointing..
Dear Livia, It was a true pleasure for us to have provided you with an enjoyable stay. We are thrilled to read that you appreciated the warm welcome, particularly from Stéphanie and the teams in the dining and spa areas. Regarding your first dinner, two hours is indeed far too long, and we understand your disappointment. Please accept our apologies for this delay. Rest assured that we place great importance on your feedback in order to enhance the quality and speed of our service. We hope that you will keep fond memories of your stay in Embrun. The Management Team
Dear Livia, It was a true pleasure for us to have provided you with an enjoyable stay. We are thrilled to read that you appreciated the warm welcome, particularly from Stéphanie and the teams in the dining and spa areas. Regarding your fi… Show more
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in August 2024
Verified reviewMy daughter of 10 and I had a fantastic stay at La Robeyère. The room was not huge but cosy, stylish and well-equipped. We loved the common spaces, the setting and the spa. It felt like real luxury. And we managed to get there from Brussels using only the train, which makes it a sustainable property for who wants to avoid the car.
There can be quite a lot of wasps at breakfast. The hotel probably can't do a lot about this without spraying chemicals.
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 September 2024 · Stayed in September 2024
Verified reviewWould have loved if the restaurant would have been open for lunch!
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewstaff attitude
Hello Sir, It seems that there have been some misunderstandings regarding your booking, and we would like to clarify what happened. When you arrived, our staff made every effort to give you a warm welcome, even upgrading you to a Superior room free of charge, despite a tumultuous arrival with other guests. We understand that your room rate may have seemed high, but we are committed to offering competitive rates with better guarantees for our guests. We regret that this situation has caused stress and confusion. It is also regrettable that certain behaviours have interfered with the warm welcome that we strive to offer. However, you have told us that you have appreciated the quality of our meals and we hope that this has compensated, if only a little, for the problems you have encountered. If you plan to return to La Robéyère, we would be delighted to offer you an experience that lives up to your expectations. The Management
Hello Sir, It seems that there have been some misunderstandings regarding your booking, and we would like to clarify what happened. When you arrived, our staff made every effort to give you a warm welcome, even upgrading you to a Superi… Show more
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewVery nice staff, so thanks to Yann and the team. Terrace breakfast (20 euro each though) was very scenic. Spa good in places (like the outdoor wooden tub) but also flawed. Free and plentiful parking. Nice building. Room nicely decorated. Aircon in room welcome.
Room tiny and at the limit of what is usable for a couple. Sauna too cold (around 60C) so almost useless, pool small. 15 mins walk to town.
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewThe grounds are fantastic, the spa was a great way to end the day!
Rooms are small, but furnished nicely
Dear Mark, What a pleasure to hear that your weekend at La Robéyère was a truly enchanted one! Our team is delighted to know that their care and dedication helped to make your stay so memorable. The exceptional natural setting of our hotel, nestling between mountains and forests, invites you to relax, and the spa is the ideal place to prolong this serenity after a busy day. As for the rooms, even if they are not the most spacious, we have made sure that they reflect the elegance and comfort you deserve, in harmony with the historic charm of the place. We look forward to welcoming you back for another unforgettable stay. The Management
Dear Mark, What a pleasure to hear that your weekend at La Robéyère was a truly enchanted one! Our team is delighted to know that their care and dedication helped to make your stay so memorable. The exceptional natural setting of our hot… Show more
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewBeautiful setting, with terraced restaurant, all very classy in a positive way. Dinner and breakfast were very nice. Above all, the staff were outstandingly nice and caring.