Once booked, I received a first message about instructions for my luggage.... I read again and read that I only booked a luggage room in Paris I contacted the landlord who told me that he will collect my luggage downtown Paris and that in evening i need to show up in Chatillon in his flat. Finally he contacted me back and proposed alternative because his flat in Chatillon was full... So he offered us his car to rent free and itinerary to Giverny in Normandy + housing. Nice house there in a old village. So globally a totally excentric experience....but landlord is kind and does offer a lot for what you pay.... We would come back and we recommand to verify with host that he did not overbook.....

Stayed in July 2025

Not totally fair to put location on website as if it was premium location near Eiffel tower..... Once booked, the host informs that it is only for luggage and that our room is in 40 minutes away... Little weird........

Fortunately, transportation Paris to Chatillon house was easy and metro works very fine

Stayed in May 2025

The total difficult to understand and the lack of precision, although everything is perfect once clarified. Please make things better in your page from bookingdotcom 1. Clarify how old mininum shall be your

1st adress is a luggage room and the host was kind to collect us in evening from this adress metro Bir Hakeim up to his house in 92 320 Charenton. Flat from owner at 92320 is very nice and host is pleasant

Stayed in May 2025

Location was amazing

Stayed in June 2025

Little noise in the owner flat with people coming at 2.00 morning time.

I finally did not use to luggage area provided by the owner but we went directly to the flat from the owner in Chaticity. Chaticity Montrouge was easy to access and 15 minutes from Champs Elysees. We enjoyed and will recommend to our friends also

Stayed in March 2025

Not clean

Walking distance from Eiffel tower

Stayed in July 2025

Day 1 we stayed in Paris our luggage was kept near eiffel tower in deposit room In evening, the host brought us from Paris to Normandy and we slept there. Wonderful old house it was beautiful and we visited Giverny the day after. We loved it.

Stayed in June 2025

We will come back for our next stay. we enjoyed a lot the total global formula proposed with car transportation, luggage room and coliving flat for one night

Stayed in May 2025

Thank you for everything and hospitality Accomodation was good Luggage storage before night shift is practical

Stayed in June 2025

For tourist from non european culture this place is not good! I had not received information though i tried from 2 hours ahed of the check in time! The google map adress provided was wrong! The people in the shop gave me key but their talking and behaviour is non professional and suspicious. English langauge is also non communicable. If I would not decided to go out forcefully and meet another person who came from Nepal, my paris visit would be ruined!!

Stayed in July 2025

This is a shared flat with the host and someone else, which is not listed on the website. If you are a group of young people, don't go here. Additionally, the address linked on the website is not accurate to the actual overnight place. Additionally, the host did not answer to messages prior to the day of and was not helpful.

Literally nothing

Stayed in June 2025

Clean central

Stayed in June 2025

I think the person you work with he is lying with you . I never asked any alternative ! I said I want stay at that address which I have booked on the site of Booking.com . But he didn’t say anything. He is a fraud. Anyways, I will contact with French police with all my messages and evidence. And , another thing is that , you guys are playing with me ! You didn’t say anything when I was in the street of BIR-HAKEIM. I kept calling but person didn’t respond. Now it is 21h40 you are pretending to propose solutions ! Do you think , I should have still waited in the street for you ? The person you work with was very bad and fraudulent ! He send me messages confusing ! First , he gave me an address to collect the key , I was there. Then he said no no I said you have to return the key there. Then after he is saying I can’t give you room the 14 June because we are fully booked . But that was not my concern. Because I very well booked my room for 13 and 14 june. So , why did you gave it to another person !? Yes , I asked a modification , that does not mean you will give my room to another person ! He didn’t say anything when i wanted modification. I called him many times but very rudely he disconnected the phone every time ! Now it’s 21h40 ! I am totally exhausted and found another place which I paid double and I had to paid many times for taxi for doing that with that guy whom booking.com worked with . Now , you and that fraud guy playing with me . That's not faire and not professional. You guys harassed me a lot last few days and today ! All I will inform in the French ambassador Bangladesh and French police with all the messages he and you have sent and of course I will do the review on your site (( Booking.com , Chatillon Citea Express Chambre and Paris booking Dot com )) Please , don’t think I will leave it just like this . Because, it not a matter of money or anything. He gave me a huge stress and kept me in the street and he insulted me every time I ca

the room I have booked on your site was very unprofessional, unkind , uncommunicative and his behaviour was really rude. He was totally intentionally did this with me . Because it was a scam by this people, it is not a business. So I want my full refund. Because, I have to pay this to another hotel . I was really unexpected from booking.com which is very well known for their service and you know I use your site every time I go abroad. So, please , I am really requesting you that hope you will refund me my full which I paid to you .

Stayed in June 2025

Thanks for transportation in your car....in evening. It helped a lot to join your flatr

Stayed in May 2025

The address on Booking.com is lie. That's only for locker, and true address is in the middle of nowhere. That's why they don't inform true address by the last minute. Then you realise they are scammer but it's too late to ask refund.

No because it's scam.

Stayed in April 2025

We received 2 adresses but we were told to go to the one in Chatillon because we arrived late. Little confused by adresses but totally wonderful appartment Everything is nice and so practical with metro just down the building and Invalides direct + champs Elysees direct I will come back

Stayed in April 2025

Transfert at night was Ok in host car but then we discovered overbooked place with 11 persons in the flat. Finally, the host sent somebody to puck us and bring us in a old house in Normandie.....Exotic house beautiful but we were tired and needed rest instead of a nightmare in car to transfer to unknown place

Beautiful city Paris and easy luggage room access in Paris Discussion ok with host and agreement to collect our luggage for transfer at night

Stayed in June 2025

Everything was nice but we get feared not to be able to collect our luggage and miss our bus back..... The second day, the landlord allowed us when we left his flat joining Paris to stop near Eiffel Tower and drop our luggage there. Evreything runs very fine and practical not to carry our luggage. But in the evening before going back to Paris Bercy for our bus, nobody opened the door....We waited and waited....Fortunately somebody wents out and we entered the building to collect our storage there.

Stayed in May 2025

The confusion on the add....Wrong location on the map.....Shall be very clear that Eiffel is just meeting point and luggage storage

Not too bad if you get relevant price

Stayed in May 2025

The room is OUTSIDE PARIS.....

Shame to let think that the room is in Paris..... Eiffel tower view from the flat

Stayed in May 2025

Difficult to contact the property before the stay. We tried to get info....but it was difficult to join the property....Anyway, was ok.

Shuttle Paris to property. Eiffel view from window of kitchen

Stayed in May 2025

Nothing....!

Flat with beautiful view on Eiffel tower Shuttle transportation from Eiffel to flat Metro access for both luggage room inside Paris and night flat as complementary to shuttle

Stayed in June 2025

We spent nice evening and we could let our luggage near Eiffel tower both day of arrival and the day after This helped us a lot to make our visits in Paris without our luggage and we avoided wasting time to pick our luggage in suburb night flat. Thanks for all.

Stayed in May 2025

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Stayed in August 2025