8.1

Reviews of Élégante suite à deux pas de la Cité Épiscopale d'Albi

8 Impasse Devers, 81000 Albi, France

  • Stephen

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    Really an Airbnb in a slickly converted garage. Clean, comfortable and modern - everything works. A little more than deux pas from the centre but close enough to walk easily from a very quiet central suburb just across the river. Hosts are friendly and could not be more helpful

  • Ann

    Reviewed: 1 May 2024 · Stayed in May 2024

    Verified review

    Excellent location Clean Friendly host

  • Jan

    Reviewed: 21 August 2023 · Stayed in August 2023

    Verified review
  • See the property
  • P

    Reviewed: 23 June 2023 · Stayed in May 2023

    Verified review

    En route to the address we found barriers in the street and detours that took us into dark sketchy areas along railroad tracks. When we finally got to the neighborhood there were no lights on in any of the houses and dark exteriors with no numbers showing. When I called the number given, the man answering asked why we weren't coming in. I said the houses were dark and we had thought we would find some kind of indication that we were expected at one of the houses. No lights came on in any of the houses or on their exteriors, so I said we didn't feel comfortable getting out and finding the house. (We worried that perhaps it wasn't even a real booking listing. There weren't any reviews yet, and it seemed like a unsafe thing to walk into a dark place no one had reviewed that could possibly be a scam. After our misadventure driving there, with no note from the owner giving us a current route to take around the barrier and detours, we decided it was foolish to walk into a dark situation that could be unsafe. The only direction he had written to us was how to unlock to enter through his garage). The owner did not come out or turn on lights, so we told him we were sorry, but we didn't feel safe with the situation and would be leaving. We booked another booking.com place for the night and later asked for a refund. The host refused my request, didn't reply to my email and told Booking he would not waive the fee. Albi is a beautiful city with lovely places to stay. We recommend you find an alternative to this place.

    Property response:

    Madam, you never showed up... Our travelers are delighted with their stay here, it's just that you wanted a hotel and not a room in a local's house as you mentioned over the phone. Furthermore, our cancellation policy is already established. You even sent me a threat via my personal email, demanding a refund or else you would leave a negative review. This is not very honest... I only hope that our future travelers will be able to distinguish the truth and disregard your unjustified review, which tarnishes our reputation.

    Madam, you never showed up... Our travelers are delighted with their stay here, it's just that you wanted a hotel and not a room in a local's house as you mentioned over the phone. Furthermore, our cancellation policy is already es… Show more

    Élégante suite à deux pas de la Cité Épiscopale d'Albi
    1 July 2023
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