Reviews of Château de Courcelles - Relais & Châteaux 4 stars

The grounds are wonderful - perfect for dog runs both on the lawns and in the forest. The room was generously proportioned and comfortable.

The breakfast was good, but the service was slow. The dinner was very good with, among other items, a marvelous chicken and beautiful cod with a raspberry sauce.

Lovely location

No air con very hot and lots of mosquitos

This was my third visit to the Chateau, and i really was hoping things might have improved given its new Michelin starred status! The charming hotel has bags of character, beautiful grounds, an abundance of staff whom speak a number of languages, are super attentive, and knowledgeable . A sensational sommelier. Amazing wine list. A menu that reads well, with great ethics regarding where the chef sources his ingredients. The greeting is very pleasant, and there is always a very sweet treat and a lovely welcoming note in the rooms. The beds are very comfortable.

Sadly the very expensive ,dated rooms are tired, and not as clean as they could be. If you are used to Michelin starred restaurants as i am , i would NOT advise going to Courcelles for this reason alone! The over priced ,mostly pretty food ,on the whole( but not entirely ) fails to deliver on flavour! Whilst you expect a little culinary magic and a few unusual combinations in a starred restaurant,there are dishes on the menu that are quite frankly a little unpleasant! The restaurant that "requires an elegant dress code" with an emphasis on sophisticated attire! really has no boundaries that are clear when dining ,surrounded by unpressed shirts, jeans and pumps! aside from the lack of sports gear, flip flips and shorts, no one seems to care! And as a result of so many irritations ,its the first time ive made my excuses and left a restaurant mid menu! yes really! Breakfast which was once a large buffet , where you could boil your own egg, graze on cold salmon, yogurts, and cheeses (that the previous evening you would have paid a sizeable surcharge for ), is now a pre plated and minuscule offering! leaving you googling the nearest fuel station! And finally to have them try and charge me 100 euros for a bottle of wine sold as 60 euros! Outrageous!

The whole experience was delightful and the staff were so well drilled

Nothing

The historical aura. The grounds were amazing.

Slight musty smell. Some of the outside was badly maintained - mainly the entrance doors. We ate at their Michelin starred restaurant. My wife is vegetarian and they had a veggie menu - which was really good. Unfortunately the main course was inedible. A huge pile of uncooked pasta with a tomato sauce. It was dreadful. So sent it back - no response from the kitchen. We eat at Michelin restaurants regularly - plus I owned a French restaurant. I must say that this was the worst dish I have ever tasted in my life Michelin restaurant.

Beautiful building in fabulous grounds.

The Michelin star restaurant was extremely disappointing - the staff were poor and the service was desperately bad. We were not made to feel welcome and would never go there again.

Beautiful and elegant. Great food and property. Helpful staff.

All was exceptional.

Beautiful setting

Very slow service …it seemed we were invisible in the restaurant ….arrived in the restaurant 7:30pm with only one other couple and left at 10:30pm last but one couple …as the restaurant filled up we were left looking at each other for 45mins after querying staff and having to ask reception if they could assist ….we were much looking forward to this and were so angry the whole evening was spoilt….staff did apologise and offered complimentary drinks but the damage was done ..the evening ruined for us. This poor service started on our arrival at the hotel about 5:30pm and proceeded to an empty outside lounge area to relax , unwind and have a glass of wine…quite quickly drinks were ordered ….we waited 15mins …no drinks …then the restaurant manager arrived and was surprised to find we were waiting for drinks so he disappeared to supposedly sort the delay out…so after 10mins the drinks arrived …so not a good start to our stay. On checking out requested a meeting to discuss the issue of the previous evening thinking someone in authority would be interested to look into our issue …however to our dismay instead of trying to put things and offer us some recompense we were met with ( you were offered complimentary drinks ) so that’s it .

Room and dinner excellent.

Breakfast was very ordinary considering how much it was. Such a shame they need to sort this

Historical nature of the property

The satnav took us on a long country road route to find it

Excellent hotel with beautiful grounds and great food

I was expecting freshly squeezed orange juice at breakfast not fresh orange juice considering the cost of breakfast

The chateau was excellent. The staff were superb, they helped us with anything and everything we needed in a very kind manner. The food at the restaurant is excellent. It may not have a Michelin star yet, but it is certainly on it's way to achieving one. The bed was absolutely wonderful for sleeping and the grounds were great for walking our dog.

About the only thing we would have liked better would have been a trash bin or two outside so that we could dispose of picking up after our dog. The staff were very nice about accepting our plastic bag of waste, but we really don't feel like they should have to do that.

Beautiful and gorgeous setting

Bit of a noisy road nearby

Lovely historic chateau hotel . Friendly and efficient staff

The chateau is conveniently situated between Reims and Soissons so an ideal stopping point if travelling across France from east to west or vice versa. It is situated in a small historic village. The staff gave us a short tour of the chateau outlining its long history and walks around its grounds. Our room was full of character in keeping with the chateau and had all the facilities we needed. The food was excellent although somewhat expensive.

We didn't dislike anything.

Stunning property, fantastic room

The dining was quite formal and stuffy, really just old fashioned rather than a luxury experience. Prices were high and food was pleasant enough. Breakfast was table service only and quite awkward. Overall more Fawlty Towers than haute cuisine. Quite relieved we only stayed one night

Everything was amazing ! Location, the whole estate , and more importantly the staff. Everyone was very welcoming and could not do enough to make you feel comfortable and looked after. Thankyou Chateau de Courcelles