Reviews of Château Jeanne & The Forest - Château de Montvillargenne 4 stars
2 Avenue François Mathet, 60270 Gouvieux, France
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewExcellent restaurant, beautiful and individual decor everywhere, elevator, you can get a free bike to use, good air conditioning, good buffet breakfast, nice pool (funky colors!), easy parking
I had a luxury room but the mattress was way too hard for my back so not sure I'll stay there again - otherwise it's a great place
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery unique experience, the staff was amazing! The rooms and public spaces were outstanding, along with the grounds. It was really fun to stay in what was at one time a Chateau. It was also a great location to the Chantilly Chateau.
It would be nice if the pool was outdoors. The outdoor area by the ;pool was enclosed by walls. You felt separated from the outdoors. Since it was all enclosed, the screaming kids in the pool did not make it appealing.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNice building and nice pool. Great view over forest.
No air con… at end of the day it was ok as temperature cools down at night and we opened the window
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewBeautiful rooms and grounds.
The staff at the reception wasn't very friendly and helpful. We had a few suitcases and they just pointed to the room as if it was very close, but we ended up having to follow a maze and walk up and down many stairs, while there was a door much closer from the carpark. Expensive experience!!
Dear Annie-Pierre, We are delighted that you were impressed by the beauty of our rooms and grounds. Our century-old château and its lush parkland do indeed offer a setting that inspires wonder. However, we are surprised and sorry to hear that the welcome at reception did not meet your expectations, especially as we welcomed you for an early check-in at 12 noon. The warmth and attentiveness of our team are at the heart of our hospitality philosophy, and we are surprised that you were not offered assistance with your luggage, which is our usual practice. Regarding the tour to your room, our team usually takes new guests on a complete tour to show them the different areas of our establishment, such as our restaurant, the Social Bar, the Kids Club and the Health Club. We regret that this intention was not clearly communicated. For your future visits, please feel free to express your preferences upon arrival. Whether you would like a full guided tour or direct access to your room, our team will be happy to accommodate your needs. We hope to have the opportunity to welcome you back and offer you a stay that matches the majesty of our estate, combining modern comfort and historic charm. Jérôme GAUTIER - Reception Manager Château Jeanne & The Forest
Dear Annie-Pierre, We are delighted that you were impressed by the beauty of our rooms and grounds. Our century-old château and its lush parkland do indeed offer a setting that inspires wonder. However, we are surprised and sorry to hear … Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGreat place for a weekend. look and feel is good
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewexcellent hotel, loved staying there. Will go back.
nothing not to like, all very good
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewWe loved the room, the bed was extremely comfy, the room had all of the amenities needed and a huge rainfall shower. The quality of the gym, grounds and pool was brilliant. It was an extremely relaxing stay.
The breakfast, the quality and quantity of options available was extremely disappointing. We utilised the gym and had breakfast at 08:30am which isn't that late but the majority of 'options' were empty and did not get refilled throughout the entire service. Available was coffee, yogurt, hard boiled egg, stale croissant, some chopped up tomatoes and cucumber. We had to get breakfast out.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in May 2025
Verified reviewGlorious location of the chateau within the grounds, and the chateau itself is beautiful
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThe property is absolutely expertly maintained. We had no issues during our stay. The place was spotless, welcoming and very private. The pool facilities were excellent. Our suites were next to each other and they were absolutely gorgeous.
Dear Felipe, The whole team is delighted to hear your story. The authenticity you describe is at the very heart of our identity. Our Anglo-Norman château, witness to a rich history since it was built in 1911 by Jeanne, reveals its unique character in every stone and woodwork. Our 6 hectares of verdant parkland are a haven of tranquillity where time seems to flow differently, far from the hustle and bustle of everyday life. We're particularly pleased that your neighbouring suites appealed to you. Each of our rooms has its own personality, while offering the refined comfort that is the signature of our establishment. Our Healthclub with its beautiful swimming pool is a real haven of peace that we look after with great care. It is a pleasure to know that you were able to take full advantage of these facilities. We look forward to seeing you again to enjoy our new comfortable rooms and our beautiful heated swimming pool. Jérôme GAUTIER - Reception Manager Château Jeanne & The Forest
Dear Felipe, The whole team is delighted to hear your story. The authenticity you describe is at the very heart of our identity. Our Anglo-Norman château, witness to a rich history since it was built in 1911 by Jeanne, reveals its unique … Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBeautiful setting, great food if a bit expensive.
A/C not working well in one room, fine in the other.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe location is great, easy to get to from Paris and it’s beautifully decorated with some super rooms and a lovely view
The mattress was absolutely solid & uncomfortable, downstairs the facilities were limited (location/number of toilets), and the staff were pretty unhelpful considering this is meant to be 4*. A few of us stayed pre conference at own cost & were forced into a buffet for the evening, the food was average at best, Luke warm and they charged us €50!
Dear Sarah, Thank you for taking the time to share your impressions of your stay at Château Jeanne The Forest - Château de Montvillargenne. Our house is located in a peaceful setting, just a few minutes from Chantilly Castle. I am delighted to read that you were touched by the beauty and charm of the surroundings. I have taken note of your comment about the bedding. It is generally rented for its comfort, but I understand that this aspect is very personal. As far as the common areas are concerned, we are aware that the unusual layout of our historic château can sometimes be surprising. We have 21 meeting rooms, all with natural daylight. The spaces for your stay have been chosen by your organisation. However, we are constantly looking for ways to improve the flow and comfort of our visitors, while preserving the authenticity of the premises. However, our teams are devoted to our guests and do their utmost to help them, as our customers always find what they bring with them. Regarding your dinner, we are offering a buffet with a choice of starters, main courses and desserts on Sunday evening for €39. We do not oblige any of our residents to dine in our rooms. The concierge service is at your disposal to make a reservation in one of the restaurants around the hotel. Please note that everything is prepared with care and delicacy to delight our guests and do honour to our beautiful region. If, however, a dish lacks heat, a simple request to our teams present would have solved the problem. We look forward to seeing you again and providing you with a completely satisfactory experience in our beautiful château, a true haven of peace on the outskirts of Paris. Jérôme GAUTIER - Reception Manager Château Jeanne & The Forest - Château de Montvillargenne
Dear Sarah, Thank you for taking the time to share your impressions of your stay at Château Jeanne The Forest - Château de Montvillargenne. Our house is located in a peaceful setting, just a few minutes from Chantilly Castle. I am delight… Show more
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewIt was a disaster.
We expected our confortable, quiet and relaxing trip in a luxurious castle for our wedding anniversary, but it became a totally disappointing stay. They prioritized a huge group tourists so we could not eat in the restaurant inside which was exclusively reserved for them. We could stay only in the annex , not inside the castle, still we were woken up by huge noise created by the group tourists in the early morning, before they leave. The hotel staff are cleaning and maintaining the hotel until 5pm and from 8am, meaning that the cleaning wagons and people were in the corridor all the time screaming at each other. One of staff opened our room’s door calling his colleague’s name ! They don’t even manage which room is occupied or to clean ! I’m level 3 traveller in booking.com, but it was my worst stay.
Dear Yuko, It is with great care that we read your words and the disappointment that tinged your stay. Our estate, rich in history, is made up of a variety of spaces, with rooms located in both the historic castle building and the contemporary "Factory" wing. The Pro Work suite, in which you stayed, has a double surface area and is completely modular, allowing you to choose the layout to suit your needs. Several photos are available on Booking.com to avoid any surprises. Your comments about the activities of room service and respect for the peace and quiet of the rooms have attracted our serious attention. Please be assured that each member of the team is working to combine efficiency and discretion, and this point will be reviewed internally. With regard to our restaurant, we warned you in advance that it was fully booked, as we were receiving a group that day. We therefore offered you our room service or, alternatively, restaurants in Chantilly that we could recommend. We hope to have another opportunity to welcome you and to show you the true spirit of hospitality of our house, Jérôme GAUTIER - Reception Manager Château Jeanne & The Forest - Château de Montvillargenne
Dear Yuko, It is with great care that we read your words and the disappointment that tinged your stay. Our estate, rich in history, is made up of a variety of spaces, with rooms located in both the historic castle building and the contemp… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified review