Comentários de Citadines Austerlitz Paris 3 estrelas

Dear Nivaldo, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the hotel's location, with two nearby metro stations, including one with direct access to the Tower district as well as the 24/7 availability of coffee and water. We're also glad you felt safe both in the neighborhood and at the hotel. Regarding housekeeping, our policy offers one complimentary cleaning on the 4th day for stays of 6 nights or more, followed by one cleaning per week. For shorter stays, housekeeping is available upon request for an additional fee. We understand this may not have been clear, and we appreciate your comments. We're also sorry to hear that the shampoo and body wash dispensers were nearly empty upon your arrival. This does not meet our usual standards, and we will reinforce our room preparation procedures to ensure this doesn’t happen in the future. Your feedback is valuable to us, and we thank you for helping us improve. We hope to have the opportunity to welcome you again in the future. Kind regards, Maimouna AIDARA Front Office Team Leader

Dear Nivaldo, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the hotel's location, with two nearby metro stations, including one with direct access to the Tower district as well as the… Mostrar mais

Dear Andre, Thank you for your kind feedback. We’re happy to hear that you enjoyed the comfort of the bed, the quality of the shower, and our convenient location near the market and the metro. We hope to welcome you back very soon. Kind regards, Maimouna AIDARA Front Office Team Leader

Dear Andre, Thank you for your kind feedback. We’re happy to hear that you enjoyed the comfort of the bed, the quality of the shower, and our convenient location near the market and the metro. We hope to welcome you back very soon. Kind re… Mostrar mais

Thank you for your feedback, Ney. We're glad you enjoyed the convenient location, the spacious room, and the comfort of the bed. However, we’re sorry to hear that the heat affected your stay. We understand how uncomfortable high temperatures can be, especially in the summer months. Please rest assured that air conditioning is part of our future refurbishment plans, and we hope to welcome you back once the improvements are in place. Warm regards, Celia Bau, Residence Manager

Thank you for your feedback, Ney. We're glad you enjoyed the convenient location, the spacious room, and the comfort of the bed. However, we’re sorry to hear that the heat affected your stay. We understand how uncomfortable high temper… Mostrar mais

Dear Andrea, Thank you so much for your fantastic review and perfect scores! We’re delighted you enjoyed our convenient location, comfortable rooms, and attentive staff. We’re glad you found the breakfast simple yet complete—something we strive to offer for a good start to the day. We hope to welcome you back soon for another great stay in Paris! Warm regards, Celia – Residence Manager Citadines Austerlitz Paris

Dear Andrea, Thank you so much for your fantastic review and perfect scores! We’re delighted you enjoyed our convenient location, comfortable rooms, and attentive staff. We’re glad you found the breakfast simple yet complete—something we … Mostrar mais

Dear Tiago, Thanks a lot for taking time to give us feedback in regard to your recent stay at Citadines Austerlitz Paris and for this excellent rating. We're delighted that we made your stay memorable and hope to welcome you again in in the future in any of our many residences in Paris. Best Regards

Dear Tiago, Thanks a lot for taking time to give us feedback in regard to your recent stay at Citadines Austerlitz Paris and for this excellent rating. We're delighted that we made your stay memorable and hope to welcome you again in in… Mostrar mais

ChatGPT said: Dear Guest, Thank you for your kind words! We are delighted that you appreciated our attentive staff and the well-equipped apartment, perfect for enjoying meals and coffee in your room. We’re also glad you found the nearby metro stations (Campo Formio and Nationale) convenient for your stay. We look forward to welcoming you again! Best regards, Citadines Austerlitz

ChatGPT said: Dear Guest, Thank you for your kind words! We are delighted that you appreciated our attentive staff and the well-equipped apartment, perfect for enjoying meals and coffee in your room. We’re also glad you found the nearby me… Mostrar mais

Dear guest, Thank you for your great feedback! We're glad to hear you found our location convenient, with easy access to metro stations, supermarkets, and direct RER connections to the airport. We're also happy that you felt it was a good value for the price. We hope to welcome you again soon! Best regards, Citadines Austerlitz

Dear guest, Thank you for your great feedback! We're glad to hear you found our location convenient, with easy access to metro stations, supermarkets, and direct RER connections to the airport. We're also happy that you felt it wa… Mostrar mais

Dear guest, Thank you for your feedback! We're glad you found the room spacious. We apologize for the housekeeping frequency and will take your comments into consideration to improve our services. We hope to welcome you again soon! Best regards, Citadines Austerlitz

Dear guest, Thank you for your feedback! We're glad you found the room spacious. We apologize for the housekeeping frequency and will take your comments into consideration to improve our services. We hope to welcome you again soon! B… Mostrar mais

Dear Guest, Thank you for your feedback. We’re happy to hear that you found the room spacious and comfortable and that our staff was helpful. We understand your disappointment regarding the difference between the photos and the room you received. Some of our rooms have already been renovated, and we are continuously working on updating the rest. We appreciate your patience and your valuable input, which helps us improve our guests' experience. We hope to have the opportunity to welcome you again in the future and provide you with a fully modernized room. Best regards, Citadines Austerlitz

Dear Guest, Thank you for your feedback. We’re happy to hear that you found the room spacious and comfortable and that our staff was helpful. We understand your disappointment regarding the difference between the photos and the room you r… Mostrar mais

Dear guest, Thank you for your feedback! We're happy to hear that you enjoyed our location. We also appreciate your comments regarding the breakfast and will take your suggestions into account to improve the variety of our offerings. We hope to have the opportunity to welcome you back in the future. Best regards, Citadines Austerlitz

Dear guest, Thank you for your feedback! We're happy to hear that you enjoyed our location. We also appreciate your comments regarding the breakfast and will take your suggestions into account to improve the variety of our offerings. We… Mostrar mais

Dear guest, Thank you for your long-standing loyalty and your thoughtful feedback. We're happy to hear that you enjoyed the comfort, location, and proximity to transport and services. We also appreciate your positive comments about the improvements to the internet system. We sincerely apologize for the issues you encountered with the kitchen utensils and the toilet drainage, as well as the lamp. These points will be addressed immediately to improve our future guests' experience. Your feedback helps us to continuously enhance our services, and we hope to welcome you back for a better stay next time. Best regards, Citadines Austerlitz

Dear guest, Thank you for your long-standing loyalty and your thoughtful feedback. We're happy to hear that you enjoyed the comfort, location, and proximity to transport and services. We also appreciate your positive comments about the … Mostrar mais

Prezada Jacqueline Muito obrigado por escolher nosso estabelecimento para sua recente estada em Paris. Estamos muito satisfeitos que tenha tido uma estadia agradável, especialmente graças à localização da residência e às facilidades de transporte. Esperamos ter o prazer de recebê-la novamente em uma de nossas residências ao redor do mundo.

Prezada Jacqueline Muito obrigado por escolher nosso estabelecimento para sua recente estada em Paris. Estamos muito satisfeitos que tenha tido uma estadia agradável, especialmente graças à localização da residência e às facilidades de tra… Mostrar mais