Reviews of Kyriad Laon 3 stars
111 Avenue Charles De Gaulle, 02000 Laon, France

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNothing
The give me only one room for 5 people family and than the one day later the took £100 automatically i try contacting them but the didn’t answer
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEveryone very helpful. Staff friendly, room good, restaurant good
All good
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEasy to find. The restaurant was very nice so was the food and staff..
The breakfast was not as plentiful as when we have stayed previously. Bacon was not very nice.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReally comfy, convenient for a26 and great restaurant attached. Breakfast extra but worth the money - really good selection of stuff and excellent coffee. I would definitely stay again and will look for others in this chain in future.
Nothing not to like for the price
Good evening, thank you very much for your very good rating of 9/10. Hoping to see you again, I wish you a lovely evening. Best regards, Arnaud, receptionist.
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewConvenient overnight stop close to the autoroute with Italian restaurant on site.
Bathroom needed some maintenance work.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewStayed here as a stop off on the way to south of france. Nice little hotel - rooms were basic but good value. Nice restaurant next door. Didn't have breakfast. Close to motorway.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGood parking, terrific on-site restaurant 'La Fabrik' and hotel offers great value. The rooms are basic but comfy. Staff very helpful and friendly and offered a good welcome.
It could do with a little modernisation and a tidy/clean up in places.
Hello Sir, Thank you for your rating of 7, it's a pleasure :) Looking forward to seeing you again at KYRIAD Best regards. Audrey, receptionist
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewDinner restaurant next to the hotel good value for money and very practical
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewConvenient stop near the motorway Comfy beds just about ok for an overnight stop
Very tired and dated Needs a refurb lacks attention to detail Breakfast was poor. Cold scrambled egg no orange juice
Hi, Thanks for the note and feedback which is very low, we accept, we are sorry if the breakfast was poor for you, for the scrambled egg I transfer to the person who was here on that date. Hoping to see you another time if you travel to Laon. I wish you a nice day. Kind regards, Pushpawattee, receptionist.
Hi, Thanks for the note and feedback which is very low, we accept, we are sorry if the breakfast was poor for you, for the scrambled egg I transfer to the person who was here on that date. Hoping to see you another time if you travel to Lao… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewVery comfortable bed. So pleased to have a walk in shower at last!
No tea/coffee making facilities I the room.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat location and very clean. The staff were very friendly and helpful
Our room was a little basic and dated (a kettle would have been lovely!) but was very clean and comfortable bed with good hot shower.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewUnderstanding about arriving late.
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewOverall, pleasant one night
Male staff off hand
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewGreat location, nice rooms. Good breakfast
Male reception quite rude
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation to the A26
The decor! Dark brown navy blue and beige -not very 2025. The bed was tiny in the room and looked odd.
Good evening,thank you for taking the time to leave a rating even though it is quite low, but we accept it.We hope to see you again at the Kyriad hotel in Laon.I wish you a pleasant evening.Best regards,Arnaud, receptionist
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewGood evening, thank you for taking the time to leave a very good rating. I hope to see you again at the Kyriad hotel in Laon. I wish you a lovely evening. Best regards, Arnaud, receptionist.