Reviews of Novotel Suites Clermont Ferrand Polydome 4 stars
52 54 Avenue De La Republique, 63100 Clermont-Ferrand, France

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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewWe stopped to sleep coming form Uk going to Spain.the room was very clean and quiet, we had breakfast too,very good,we might stop again in 2 weeks on our way back.Thank you
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewCleanliness, modern, solid beds, good bathroom & built-in room appliances.
No onsite restaurant
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewPeeeerfect totally 🥰🥰
Nothing all is great 😃👍🏼
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewConveniently located.
Parking access : need to go around the block to come back and get in.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe layout of the room was fantastic, it was very clean and separating the toilet from the bathroom works well with families
more Vegan options for breakfast
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGreat parking, lovely rooms
Could’ve been a bit better cleaned
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewWas good value for money to stay for 1 night. Clean and nice hotel.
No concerns about the hotel itself. Would prefer to be closer to the city center.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewVery clean and fresh.
Nothing
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewCleaness
Parking
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewGreat location to see the rugby and also on the tram line and the trans were free on the weekend. Our room had a small kitchen and the toilet was separate from the bathroom which had a bath and shower. Loads of secure parking so we were able to leave our hire car in the car park. We didn’t try the breakfast as went in to town.
Could do with more tea bags maybe a breakfast tea and some milk sachets
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewAmazing breakfast
Lack of parking
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewBreakfast good. Beds very comfortable & room spacious.
Breakfast & lifts crowded. Outdoor area in the car park. Extra costs like city tax and parking made the stay more expensive.
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewVery helpful staff , everything we needed , breakfast was great for such a hotel.
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewMissing balcony.
Hello, we thank you for the review you left on our hotel. We are delighted that you enjoyed your stay, in fact our rooms do not have balconies. We hope to welcome you again very soon. Best regards. The NOVOTEL SUITES team.
Reviewed: 25 February 2024 · Stayed in February 2024
Verified reviewNO Heating and no Milk in the Room
Reviewed: 23 December 2023 · Stayed in December 2023
Verified reviewThe staff was exceptionally kind and friendly.
Reviewed: 13 September 2023 · Stayed in August 2023
Verified reviewReally helpful staff who helped with a travel issue we experienced. Really grateful for their attention and help.
Reviewed: 23 August 2023 · Stayed in August 2023
Verified reviewThe breakfast
The lack of working air conditioning especially during a heat wave