Reviews of Plaza Madeleine & Spa 4 stars
1 Place de la Petite Rigaudie, 24200 Sarlat-la-Canéda, France
Loading
Guests also reviewed these properties:
Horta, Portugal
Christchurch, New Zealand
Tallinn, Estonia
Gunzenhausen, Germany
Sète, France
Kentallen, United Kingdom
La Londe-les-Maures, France
Santa Maria di Licodia, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean, modern and well located. This is a great hotel for a short or long stay. The spa was excellent and had just enough facilities. The bar was excellent and had a good choice of drinks and a billiards table. Staff were all friendly and helpful. Located right in the heart of Sarlat and a stone throw from the market.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewStaff were excellent. Gayle and Katherine helped me immensely when my car had a flat tire and I needed to get in touch with Avis. They are both excellent ambassadors for your hotel!
Decorative pillows on bed need to be replaced. Would rather have no pillows than tattered old ones.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation excellent and easy to get to by car.
Room was a bit tight. Hot breakfast could be improved.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewAirco( 41c outside) pool, sauna, hammam. We asked for two rooms close to each other and had an annexe on the second floor with two large rooms, perfect for us. The food in the bar was outstanding, not a full restaurant but some of the best food we had on our whole trip. All the staff were charming and helpful
Parking is the only weakness, it is not close and most of the spaces would not fit my large sub
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewFrom check in to check out everything was fabulous… great position and the bar staff were brilliant
Not there long enough
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLoved the central location, room was great, and really enjoyed the leisure facilities. Staff were friendly and helpful
Parking was a little far away. Some guidance re access to the hotel pre booking (due to the Saturday market) would have been helpful - I'd have changed my arrival date to avoid the conflict.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe receptionist Sal was excellent
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewgreat location
small bedroom
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewNice bar and lobby, great breakfast, excellent location. Really nice staff. Very close public parking. Gave me ice.
I liked it all
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewGreat location, easy walking distance to the medieval town, bakeries, restaurants and shops, in the heart of the market Wednesdays and Fridays (bear in mind if arriving either day.) Very clean and comfortable. Loved the pool.
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewLoved the location - minutes away from the ramparts while also quiet at night to gaze at Carcassonne under the stars. Everything you need including a cozy breakfast area, outdoor patio dining area and a terrace. Rooms are comfortable and clean! Catherine and Jean-Michel were gracious hosts with recommendations and a warm welcome.
Nothing it was fabulous
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewLocation and breakfast excellent.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewGreat location helpful staff
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewLocation Spa Breakfast Good Indian restaurant next door
Nothing
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in December 2024
Verified reviewAbsolutely loved this place. Room was big, spacious and with everything we needed. The pool and spa were great. The location was fantastic, right near the main tourist street. Everything was excellent.
Parking was 6 mins walk away from hotel but wasn't really an issue.