Reviews of Hôtel De La Plage 2 stars
14 Place du Six Juin, 14470 Courseulles-sur-Mer, France
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewRight near the beach and in the heart of the town. Great bar and restaurant. Good breakfast.
Lots of stairs to room depending on placement. No aircon. No parking.
Hello, Thank you for your feedback! We are glad you enjoyed the location, the bar, and the restaurant. We appreciate your suggestion regarding parking options, and we will certainly look into making that clearer for future guests. We apologize for any inconvenience caused by the stairs and the absence of air conditioning, and we hope these did not impact your stay too much. We hope to welcome you back soon! Sincerely, The Hôtel de la Plage Team.
Hello, Thank you for your feedback! We are glad you enjoyed the location, the bar, and the restaurant. We appreciate your suggestion regarding parking options, and we will certainly look into making that clearer for future guests. We apo… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation
Rooms not well kept an full of mould. Mould smell is strong in bathroom and vissible several places. Rom was to small for 2p. Things was falling down from the walls during our stay.
Thank you for your feedback. We are pleased to hear that you appreciated the location of the hotel, close to the historical D-Day sites. However, we deeply regret that your stay did not meet your expectations. We sincerely apologize for the issues you encountered regarding the room’s condition and cleanliness. We take these concerns very seriously and will immediately notify our maintenance and housekeeping teams to address the mould and any other issues you mentioned. We value your input and hope to improve your experience in the future. Sincerely, The Hôtel de la Plage Team.
Thank you for your feedback. We are pleased to hear that you appreciated the location of the hotel, close to the historical D-Day sites. However, we deeply regret that your stay did not meet your expectations. We sincerely apologize for t… Show more
Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGood location and 3 separate bedrooms in the apartment.
The bathroom and kitchenette portion of the unit were very dingy, damaged, and not really usable. The unit needs some serious updates and cleaning. The toilet smelled really bad and there were a lot of bugs in the unit.
Thank you for sharing your feedback. We are happy to hear that the location and the layout of the apartment were convenient for your stay. However, we sincerely apologize for the issues you encountered with the bathroom, kitchenette, and cleanliness. This is not the standard we aim to provide. We take your comments very seriously and will address the necessary repairs and cleaning to improve the overall condition of the unit. We also appreciate your feedback about the smell and bugs, and we will ensure that our maintenance and pest control teams look into it immediately. Your input is valuable, and we hope to have the opportunity to welcome you back for an improved experience. Thank you again for your review! The Hôtel de la Plage Team.
Thank you for sharing your feedback. We are happy to hear that the location and the layout of the apartment were convenient for your stay. However, we sincerely apologize for the issues you encountered with the bathroom, kitchenette, and c… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewGreat location lovely views from all windows - restaurant the food was great.
Breakfast included but was a little chaotic due to staff issues - very late then not enough food 1 staff trying to do everything. We gave up as had to leave. Also needed to know there was no lift in hotel.
Hello, Thank you so much for your lovely review! We’re thrilled to hear you enjoyed the perfect location and the views from your room, as well as the great food in our restaurant. We truly appreciate your feedback regarding breakfast. We apologize for the issues you encountered with timing and food availability — this is certainly not the experience we aim to provide, and we’ll address it with our team to ensure better service in the future. We also appreciate you pointing out the lack of an elevator, and we’ll make sure this is clearly communicated going forward. We look forward to welcoming you back for another great stay! Sincerely, The Hôtel de la Plage Team.
Hello, Thank you so much for your lovely review! We’re thrilled to hear you enjoyed the perfect location and the views from your room, as well as the great food in our restaurant. We truly appreciate your feedback regarding breakfast. We a… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe Breakfast was excellent, and the staff were so helpful and polite. The Manager (Man) who I can't remember his name was a real credit to the running of this hotel. The Hotel is a great location for visiting the D-Day landing sites, and the Bayeux tapestry. I would recommend this Hotel to any visitors what to stay in this area. I found to people in this town so polite and welcoming.
Nothing to comment
Hello, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our breakfast and found our staff to be helpful and polite. We are also glad that the location was ideal for your visit to the D-Day sites and the Bayeux Tapestry. We will be sure to pass along your kind words to our team, including our manager ; we are happy to hear he made such a positive impression on your stay! It’s great to know that you felt so welcome in our town as well. We truly appreciate your recommendation and look forward to welcoming you back in the future! Yours sincerely, The Hôtel de la Plage Team.
Hello, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our breakfast and found our staff to be helpful and polite. We are also glad that the location was ideal for your visit to the D-Day sites and … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGood location, clean
WiFi was not strong enough for iPhone usage. Had a small kitchen but only equipped with plates, cups, silverware. No bowl, serving utensils, sponge, kitchen towels)
Hello, Thank you for your feedback! We are glad you enjoyed our location and found the property clean. We’re sorry to hear the Wi-Fi didn’t meet your needs ; we’ll definitely look into improving the connection. Regarding the kitchen, we do normally provide sponges and dish towels, but we apologize for any oversight. As for bowls and serving utensils, we appreciate you pointing this out, and we’ll look into adding those to better meet our guests’ needs. We truly value your comments and hope to welcome you again soon! Sincerely, The Hôtel de la Plage Team.
Hello, Thank you for your feedback! We are glad you enjoyed our location and found the property clean. We’re sorry to hear the Wi-Fi didn’t meet your needs ; we’ll definitely look into improving the connection. Regarding the kitchen, we do… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNice atmosphere
service in the restaurant was terrible
Hello, Thank you for your feedback! We are glad to hear you enjoyed the atmosphere of our property. However, we are sorry to learn that your experience at the restaurant did not meet your expectations. We take service seriously and will review your comments with our team to ensure we improve. We hope to have the opportunity to welcome you back and provide you with a better experience next time. Sincerely, The Hôtel de la Plage Team.
Hello, Thank you for your feedback! We are glad to hear you enjoyed the atmosphere of our property. However, we are sorry to learn that your experience at the restaurant did not meet your expectations. We take service seriously and will re… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewStaff exceeded expectation with one moving her car so we could park in the car park when we arrived.They were friendly and professional. Food was good but breakfast wasn’t value for money when you could visit the local patisserie for a fraction of the price. Beds were clean and comfortable, but needed a headboard.
We were given an upgrade to have a sea view but this felt more like a downgrade with a ferris wheel opposite and music playing until midnight. Shower leaked all over the floor. They tried to sort the issue and it didn’t leak as much. They did say they could move us rooms but the hotel was full. Rooms are small and tired. Broken kettle and coat hangers in one room. No wardrobe or drawers in the other.
Dear Guest, Thank you for taking the time to share your detailed feedback following your stay at Hôtel de la Plage. We are pleased to hear that our team exceeded your expectations and that you appreciated the friendly and professional service, especially the assistance with parking. However, we sincerely apologize for the inconveniences you experienced with the room, including the shower leakage, the noise from the nearby wheel, and the condition of the furnishings. We understand how these issues affected your comfort, and we truly regret that we were unable to offer you an alternative room due to full occupancy. Regarding breakfast, we appreciate your comments and will take them into consideration as we continue to evaluate the value and variety we provide. Your feedback is very important to us as we work to improve our facilities and services. We hope to have the chance to welcome you again and provide a more comfortable experience. Kind regards, The team at Hôtel de la Plage – Courseulles-sur-Mer
Dear Guest, Thank you for taking the time to share your detailed feedback following your stay at Hôtel de la Plage. We are pleased to hear that our team exceeded your expectations and that you appreciated the friendly and professional ser… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewLocation is right in the heart of it all. Good continental breakfast was included with our room. The apartment that we booked was spacious. Love the old school key system and open air breeze from the sea that came through the windows.
Noise from the sea birds! However the hotel provides ear plugs so once we popped those in, all good. It's a pretty busy area (July) and we had to park our vehicle several blocks away which was a bit of a pain.
Dear Derrick, Thank you for your kind words. We're glad to hear you enjoyed your stay and appreciated the location, as well as the comfort of your apartment. It’s always nice to feel the sea breeze! We understand that the area can be a bit lively, especially in July, but we’re happy the earplugs helped. Your feedback is much appreciated, and we hope to welcome you again soon. Warm regards, The Hotel de la Plage team.
Dear Derrick, Thank you for your kind words. We're glad to hear you enjoyed your stay and appreciated the location, as well as the comfort of your apartment. It’s always nice to feel the sea breeze! We understand that the area can be … Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewVery clean and comfortable room; nice hotel in great location with very cheery and helpful staff.
Because the hotel is very near the seafront, there was some noise from occasional traffic and late night passers-by outside/below our bedroom window; but fairly minor and didn't seriously disrupt our sleep 😴.....
Dear Claire, Thank you so much for your kind feedback. We’re delighted to hear that you found your room clean, comfortable, and that you appreciated our location as well as the cheerful and helpful nature of our team. We also understand that being close to the waterfront can bring occasional noise, but we're happy to hear it didn’t significantly affect your sleep. We’ll keep this in mind and work on minimizing any disruptions in the future. We look forward to welcoming you back soon. Best regards, The Hôtel de la Plage Team.
Dear Claire, Thank you so much for your kind feedback. We’re delighted to hear that you found your room clean, comfortable, and that you appreciated our location as well as the cheerful and helpful nature of our team. We also understand t… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewLocation
Beds a bit hard and smaller than we are used 3
Dear Brian, Thank you for your feedback. We’re glad to hear that you enjoyed our location. We apologize if the beds did not meet your comfort preferences. We understand that everyone has different needs, and we will take your comments into consideration as we work to improve. We hope to have the opportunity to welcome you again in the future. Best regards, The Hôtel de la Plage Team.
Dear Brian, Thank you for your feedback. We’re glad to hear that you enjoyed our location. We apologize if the beds did not meet your comfort preferences. We understand that everyone has different needs, and we will take your comments into… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReasonable hotel for a one night stay. Half an hour from Caen ferry terminal. Good location. Lovely staff. Rooms basic but clean. Sound travels! However ear plugs were provided ( although we didn’t use them)
Dear Nicola, Thank you for sharing your review. We are pleased to hear that you found our location convenient, the rooms clean, and the staff charming. We apologize for the noise issues during your stay, though we’re glad we were able to provide earplugs for your comfort. We hope to welcome you back for another stay in the future. Best regards, The Hôtel de la Plage Team.
Dear Nicola, Thank you for sharing your review. We are pleased to hear that you found our location convenient, the rooms clean, and the staff charming. We apologize for the noise issues during your stay, though we’re glad we were able to p… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewGood location, quiet, friendly
Dear Nikita, Thank you for your very nice note and comment. We look forward to welcoming you back. Have a lovely day, The Hôtel de la Plage team.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe young receptionist was very accommodating despite being under pressure due the fact the cleaner quit that day.
Dear David, Thank you very much for your lovely note, We are pleased to hear that your stay went well despite the unpleasantness concerning the chambermaids. I was the receptionist for that day and I would like to express my sincere thanks for your understanding and kindness. Have a pleasant day and we look forward to welcoming you back. Warmest regards, Abigaël.
Dear David, Thank you very much for your lovely note, We are pleased to hear that your stay went well despite the unpleasantness concerning the chambermaids. I was the receptionist for that day and I would like to express my sincere thanks… Show more
Reviewed: 21 June 2025 · Stayed in April 2025
Verified reviewBeach front
Very bad experience, booked a stay for two nights and on the second night we arrived late after dining out and the code we had been given to entry after hours was wrong! the emergency phone number nobody picked up the call and actually somebody was always disconecting the call on the other end. The food at the restaurant very bad. Nobody speaks another language other than french.
Dear Zélia, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. We apologize for the inconvenience you encountered with the entry code and the lack of response to your emergency call. This is certainly not the experience we aim to provide, and we will review our procedures to ensure this situation does not occur again. We also regret that the food at our restaurant did not meet your standards and that the language barrier was an issue. We strive to offer a welcoming atmosphere to all of our guests, and your comments will help us improve. We hope to have the opportunity to better serve you in the future. Best regards, The Hôtel de la Plage Team.
Dear Zélia, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. We apologize for the inconvenience you encountered with the entry code and the lack of response to your emerge… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewGreat location, right on the sea front, good size room, basic but with everything you needed for one night.
Bed was too firm for us, a matter of preference rather than a negative
Dear Karen, Thank you for your lovely note, We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back. Warm regards, The Hôtel de la Plage team.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe location was perfect maybe 100 meters from the sea. Very nice old building. Comfortable bed.
The room is old and starting to ask for refurbishment.
Dear Vilius, Thank you for your attention to our establishment, We are pleased to know that you had a enjoyable stay. We take your observations and comments into consideration in order to improve the customer experience. We look forward to welcoming you back. Warmest regards, The Hôtel de la Plage team.
Dear Vilius, Thank you for your attention to our establishment, We are pleased to know that you had a enjoyable stay. We take your observations and comments into consideration in order to improve the customer experience. We look forward t… Show more