Reviews of Hôtel-Restaurant des Augustins 4 stars
71 rue Gambetta, 24220 Saint-Cyprien, France
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGood location. Nice place, done well.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewI loved the location, the terrace was lovely and a great size! The staff were friendly and the rooms were very clean.
The breakfast was quite basic, the air conditioning wasn’t great and it was very hot! It would have been good to have things like shampoo and amenities in the room. The facilities in the room were very basic and quite often the reception was shut so you could not ask anyone for anything that was missing.
Dear Natasha, Thank you for your feedback. We're sorry to hear that some elements of your stay were not entirely to your satisfaction. We would, however, like to take this opportunity to clarify a few points: • The air conditioning system automatically stops when the terrace door is open, to preserve energy and ensure optimal functioning. • Regarding amenities, we do have Rituals shampoo and soap in the bathroom and there was a boiler in your room as well as tea bags and coffee. • Our breakfast is a traditional French continental offering, with a selection of fresh bread, pastries, homecooked cakes, fruit, cereals, local produced yoghurt, juice and hot drinks as well as charcuterie, local cheese, home smooked salmon … • While we understand your concerns, our team did respond promptly to your requests — including an early check-in at 12:00 (instead of 16:00), extra tea bags in your room, a loan of an umbrella as well as iron and board, and even organizing a last-minute taxi for your group, which we were happy to arrange despite the high season. • Regarding the opening hours of the reception, the reception closes at night which is why nobody was behind the desk at 2am when you came back from the wedding. The reception also closes at 7pm on Sundays but we are still in the hotel for safety reason. As a small hotel, we aim to offer warm, personal service and regret that your impression didn’t fully reflect our efforts. We hope to have the opportunity to welcome you again for an improved experience. Warm regards, The Hôtel des Augustins Team
Dear Natasha, Thank you for your feedback. We're sorry to hear that some elements of your stay were not entirely to your satisfaction. We would, however, like to take this opportunity to clarify a few points: • The air conditioning sy… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewWhere to begin . What a fantastic stay we had at this beautiful hotel . Everything from start to finish was perfect . We had an exceptional meal organised by Benedicte and her husband for a large group of us . Everyone made us feel so welcome and nothing was too much trouble . Thank you for making our 18 month old granddaughter feel so at home too ! The terrace at the front is a lovely spot to sit in the sun and the lobby a perfect chilling area in the heat . Drinks were excellent and parking easy . Genuinely the best time spent in this hotel in such a pretty village in France for a nearby family wedding . Fun market every Sunday !
Going home !
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewExtremely clean and comfortable We settled very quickly The hosts are equally amazing We thoroughly enjoyed our stay
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewBeautifully decorated and exceptionally clean
Nothing
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewThe location and staff.
The pillows are too high.
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewThe position of the hotel is perfect for exploring the local area. It is also at the end of the main road with cafes and shops.
I can not think of what I did not like but if I was pushed to mention something I would say the water pressure in the shower was to low .
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewA charming beautiful hotel with stunning bedrooms that have been excellently designed with everything you need in place! Soft white fluffy towels and an exceptionally comfortable bed. I stayed in deluxe double with a terrace overlooking the quaint village street. Highly recommend this hotel and would definitely return
Don’t expect a British breakfast. There is no toast as hotel doesn’t have toaster but if you like croissant and other bread you’ll be ok and the hotel will make you fried or scrambled eggs but breakfast is limited for many. Wouldn’t stop me returning though.
Reviewed: 25 May 2024 · Stayed in May 2024
Verified reviewClean, good location and well appointed
Restaurant looked a bit clinical so we ate elsewhere. It may have been good of course!
Reviewed: 24 January 2024 · Stayed in January 2024
Verified reviewLovely little hotel. The lady on reception/restaurant was delightful and we had a lovely chat with her. We had dinner in the restaurant and the food was exceptional, we'd definitely return. The room was very nice with a lovely terrace and a large bathroom. The beds were really comfy (not too hard like many hotels). Located in the centre of Saint Cyprien so easy to walk everywhere. Highly recommend.
The toilet in our ensuite hadn't been cleaned before we arrived but the rest of the bathroom and room was spotless so think this was just an unfortunate oversight.
Reviewed: 17 September 2023 · Stayed in September 2023
Verified reviewReviewed: 10 September 2023 · Stayed in September 2023
Verified reviewEverything was wonderful. Breakfast selection was great. The hotel was clean and modern and everyone was really friendly and helpful. We arrived late so didn’t eat there in the evening but there are some great local places to eat.
Reviewed: 4 September 2023 · Stayed in September 2023
Verified reviewGreat location , high standard of accommodation , good food & wonderful staff who went the extra mile to help .
Charming but modern, clean very comfortable .
Reviewed: 25 August 2023 · Stayed in August 2023
Verified reviewGreat location in centre of st cyprien. Large family suite with large shower and bathroom
No milk to make tea
Reviewed: 20 August 2023 · Stayed in August 2023
Verified reviewReviewed: 29 July 2023 · Stayed in July 2023
Verified reviewEverything was perfect. Comfortable, spotlessly clean, great balcony view - loved it.
Nothing- I just wish I could have stayed longer and used the bar and restaurant!
Reviewed: 28 July 2023 · Stayed in July 2023
Verified reviewReviewed: 19 June 2023 · Stayed in June 2023
Verified reviewReviewed: 11 June 2023 · Stayed in June 2023
Verified reviewBright large bedroom and comfy bed. Lovely fluffy towels and pristine bed linen
Would have liked tea making facility in the room
Reviewed: 11 June 2023 · Stayed in June 2023
Verified reviewStaff was very efficient and helpful. Good location on the main street. Nice evening meal.
Reviewed: 14 May 2023 · Stayed in May 2023
Verified reviewBreakfast was good
Reviewed: 5 May 2023 · Stayed in April 2023
Verified reviewRoom and location lovely
More like a b&b but with no kettle facilities
Reviewed: 20 April 2023 · Stayed in April 2023
Verified reviewRoom clean and tidy
There is no main reception staff on most of the time. The bar and interior are in darkness with no lights on. There was no kettle available in the room for tea or coffee. As there was no bar for several days, only available on certain days or times, this facility should be available. Primarily a bed and breakfast
Dear Mrs Malley, Thank you for sharing your experience even if i am very surprised by your feedback. I was available to answer your requests. But of all your stay, i had no feedback from you. Regarding the staff, as explained when you arrived at 1am on Monday night (and in our room directory) the restaurant is closed on Monday and Tuesday for lunch and dinner but the bar is open for hotel guest every day with a snacking card. On those days, we turn off the light between noon and 3pm in the reception (when the weather is good and the sun shinning). The rest of the time we choose to have a dim light to match with the hotel atmosphere. We are sorry that your experience did not live up to your expectations. Despite your experience, I take in account that you appreciated quality of our rooms. Kind regards, Bénédicte
Dear Mrs Malley, Thank you for sharing your experience even if i am very surprised by your feedback. I was available to answer your requests. But of all your stay, i had no feedback from you. Regarding the staff, as explained when you arri… Show more
Reviewed: 19 November 2022 · Stayed in November 2022
Verified reviewBeautiful beautiful hotel, what a lovely surprise in a wonderful town. I couldn’t recommend it more.