Reviews of Best Western Plus Hotel Du Parc Chantilly 4 stars
36 Avenue du Maréchal Joffre, 60500 Chantilly, France
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewPerfect location, new hotel, convenient beds, spacious bathroom, good pillows. Excellent restaurant at the hotel premises.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAll well. Thank you. Very good service at the reception. We arrived late but were greeted wonderfully.
The area of the rooms on the top floor is a bit small. And it was a bit noisy at night, but it's hard to call it a minus. Everything is fine.
Dear Asian, Thanks for completing our survey. We truly appreciate your positive feedback. We will be glad to greet you again. Kindest regards, Shanna
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewTV is Netflix and Disney personal subscription supported-loved it. Good espresso machine in room, very nice spacious balcony for some rooms
Dear Vicky, Thanks for your positive feedback. Looking forward to seeing you again. Kind regards, Shanna
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewStaff were available 24/7 and we arrived very very late check in. They really helped us feel welcome and quickly settled. Parking was extremely safe and affordable. The room is very comfortable for our family and had a nice terrace we could sit out on. The location is a short walk to station or to the town centre. The rooms always had water to keep us refreshed.
Nothing really to improve. It was just what we needed. We did not want to drive into Paris (especially late) and it was easy to get in the next day.
Dear Peter, Thanks, for completing our survey. We are amazed reading your positive feedback. Thanks again, we hope we will meet you again. Kindest regards, Shanna
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat location and value for money
Dear Alan, Thanks for completing our survey. We are glad you enjoyed your stay among us. We are waiting to see you again. Kindest regards, Shanna
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewNot a very good pavement profile but lovely inside. Very comfortable room, good air con, excellent location. Lovely bed linen.
Nothing
Dear Christine, Thanks for completing our survey. We are glad you enjoyed your stay among us. Kind regards, Shanna
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewWe stayed here in a beautiful historic area that’s not far from Paris, which makes it a great base for exploring the region. The location is one of the hotel’s strongest assets. The staff were friendly and helpful, and the hygiene level is high. The room and common areas felt clean and well maintained. The beds and pillows are comfortable, and we had a good night’s rest overall.
There are a few drawbacks to consider. First, for a 4-star hotel, there is no minibar in the room. We arrived around 22:30 and the hotel bar was closed, so we couldn’t get a drink or even water on-site. The rooms were too hot despite the air conditioning, which affected comfort. Parking is very small and narrow, making it difficult to get in and out of spaces. Breakfast did not meet our expectations for the price paid, feeling it did not offer good value. Overall: A solid choice if location and service are your priorities and you don’t mind the extra inconvenience of no minibar, limited evening bar options, and parking challenges. It would be even better if breakfast offered better value and the room climate could be more easily controlled.
Dear Dragovic, Thank you for completing our survey regarding your recent stay at our property with so many details. Despite your dissatisfaction, you acknowledged the efficiency of our teams and the cleanliness of our rooms. We are sorry, but we have minibar in our superior and deluxe rooms only. Unfortunately, the bar close at the same time with the restaurant. Indeed, as you so rightly said, improvements will be made to the breakfast. Thanks again, we hope we can meet your again. Kind regards, Shanna
Dear Dragovic, Thank you for completing our survey regarding your recent stay at our property with so many details. Despite your dissatisfaction, you acknowledged the efficiency of our teams and the cleanliness of our rooms. We are sorry, … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewVery good location close to park and station. Hotel very comfortable and a nice breakfast . Rooms very pleasant nice shower and comfortable bed .
Dear Joanne, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0344582000. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, Shanna
Dear Joanne, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are h… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewModern, clean and quiet. Great location.
The tiny parking space
Dear Lynn-marie, Thanks for completing our survey. We are glad that you enjoyed our property and services. Unfortunately, we are located in town so our parking would not be bigger than what we have. Thanks again for your answer. We are waiting to welcome you once again. Kind regards, Shanna
Dear Lynn-marie, Thanks for completing our survey. We are glad that you enjoyed our property and services. Unfortunately, we are located in town so our parking would not be bigger than what we have. Thanks again for your answer. We are… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBreakfast had a good selection. The rooms were nice and the bathroom spacious
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Gwen
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery welcoming
Comfortable quiet room
Dear Michael, Thanks for your positive feedbacks. We are waiting to meet you soon. Kindest regards, Shanna
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewWe always stay here on our way back from our house in the Lot . It’s very convenient for dog walking and we find the staff very helpful.
Dear Julie, Thanks for your positive feedbacks. It's also a pleasure to welcome you every time. We look forward to seeing you again soon. Kindest regards, Shanna
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery clean and comfortable room, large bathroom. Polite staff.
Room was located by the lift which was disruptive from about 6.30 and the buffet breakfast was not covered so there was an issue with flies. Big pillows gave me neck ache, had to revert to using a towel half full way through the night, which was a shame as the bed itself was very comfortable.
Dear Caroline Thank you for answering our questionnaire about your recent stay in our hotel. Your presence among us is very important and we are delighted to have been able to welcome you to the Hôtel du Parc. We have taken note of your comment about the breakfast and the pillow and we hope you will return soon. If, in the future, we can help you in any way, please do not hesitate to contact us on 03.44.58.20.00. Once again, thank you for taking the time to complete our questionnaire. We appreciate your interest in our brand. Yours sincerely Antoine Reception
Dear Caroline Thank you for answering our questionnaire about your recent stay in our hotel. Your presence among us is very important and we are delighted to have been able to welcome you to the Hôtel du Parc. We have taken note of your c… Show more