Reviews of Hotel Eiffel Capitol 3 stars
9 rue Viala, 15th arr., 75015 Paris, France
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewHotel location, comfort and cleanliness of rooms. Staff were very helpful
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe gentleman at check-in was very welcoming and extremely helpful when we realised we hadn't packed an EU socket for our UK charger. He lent us one for the evening. We felt very welcomed into the hotel. The hotel was lovely a clean and nice decor.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewHotel in an excellent location, 10 minutes from the Eiffel Tower, many nice restaurants and pubs nearby, the metro is 2 minutes from the hotel.
Dear Guest, Thank you very much for your kind feedback. We are delighted that you enjoyed our central location close to the Eiffel Tower, restaurants, pubs, and the metro. We look forward to welcoming you again on your next visit to Paris. Best regards, The Management
Dear Guest, Thank you very much for your kind feedback. We are delighted that you enjoyed our central location close to the Eiffel Tower, restaurants, pubs, and the metro. We look forward to welcoming you again on your next visit to Paris.… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery close to the Eiffel Tower. Great Italian restaurant across the road.
The buffet breakfast didn’t have much of a selection
Thank you for your feedback. We are glad you appreciated our convenient location near the Eiffel Tower and the nearby Italian restaurant. We also take note of your comment regarding the breakfast selection and will consider it carefully to improve our guests’ experience. We hope to welcome you again on your next visit to Paris.
Thank you for your feedback. We are glad you appreciated our convenient location near the Eiffel Tower and the nearby Italian restaurant. We also take note of your comment regarding the breakfast selection and will consider it carefully t… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location is the best thing about the hotel, it’s a two minute walk from the underground station and about 15-20 mins to the Eiffel Tower. Breakfast was good as well and the person who served breakfast is very helpful and friendly. They had the essentials for food - hot food (scrambled eggs and sausages), pastries (which were lovely), yoghurt, cereal, cakes, coffee and juice. There was no fresh fruit but everything else was good. The air conditioning (ac) was really good. We came in August when it was around 30-35 degrees outside so having a functioning ac was perfect.
The carpet needs a refresh, it smelled a little. The cleaners didn’t change our towels on our first day there, even though I left them on the bath, but I wrote a message for them and they changed it the next day. They didn’t replenish the instant coffee sachets in our room and also didn’t clean the dust that was in the bathroom. There are some tea bags in reception but you have to pay to consume them outside breakfast hours, which seemed strange to me.
Thank you very much for sharing such a detailed review of your stay. We are delighted to hear that you enjoyed our convenient location, breakfast selection, and especially the comfort provided by the air conditioning during the warm summer days. It is also wonderful to know that our breakfast team made a positive impression on you. We sincerely appreciate your feedback regarding the carpet, housekeeping service, and coffee/tea replenishment. Please rest assured that we will share your comments with our team to improve these aspects and ensure a more seamless experience for our guests. We hope to have the pleasure of welcoming you back on your next visit to Paris.
Thank you very much for sharing such a detailed review of your stay. We are delighted to hear that you enjoyed our convenient location, breakfast selection, and especially the comfort provided by the air conditioning during the warm summer… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewThe Gentleman on the front desk during the day was very pleasant and helpful. I came down with a stomach bug at the end of our stay and he suggested I go to local chemist and get meds to help relieve the symptoms. He and the housemaid were very kind and enquired how I was the next day. The location of the hotel (especially for the first time visitor) is excellent. A great variety of breakfast foods were available and litems were laid out and replenished as required.
The hotel bedrooms needs a refresh.
Dear Guest, Thank you for sharing your experience. We are delighted to hear that our staff made you feel well cared for, especially during your illness, and that you enjoyed our convenient location and breakfast variety. Your kind words about our team mean a lot to us. We also appreciate your feedback regarding the rooms and will take it into consideration as we continue to improve our facilities. We hope to welcome you back to Paris in the future! Kind regards,
Dear Guest, Thank you for sharing your experience. We are delighted to hear that our staff made you feel well cared for, especially during your illness, and that you enjoyed our convenient location and breakfast variety. Your kind words a… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGood location, close to Metro and easy walking distance to the Eiffel Tower.
Dear Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed your comfortable stay and our convenient location near the metro and within walking distance of the Eiffel Tower. We look forward to welcoming you back on your next visit to Paris! Kind regards,
Dear Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed your comfortable stay and our convenient location near the metro and within walking distance of the Eiffel Tower. We look forward to welcoming you back on… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewNothing
Racism of employee
Dear Guest, We are very concerned to read your feedback. Our hotel has a strict zero-tolerance policy regarding discrimination or racism, and we take any such claims extremely seriously. We would like to understand more about your experience so that we can investigate and take appropriate action. Please contact us directly at direction@ecapitolparis.com so we can address your concerns. Kind regards,
Dear Guest, We are very concerned to read your feedback. Our hotel has a strict zero-tolerance policy regarding discrimination or racism, and we take any such claims extremely seriously. We would like to understand more about your experie… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewLocation and staff were excellent.
Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you felt warmly welcomed and that our staff and location made your stay enjoyable. Being within walking distance of the Eiffel Tower is definitely a plus, and we’re glad you appreciated it. We look forward to welcoming you back soon! Kind regards,
Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you felt warmly welcomed and that our staff and location made your stay enjoyable. Being within walking distance of the Eiffel Tower is definitely a plus, and… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery close to train,restaurants and Eiffel tower
Dear Guest, Thank you for your feedback! We’re glad you enjoyed our convenient location, close to the train, restaurants, and the Eiffel Tower. We look forward to welcoming you back on your next visit to Paris! Kind regards,
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt is really good location for that kind of money. It's comfortable and staff is really great.
Everything was really cool. It's not Hilton, but it has anything you need for quality vacation in Paris.
Dear Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed our comfortable hotel, convenient location, and friendly staff. We strive to provide everything our guests need for a great stay in Paris, and we’re glad you felt that during your visit. We look forward to welcoming you back on your next trip! Kind regards,
Dear Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed our comfortable hotel, convenient location, and friendly staff. We strive to provide everything our guests need for a great stay in Paris, and we’re glad … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGood location and comfortable room’s with friendly staff
The pillows always had a strange strange smell
Dear Guest, Thank you for your feedback. We’re glad you enjoyed our convenient location, comfortable rooms, and friendly staff. We apologize for the issue with the pillows and appreciate your comments, which will help us improve our services. We hope to welcome you back in the future. Kind regards,
Dear Guest, Thank you for your feedback. We’re glad you enjoyed our convenient location, comfortable rooms, and friendly staff. We apologize for the issue with the pillows and appreciate your comments, which will help us improve our servi… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewClose- walking distance to Eiffel Tower. We appreciated the connecting rooms , made it easier for kids.
The mattress was a bit hard ..
Dear Guest, Thank you for your kind feedback! We’re delighted to hear that our staff made your stay more comfortable with a late check-out and friendly service. It’s wonderful that the connecting rooms worked well for your family and that you enjoyed our convenient location within walking distance of the Eiffel Tower. We appreciate your comment regarding the mattress and will take it into consideration for future improvements. We look forward to welcoming you and your family back soon! Kind regards,
Dear Guest, Thank you for your kind feedback! We’re delighted to hear that our staff made your stay more comfortable with a late check-out and friendly service. It’s wonderful that the connecting rooms worked well for your family and that… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewPerfectly nice place for us because we were constantly on the go, staff were really nice and pleasant. The superior double room did turn out to be much smaller than what we seen in all photos on booking.com .There was barely room to open the cases but it was such a good location.
Dear Guest, Thank you for sharing your feedback. We’re glad to hear that you appreciated our friendly staff and convenient location, especially during your busy stay in Paris. We apologize that the Superior Double room did not meet your expectations in terms of size. Your comments are very important to us, and we will review our room descriptions to ensure they are as accurate as possible. We hope to have the opportunity to welcome you back in the future. Kind regards,
Dear Guest, Thank you for sharing your feedback. We’re glad to hear that you appreciated our friendly staff and convenient location, especially during your busy stay in Paris. We apologize that the Superior Double room did not meet your ex… Show more