Reviews of Hotel Esplanade 2 stars

Well located, modern and clean

None

We ran away: Upon our arrival on 11/08/2025 at approximately 22:00, we encountered an unacceptable situation: 1. The rooms initially given to us (52, 53, 54) were not prepared at all – the beds were used, bed linen was dirty, towels were thrown on the bathroom floor, and there was visible dirt. 2. I reported this to the receptionist, who spoke neither English nor proper French, and he reassigned us to other rooms (35, 36, 37). However, the conditions in these rooms were equally unacceptable: A hole in the bedroom wall, next to the bed, containing a small cavity in which there was a dead mouse. Cobwebs and dirt on the walls. Toilet paper rolls infested with live cockroaches. Windows covered in thick dust. Constant loud noise from the nearby train tracks and extreme heat in the rooms without any cooling solution. 3. All issues are documented with photos and videos. Due to these appalling conditions, we immediately left the hotel and moved to another hotel at a significantly higher cost to ensure acceptable accommodation.

We ran away: Upon our arrival on 11/08/2025 at approximately 22:00, we encountered an unacceptable situation: 1. The rooms initially given to us (52, 53, 54) were not prepared at all – the beds were used, bed linen was dirty, towels were thrown on the bathroom floor, and there was visible dirt. 2. I reported this to the receptionist, who spoke neither English nor proper French, and he reassigned us to other rooms (35, 36, 37). However, the conditions in these rooms were equally unacceptable: A hole in the bedroom wall, next to the bed, containing a small cavity in which there was a dead mouse. Cobwebs and dirt on the walls. Toilet paper rolls infested with live cockroaches. Windows covered in thick dust. Constant loud noise from the nearby train tracks and extreme heat in the rooms without any cooling solution. 3. All issues are documented with photos and videos. Due to these appalling conditions, we immediately left the hotel and moved to another hotel at a significantly higher cost to ensure acceptable accommodation.

Staff was super friendly and helpful. Location was excellent, right by the university area and the Observatoire. Tram stop was right beside it too. Parking was limited but we were able to get a spot which made it very handy.

Elevator required some work as it had double doors and the ground floor door was sticking a bit.

Near train stop over and 1 ride going to the city

Elevator doesn’t function.

Good place for the money

Very warm

Location, cleanliness, spacious room and the most important thing is the friendliness and helping nature of the staff. They went beyond what is usual to make my stay a pleasant experience.

Friendly and very helpful personell.

NA

relatively cheap for this town and you really know it by the shabby entrance. I don't recommend this place but if it is all that you can afford you could do worse. there was a good selection of local restaurants within walking distance. the room was clean. staff were coolly business like but not rude.

shabby. foyer lounge area full of big African men lounging and yelling their conversation. brothel chic pokey room and "very firm" bed. could be very noisy if there were bad guests in closely adjoining rooms (was not noisy for me however, probably just lucky).

The staff are good but the facilities are under expectations.

With the extreme heat in France, it is really unfortunate that this place has no air conditioning. Opening the windows is the only option, but that comes with its own problems. Insects fly into the room, making it hard to sleep comfortably. The bigger concern is safety, especially in the top-floor bedrooms. The windows have no protective barriers. If you have children with you, the risk is real. Someone could easily fall out. Every window is like that. It is shocking that no thought was given to such a basic safety measure. While the accommodation may be cheaper than others, the design makes it a disaster waiting to happen. Given the growing mental health challenges people face today, many of which are invisible, this setup is not just unsafe. It is downright dangerous. This is not a hotel suitable for families or for anyone looking for a safe and restful stay.