Lack of restaurant choice.

Amazing staff.

Stayed in July 2025

early to close restaurant

great view, trees, and nature

Stayed in June 2025

There is nothing to dislike.

The lake view room was superb. Plenty of space and luxurious. The hotel is very large with lots of seating and large well tended grounds. We ate at la table. The food was superb. Sat on the outdoor terrace and watched the sunset. The hotel is set high on the hill giving amazing views but if you want to go down into the town there is a free funicular tram or courtesy bus.

Stayed in June 2025

There is not bottle water offered in the room

We had massages which were excellent. The hotel has a beautiful lake view. Unfortunately our room doesn't have the lake view, however it is quite and comfortable.

Stayed in June 2025

The jacuzzi water temperature was borderline luke warm, definitely wasn’t hot enough so it wasn’t as relaxing as I would’ve liked, but that’s hardly anything I would complain about given all the positives with the hotel.

The hotel felt very luxurious like a 5-star resort. We stayed in room 1320 in a suite with a large balcony overlooking the lake. Room was spacious, AC was strong, the pillows were comfortable. The indoor swimming pool is children-free from 12-4pm which I found reasonable, as it’s opened early until late at night which worked well for my family of 4. There’s plenty of activities offered in the hotel such as tennis, paddle board, gym, pool table, swimming, e-bikes, jacuzzi, hammam, sauna and kids club, all free of charge for hotel guests. I loved how even after we checked out of the hotel, we were still able to use the facilities that day which is a definite plus. The navette was reliable and would drop us off into town centre and pick us up from the casino free of charge. There is a horseback riding school located 2 mins drive away which was great for kids to do private lessons. Would definitely return!

Stayed in May 2025

Exceptional rooms, comfort, food, amenities - all spot on

Stayed in January 2025

The hospitality

It's a 4 star hotel but you feel in a 5 star and the view of the garden is breathtaking.

Stayed in October 2024

The fact that I had given my daughter’s date of birth and age (15,5) and they still provided a very young child’s bathrobe and tiny slippers instead of taking account of the provided information easily kind of disappointing. Otherwise friendly staff both at the reception and at the main restaurant.

Comfortable and spacious room

Stayed in July 2024

The breakfast option were too minimal

The location the view and everything was perfect

Stayed in June 2024

Road signs to the hotel could be improved.

This is one of those rare hotels where everything is perfect. The bedrooms and ensuite are impeccably done. Very comfortable beds. Quiet surroundings for restful sleep. Truly perfect. The pool is an exceptional facility, accessible by elevator on each floor. The different lounging areas (bar, library, and endless terraces) were lovely and inviting. The staff meet the highest standards and are professional without being stuffy. A brilliant choice for a relaxing stay with panoramic views of Lac Leman.

Stayed in June 2024

The water in the toilet ran.

The grounds were immaculate.

Stayed in June 2024

The shower was not good and the wine was little overprice for the quality.

The view. They have a fantastic service with car ride to the city!

Stayed in June 2024

It would have been helpful to have had disabled parking spaces close to the main entrance to the hotel.

Spacious room and an excellent breakfast.

Stayed in May 2024

Breakfast buffet is quite modest and doest not have fresh juices, scrambled eggs etc.I would prefer it to be less , but more delicious .

Beautiful location, amazing park is the best place for family time. Good facilities for children, fast transfer to downtown. Very nice lobby bar, spacious rooms, beautiful decoration of hotel to all holidays and festive time.

Stayed in April 2024

Our room was in the roof and a bit pokey and for the cost was not quite what we were expecting.

Fabulous location, very clean and staff excellent

Stayed in August 2023

Sauna did not work unfortunately, the rest was all good.

Location next to Grange au Lac and walk to the center. We were lucky to get a lake view as well - beautiful!

Stayed in July 2023

Many children

Friendly and helpful staff.

Stayed in July 2023

Everything. Highlight is the amazing views of the terrace.

Stayed in July 2023

I loved everything at the hotel.

Beautiful historic hotel and great facility with Spa, pool, golf and restaurant/cafe. The hotel is located at the hill overlooking Lake Geneva, wonderful views. It has a very nice spa and a nice indoor pool (a bit small) very clean . There is a vey nice main restaurant for breakfast/brunch and dinner. Also there's a bar menu that can be ordered until late. Room Service is great and the staff is very nice and helpful. We also used the baby center for our baby and they took very good care of the baby. Everyone we met was very nice, attentive and hospitable.

Stayed in April 2023

Top hotel

Stayed in June 2023

family friendly

Stayed in May 2023

This place is magic!

Stayed in April 2023

EVERYTHING IS AWESOME! One of my top-5 hotels!

Stayed in March 2023

The restaurant. The service and attention were marvelous, but the food... the food was deffinitely bad, but for the breakfast

Every thing was amazing, especially the staff. The spa, the pool, wonderful

Stayed in April 2023