Reviews of Holiday Inn Express Arras by IHG 3 stars

Room, breakfast & location very good

Appearance of hotel exterior is poor and entrance not good.Once inside everything good.

The hotel lobby and reception are well presented. The rooms are modern and clean and ideal for a short stay. The staff were very friendly and helpful at all times. The breakfast options were excellent. The hotel is close to the historic centre of Arras and a only short walk away from the station where you can catch a TGV train to Paris, which only takes 50 mins. There is convenient, secure parking under the hotel.

The hotel is very well maintained internally but the same cannot be said of the area surrounding the hotel, which is a shame - although it must be said that this area is almost certainly not owned by the hotel and is therefore out of their control.

Always very clean and tidy, with friendly and helpful staff. Dog friendly 😁

Just that our door didn't lock when it shut, so anyone could have opened the door. We reported it to the front desk and they were very apologetic

Nice hotel with underground parking for a stop off in Arras after exploring the south.. The rooms were comfortable and clean. Breakfast was both continental and cooked options. Plenty of bars and restaurants in the vicinity. Lots of history to soak up in the short time we were there. Absolute must is a visit to the Wellington Quarry and Place des heroes.

The Car park took a couple of passes round the one way system to locate the entrance even after reading the instructions and recommendations. €12 car park charge.

Clean , tidy and relaxing stay in good location.

Location

great location, friendly staff, great for my dog with little treats too.

nothing

Ideal location 5 mins walk from the centre which on the Sunday we were there was heaving because of the market and the area had plenty of bars and restaurants and a good vibe. The hotel and the room was well appointed and very clean and modern. The breakfast was also very good

Huge bed and a good sized room. Lovely shower. Reception staff very helpful with access to underground parking free of charge for motorbikes. Plenty of choice for breakfast.

Small bar which was very busy with a large group of guests so could not get a drink easily.

Location Secure parking and lift access Efficient service New, very clean shower room Conti breakfast White fluffy towels- so rare these days (we only get brown towels in the UK)

Musty smell - had been a smoking room once Twin bed small and not that comfy Bit dark. Stingy coffee facilities. The worst view from a window, ever. Just concrete and the back of another hotel. Reserved a double bed- cost more than twin that I was given; received an email saying double bed "subject to availability". Yes I know - I'd booked it. So not happy, but I'd been driving 6 hours and was too tired to complain.

Great location, friendly and helpful staff, comfortable room, and the breakfast was not bad.

My car had a roof top box and it's total hight with the roof box was 217 cm. The ceiling in the underground parking is - IN SOME PLACES - somewhat lower, so I slightly scratched my roof box. I wasn't really upset, and I was happy that it was possible to park a car there, but I wish those lower ceilings were marked better.