Reviews of Grand Hôtel des Alpes 5 stars
75, rue du Docteur Paccard, Chamonix City Centre, 74400 Chamonix-Mont-Blanc, France
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything. The suites are luxurious with so special design, and attention to details. The bathroom equipped with spa tub which upgrades our stay. The location is the perfect place to stay. The breakfast rich, delicious and fits to all tastes. The staff is very helpful and polite. We will come back only to this hotel
Nothing
Dear Guest, Thank you very much for your review. It was a pleasure having you here with your beautiful family!! I am happy that you enjoyed our suites and the spa tub in the bathroom. Thank you for mentioning our breakfast and our staff! We wait for you in Chamonix and we wish you a lovely evening. Kind Regards, Giulia Clemente / Hotel Manager
Dear Guest, Thank you very much for your review. It was a pleasure having you here with your beautiful family!! I am happy that you enjoyed our suites and the spa tub in the bathroom. Thank you for mentioning our breakfast and our staff! W… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewBeautiful and great location
Depending where your room was- you can hear the people on the street
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe shower had no pressure
Dear Sir, Thank you very much for taking the time to share your experience at the Grand Hotel des Alpes. I am very sorry that the shower had no pressure. Sometimes it happens that we have a lot of guests using the shower at the same time and the pressure is a bit lower than normal. We hope to welcome you back in Chamonix and we wish you a lovely evening. Kind regards, Giulia Clemente / Hotel Manager
Dear Sir, Thank you very much for taking the time to share your experience at the Grand Hotel des Alpes. I am very sorry that the shower had no pressure. Sometimes it happens that we have a lot of guests using the shower at the same time … Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewI like the bedding and the sound of the river whilst sleeping
The sauna was not working so I think people who are looking forward to using that and willing to pay the extra for these massive selling points are being misled. It's easy enough for a huge hotel chain to get someone in to fix it when needed. It's false advertising.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThe hotel is quaint, and the location is great. The staff were helpful and polite.
We arrived in the middle of a heatwave and our room did not have airconditioning. Being on the first floor next to the town centre meant it was incredibly noisy with the windows open. We did have a fan but barely slept, the room was so hot and we kept being woken up by loud noises. Also, 25 euros per night for parking is too much.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified revieweverything
value for money is a little bit low
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewExcellent hotel in the middle of town so you can walk everywhere. We had a car and we were able to park in their garage which was very convenient. The room didn’t have an A/C which you will need as the summer rolls on and the heat increases. The hotel staff were very helpful and friendly and were accommodating with any requests or help with dinner suggestions or reservations.
Reviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 14 June 2025 · Stayed in April 2025
Verified reviewperfect location, perfect staff
no restaurant at hotel, snall rooms.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewGreat position and friendly, helpful staff
Room not made up until late and only when we asked. Problems with toilet flush meant we had to ask for a new room which was provided quickly. Lift didn’t work during our two night stay. Manager kindly gave us a bottle of champagne and a bowl of strawberries to compensate.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewVery nice hotel personnel. Very accommodating and helpful. Even mailed off a postcard and gave a free stamp. Cookies upon arrival. Spa was very clean. Great location.
nothing bad
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewIt is located in the city center
Reviewed: 3 June 2025 · Stayed in March 2025
Verified reviewReviewed: 23 April 2025 · Stayed in March 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewLocation
Old structure
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewLocation on the main pedestrian street of Chamonix. Competitive price , very clean all over . Helpful reception and staff.
Breakfast was very very basic . Hope they could bring in more varieties to the buffet breakfast .
Reviewed: 24 March 2025 · Stayed in February 2025
Verified review