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  5. Reviews of Hôtel du Pont Neuf

Reviews of Hôtel du Pont Neuf

20 rue du Roule, 1st arr., 75001 Paris, France

#1632 of 1,660 hotels in Paris

Guests' Choice

Review score

Based on 339 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.0

  • Location

    9.4

  • Facilities

    5.4

  • Staff

    8.5

  • Value for money

    6.6

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 4 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom dated and shower was tiny!

    Exceptional location for an even better price. Really helpful and hospitable staff.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    7.0
    A basic and affordable stay in an unbeatable location — great if you keep your expectations realisti
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was very small and everything inside was quite old, although it was clean. The shower was extremely compact — moving around is definitely a challenge. Also, there were very few power outlets, which made it difficult to charge all my devices.

    The location is absolutely perfect — central, safe, and within walking distance to almost everything you’d want to see in Paris. Despite being in such a prime area, the price was incredibly budget-friendly. The staff were always kind and welcoming, and there was someone at the front desk 24/7, which made me feel safe.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The water took a solid 10 minutes to heat up in order to take a shower and the bathroom was just not up to the modern standards. There's no airconditionning in the room, and even though i was there mid-april, it was very warm even with an open window.

    The staff was very helpfull and the location ideal and close to everything. The bed was comforable. It's ideal for short stays if you're only in Paris to explore or for some fast travel.

    Stayed in April 2025

  • Reviewed: 25 May 2025

    7.0
    It’s fine if your only staying x1 night
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tea/coffee/kettle in room No lift

    Location is excellent Rooms basic but clean

    Stayed in May 2025

  • Reviewed: 18 May 2025

    6.0
    an odd room in a great location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room, was located behind a service room for staff, which was unexpected and odd to us. Because it's secluded you depend on two doors to exit. Which is not great from a perspective of fire safety. We didn't mind because we were together, however as a solo traveller it might be uncomfortable and worth considering when booking. The hotel interior is outdated and our room was rudementary but still functional. The drain was blocked, so taking a shower gradually flooded the entire bathroom. If you don't mind a quick shower, it works! The toilet "brush" made me smile too, because was worn to the core and became a stick. This memorable hotel is definitely not part of the throwaway society!

    the location of the hotel is great. The Louvre within walking distance is a great advantage. Furthermore the area is urban and lively with plenty affordable restaurants. If you just need a strategical location and don't have expectations beyond a bed, it works. The staff is nothing but friendly!

    Stayed in May 2025

  • Reviewed: 7 May 2025

    7.0
    Mixed Emotions
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Small bathroom

    Exceptional Location

    Stayed in May 2025

  • Reviewed: 24 April 2025

    6.0
    Location on a budget.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    You get what you paid for

    Great location Everything within walking distance

    Stayed in April 2025

  • Reviewed: 11 April 2025

    7.0
    Used the hotel simply as a place to sleep. Busy time in Paris attending a conference so a place to sleep was all I neede
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This is a very basic hotel, but the staff were helpful and friendly and the location is excellent

    Stayed in April 2025

  • Reviewed: 31 January 2025

    5.0
    It’s a Paris bargain in a great location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    You get what you pay for…the place is very old and shabby.

    Location is amazing. Price is great. And the staff was very helpful and friendly.

    Stayed in January 2025

  • Reviewed: 31 December 2024

    6.0
    A Hidden Gem in the Heart of Paris: Exceptional Location and Warm Hospitality
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The main drawback is that the building is not accessible for people with mobility challenges, as there is no elevator, only stairs. Everything is rather small and narrow, especially if you are on the taller or heavier side. The bathroom is really tiny, but at least you don't have to share it with other guests. The hotel building is old, which is noticeable in the plumbing, so there is a slightly unpleasant odor in the bathroom. The sliding bathroom door is not very well-designed, as it often gets stuck and can be hard to open or close. However, these are minor inconveniences compared to all the advantages that this hotel offers.

    An exceptional location in the very heart of Paris, with plenty of shops, restaurants, and cafes right outside the window. It's close to the train and metro stations, and the bus stop is just around the corner. If you enjoy walking, many landmarks are only a few minutes away, such as the Louvre Museum or Notre Dame Cathedral. And trust me, you won't find anything as affordable in such a prime location. The hotel staff is very friendly and always at your service. Special praise goes to Miss Aurelie, who welcomed and assisted us. Even though some of the staff during our five-day stay between Christmas and New Year's were students working there two days a week, every single one of them was incredibly helpful. Breakfast is served until 10:30, and you'll enjoy a fresh and delicious croissant, baguette, butter, and fruit jam, with your choice of juice (pineapple, orange, or apple), tea, or very good coffee (black or with milk). All the baked goods are freshly prepared and brought straight to your table from a small bakery around the corner. Everything is absolutely delicious, just as you'd expect! Even if you arrive after breakfast hours, the staff ensures you won’t miss out. But don’t take advantage of it; it’s not polite. In addition to the wonderful breakfast, the surrounding area offers a variety of dining options to suit every taste and budget. From charming cafes where you can enjoy a quick coffee and pastry, to cozy bistros and fine dining restaurants, there’s no shortage of places to explore and savor French cuisine. Be sure to try the nearby crêperies for authentic and mouthwatering crêpes, both sweet and savory. The staff can also call a taxi for you, and there’s a restroom and luggage storage available at the reception after you check out of your room. In short, the staff makes you feel like part of the family, and that, along with the location, is the hotel's greatest treasure.

    Stayed in December 2024

  • Reviewed: 24 December 2024

    7.0
    An enjoyable stay in an excellent location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The shower was a disappointment. Also we would have liked tea making facilities.

    Location very good. Several attractions in easy walking distance. Metro very close. Plenty of restaurants nearby. Room fine but bathroom could be improved, especially the shower.

    Stayed in December 2024

  • Reviewed: 21 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    Nice staff. Excellent location.

    Stayed in December 2024

  • Reviewed: 16 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    I was on top flor and there is no elevator. Again, I knew what I was signing up for, and since I would leave in the morning, and not come back untill evening, it was not a big deal tbh. Internet signal was bad in the room, but i bought tourist sim card, so that was not a big issue for me.

    First thing first... you are paying for location. And it is worth every penny. If you are coming from CDG airport this is the perfect location bc the train station is literally 5 mins walk to the hotel. Louvre is 10 mins walk, and also there is bunch of pubs, restaurants and cafes nearby. In 15 mins you can walk to Nottre Damme and Latin Quarter too. Honestly, best location in Paris imho, especially for first time visitor. Staff was really nice, room was clean and bed is comfy. I was literally all day outside exploring and sightseeing, so if that's what you're planning to do, I would recommend this hotel.

    Stayed in October 2024

  • Reviewed: 16 December 2024

    6.0
    Would be perfect if a desperately needed refurbishment is done
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Worn down rooms

    Definitely centrally located

    Stayed in December 2024

  • Reviewed: 4 November 2024

    6.0
    If you are on a tight budget, worth putting on your short-list. Overall recommended.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Room was a bit drab and in need of redecoration. Shower basin was a bit on the small side. There was no lift ( I only had hand luggage, so not a major problem for me )

    It is a budget hotel in a prime location, near the Les Halles area of Paris. Very convenient for many key attractions. Staff were friendly and helpful.

    Stayed in November 2024

  • Reviewed: 24 October 2024

    6.0
    Basic accommodation in great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Run down and need a facelift

    Location location location

    Stayed in October 2024

  • Reviewed: 13 October 2024

    7.0
    Lotta stairs, but they were kind enough to put us on a first floor unit
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No way to make coffee in your room most other places we’ve stayed had a hot kettle that allowed you to make some coffee in your room in the morning. That would be a great addition for this hotel.

    Location and the price was good

    Stayed in September 2024

  • Reviewed: 27 September 2024

    5.0
    Good location. Small rooms. Get a room on a lower floor! Night guy was awful, day staff great.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The wifi on the uppers floor hardly worked. The night guy was not much help as he didn't kniw how to fix it. Had a keak and towels were keft on the floor fir over a day and a night. Garbage was left as well.

    The day staff were lovely people and very helpful. The night guy was not much help. The location was fantastic.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    6.0
    Decent budget hotel in great location. Pity about the stairs!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A LOT of stairs and no lift. We were on 6th floor - exhausting!

    Friendly staff. Decent, basic accommodation at a reasonable price. Outstanding location in centre of Paris.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Great location, great staff, great for solo travel & short stays.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The shower was a bit small but the bathroom facilities were clean so I cannot really fault the place it was a great place for a short stay.

    The location is excellent its within walking distance of Chatelet metro station which is one of the busiest stations around, its also around a few Bakeries, markets and restaurants on the street but its not noisy so your sleep is not disturbed. (This is important for me as I sleep very light). Its also close to Westfield shopping centre and other tourist sites like the Louvre. They have strict key protocol which ensures safety and there is 24 hour service. Great for solo travel.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    5.0
    It’s ok for few days
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel does not have an elevator, rooms aren’t that clean but there is everything you need to a short stay.

    Location was very central, easy access to metro and shopping mall

    Stayed in September 2024

  • Reviewed: 3 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small shower

    Great location

    Stayed in September 2024

  • Reviewed: 12 August 2024

    7.0
    Its not flashy, but it does the basics. Great area, great staff.. buy some kettles :)
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I like my coffee so a kettle, a cup etc. might be an idea oh and on the very last part of the stairs heading down to reception, just before it is reached the downstairs ceiling becomes an obstacle, I hit my head hard off it, I'm 6'4, I'm alright, but maybe a sign of some sort might be helpfull

    Great location, the lady at the desk Aurelie, was very kind, talkative and helpfull

    Stayed in August 2024

  • Reviewed: 19 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Only two hairdryers for the whole hotel. A lotttt of stairs if you’re in an higher floor with luggage!

    Lovely staff!

    Stayed in May 2024

Showing 1 – 25

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