Reviews of Hôtel du Pont Neuf
20 rue du Roule, 1st arr., 75001 Paris, France

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation to museum du louvre
There is no elevator and they gave us a room on 4th floor. No room service so can one carry 30 kgs . Went with my mother at age 68, requested that she cant walk to 4 th floor, still they did not consider it Cleanliness was so poor too. I have added pictures. Floor was dusty, paper bits were lying around. Towels provided were worn out also. More over there was no wifi as mentioned also. Telekom service did not work at all to call for any help. Bathroom is too small, you cannot move at all. I would not recommend for anyone travelling with big suitcases or older people or with kids
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI paid what I thought was a good price for the location but didn’t realise the room and bathroom would be so small! Also, the whole place needs renovating as it’s really old and worn. In addition, there is a small bar two doors down which was still emptying out at 5 in the morning. I was woken at 4 in the morning by drunken frenchmen shouting at each other.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewlocation
service, cleanliness
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEvery thing, Paris, Accommodation, Food, Parisians in general..cheers from Susan and Ian 🍻
Not able to stay longer 😪
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything Good room and you can not beat the location of the hotel. You are close to everything
I like everything but i worn the unfit that there is no elevator because it's an old building.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewDespite these drawbacks, the hotel’s location is exceptional, providing convenient proximity to the Louvre Museum and other major attractions. Additionally, the hotel’s safety and tranquility are noteworthy. Initially, I believed I was the sole occupant of the building. However, as mentioned earlier, the aforementioned factors have altered this perception. Furthermore, the hotel’s closed location near Les Halles offers easy access to the metro system, facilitating transportation to various destinations. On a personal note, traveling alone it’s important that the hotel provides a sense of security, which I greatly appreciate. Regarding the staff, I must express my utmost gratitude for their exceptional helpfulness, informativeness, and cordiality. Lotfi and Aurelie, in particular, demonstrated remarkable disposition and dedication in their roles at the front desk.
The quality of a hotel is directly proportional to the cost of the accommodation. In my opinion, the hotel could benefit from a few modest upgrades, such as cosmetic improvements in the bathrooms and the entrance. I was compelled to relocate to a higher floor due to the excessive noise emanating from the street. While closing the windows effectively mitigates the noise, the absence of air conditioning necessitates a constant compromise between tolerating street noise and the discomfort of air conditioning.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewAmazingly kind and helpful Staff!
The Infrastucture is very very old, and there is no elevator, my room was on the 5th floor
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewFriendly staff Great location
No lift but I was aware Plug sockets need looking at
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewLocation is excellent where you may walk to Seine River, Louver Museum, Notre Dame, Saint-Eustache, Saint Chepelle, and many other attractions in the areas.
The smallest shower I've ever encountered in my life. Of course, there is no AC and the fan is broken or not working. After taking shower, the water cannot be drained easily. Tiny bathroom, old sink. You feel like staying in a third-world country.
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewExceptional location for an even better price. Really helpful and hospitable staff.
Bathroom dated and shower was tiny!
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation
Small - very hot ,no fridge
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewGreat location
Very noisy
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe location is absolutely perfect — central, safe, and within walking distance to almost everything you’d want to see in Paris. Despite being in such a prime area, the price was incredibly budget-friendly. The staff were always kind and welcoming, and there was someone at the front desk 24/7, which made me feel safe.
The room was very small and everything inside was quite old, although it was clean. The shower was extremely compact — moving around is definitely a challenge. Also, there were very few power outlets, which made it difficult to charge all my devices.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewThe very friendly welcome on check in...and the location!! Really lovely neighbourhood...loads of great bars restaurants and Parisian landmarks on the doorstep. A great place...I will go there whenever I'm in Paris. Simple room but perfectly adequate
Nothing everything was fine
Reviewed: 8 June 2025 · Stayed in April 2025
Verified reviewThe staff was very helpfull and the location ideal and close to everything. The bed was comforable. It's ideal for short stays if you're only in Paris to explore or for some fast travel.
The water took a solid 10 minutes to heat up in order to take a shower and the bathroom was just not up to the modern standards. There's no airconditionning in the room, and even though i was there mid-april, it was very warm even with an open window.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewLocation, location, location! If you’re looking for a room to chill out in this ain’t it BUT if you want to be in the heart of Paris & feel like you’re on the set of a 60’s movie this is it. Think of life as an adventure & don’t be so precious. Walk the stairs & travel with carry-on. Bed comfortable!! Plus staff are very kind & welcoming.
The room fresheners … a bit strong. Stick them outside.