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Reviews of Hôtel La Chartreuse 2 stars

4 bis Boulevard Bonrepos, 31000 Toulouse, France

#44 of 89 hotels in Toulouse

Guests' Choice

Review score

Based on 315 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 24 August 2025

    8.0
    Great location as opposite the station
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No lift

    Clean and functional

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    Very comfortable stay in a well appointed single room
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    N/A

    The 'single room' was very well appointed and designed making it an easy and comfortable stay. The staff were exceptionally pleasant and helpful and the location excellent near to the main railway station

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    woild stay again and recommend to others
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    all OK

    clean room and very comfy bed. the bathroom was clean but very small . Still everything worked well and shower was good. The Air con was fantastic - it was a very hot day and so good to have a cool room to rest in. The staff were very very helpful.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Getting the WiFi sorted was quite complicated - you'll need two access codes if more than one device.

    Excellent location and friendly staff

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Very convenient to bus and train station and easy walk into city centre.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Don’t think it had a lift but stairs were okay for us.

    Unique room with nice view looking towards the canal.

    Stayed in July 2025

  • Reviewed: 14 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room v small but clean, compact.

    Staff, breakfast, comfortable bed

    Stayed in June 2025

  • Reviewed: 13 June 2025

    7.0
    Enjoyable stay overall
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The Room was quite small and there could have been a better Choice for Breakfast. I appreciate that the Breakfast was Continental style but I feel that there could have been more choices particularly Cereals.

    The Staff were Excellant and the Location of the Hotel was Excellant

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Budget stay, a bit noisy but good location.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi on all devices, only one login was allowed.

    Cheap rates

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    Conveniently located comfortable budget hotel.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee pot/ tea pot in the room. The TV was mounted very high on the wall so it was hard to watch from the low bed. The neighborhood wasn’t charming or nice but didn’t feel unsafe. There is no elevator and all the rooms are upstairs. Fortunately the front desk clerk carried my suitcase to the second floor.

    The hotel is within a 5 minute walk to the train station as well as a bus stop that goes to the airport. The room was very small, but it was clean and the bed and pillows were comfortable. Although you could clearly hear doors opening and closing and people talking in the hall, during sleeping hours it was quiet while I was there. They provided shampoo and a hairdryer. Continental breakfast with good coffee was available for €8.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The area was a bit dodgy with several strip clubs and a tent camp of a homeless person opposite

    Excellent Aircon, good bed, good shower

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    A good overnight stop.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s a convenient stopover place.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    8.0
    Perfect for overnight stay between train journeys
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Proximity to train station + 24 hour check in

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Climb to the third floor

    Location was great and staff where very helpful

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Good for a one night stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small and a bit dark in one corner but was good for one night. Breakfast was a a bit hap hazard. We were given one basket that included cakes as well as 2 slices bread and 2 croissant. As we were leaving another couple were given a basket each.

    Close to the railway station. The staff were very helpful. When checking in a staff member showed us a great 3 hour walk that seemed to cover what we wanted to see.

    Stayed in June 2025

  • Reviewed: 23 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Shower smaller than I am used to

    Very friendly staff. Rooms are small, but still very comfortable and still enough space to move around. Bed super comfy. Bus from airport basically stops right in front of it.

    Stayed in May 2025

  • Reviewed: 22 May 2025

    8.0
    Great stay in great location in a great hotel.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This is more a criticism of booking.com but as a level 3 genius customer I don’t understand how I paid €88.00 per night booked weeks in advance when the rack rate of the hotel is €57.00 a night??

    Great location opposite the train station and the bus stop for the Airport Navette bus (€9.00 single) is literally outside the hotel. The staff were great, lovely little reception area. I stayed in room 37 on the top floor, no lift which wasn’t a problem for me as I was travelling light. Room had a lovely view of the Canal du midi which is 50 yards from the front door. Room was lovely and clean, good shower with toiletries , air con, flat screen TV, WiFi which was a bit messy but good once connected. Loads of bars and restaurants in the area which felt very safe despite the usual smattering of homeless/beggers. Staff were excellent, very courteous and helpful. I didn’t have breakfast at €8.50.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    8.0
    Clean, comfortable, if small, room, in a well-run hotel close to the station
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room and shower room quite small

    Clean, comfortable, near the station

    Stayed in May 2025

  • Reviewed: 15 May 2025

    8.0
    It was nice to explore during the day and come back to watch 2024 films on Samsung TV.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The only thing I struggled with slightly was going upstairs as there is not lift in the property.

    I complimented one of the cleaning ladies I saw on having done good work and to have breakfast served to me rather than helping myself, which is what I have normally done in hotels, was a rare and unexpected pleasure for me, even though I only had it once: on Tuesday. The hotel's location just across the road more or less from the railway and bus stations in Toulouse is a massive plus factor.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    8.0
    Comfortable and easy
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The shower head would fall off, which was kind of annoying and painful.

    I arrived very early from a night bus, and they kindly let me check into my room early. The bed was super comfortable.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Loved the welcome and friendliness of everyone! The room was perfect!

    Stayed in April 2025

  • Reviewed: 14 April 2025

    8.0
    Warmly appreciated the cosiness of this budget hotel close to the railway station and bus services.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room a bit dark, tho good reading lights.

    Yes my room was small, but adequate. The real values were the location, welcoming staff, and generous breakfast.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    I’d recommend this place for its location and price,
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Teeny tiny shower space. Old fashioned, but functional / just,

    A modest budget hotel in a great location. Helpful staff, excellent continental breakfast.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    9.0
    It was a good place to stay for a night.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The accommodation was comfortable, clean and the staff were really friendly and helpful despite my poor French skills. I’m travelling on my own and the property was close to the train so good for an overnight stay. It was a short walk to the tourist centre. Bed & pillows were super comfortable. A fridge and kettle in the room would have made it easier to stay for more than a single night.

    Stayed in April 2025

  • Reviewed: 19 March 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was good. No down sides.

    A great location if arriving late at the station in Toulouse. Also, it's close to the city centre. The room was comfortable and it was quiet. The breakfast was very good and the person serving the breakfast and dealing with the checkout was very helpful regarding a short itinerary to follow on foot before heading to the airport. The hotel is a similar price to a budget, chain hotel but way more fun and authentic.

    Stayed in March 2025

Showing 1 – 25

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