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  5. Reviews of Hôtel d'Orsay Grand Matabiau

Reviews of Hôtel d'Orsay Grand Matabiau 2 stars

8 boulevard Bonrepos, 31000 Toulouse, France

#56 of 89 hotels in Toulouse

Guests' Choice

Review score

Based on 68 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 24 August 2025

    8.0
    The hotel is conveniently located opposite the main SNCF station, Gare Matabiau, in Toulouse.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Slightly better quality sheets would be of benefit to make for a more comfortable sleeping experience. Due to its central location it was noisy throughout the night. However the hotel has soundproofed the windows which helped to block out some of the noise.

    The hotel is located opposite the main SNCF station, Gare Matabiau, in Toulouse. As we had an early train this suited us perfectly. The staff were helpful and friendly. The hotel met our expectations of it's online profile on booking.com.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Great staff who hosted us very well
    • Leisure trip
    • Family with young children
    • Confort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit of a dodgy neighbourhood at night but the hotel has a lovely quiet garden area at the back if wanting to sit out! Really liked all about this hotel!

    Great location central and accessible to the city. Comfortable and welcoming. Great staff!

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    I would use the hotel again as it is well located in the city and provides all facilities for a city break. Easy from ai
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing particular. Breakfast simple but adequate.

    It was very close to Matabiau Station which was essential. Room clean, shower water hot, comfy bed, staff friendly plus spoke English. Lift/elevator to upper floors. Easy to find on map and very short walk from airport shuttle bus.

    Stayed in July 2025

  • Reviewed: 10 August 2025

    8.0
    very satisfied
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room interiors could do with being brightened up a bit.

    Welcome at reception. Location. Fresh, locally sourced breakfast.

    Stayed in August 2025

  • Reviewed: 21 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very basic lodging

    Location near train station

    Stayed in July 2025

  • Reviewed: 8 July 2025

    8.0
    Great location and staff. Breakfast was adequate and priced well.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very basic and in need of an update. There was no kettle or coffee maker

    The staff were friendly and accommodating

    Stayed in June 2025

  • Reviewed: 10 June 2025

    7.0
    overnight stay , ideal for onward journey
    • Leisure trip
    • Group
    • Confort Twin Room
    • Stayed 1 night

    location

    Stayed in April 2025

  • Reviewed: 28 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Convenient, centrally located, and near the main attractions of the city. Breakfast was good, and times were also great

    Stayed in May 2025

  • Reviewed: 12 May 2025

    7.0
    Fine for a budget place near the Toulouse train station
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel was decent but old, beat-up and the carpet in our room made us wish we had flip-flops, room was very small, and the tile in the bathroom was bright yellow. We paid 95 euros including breakfast and it felt like that was a fair value for what we got.

    Near the train station so worked for our late train arrival, the hotel staff that checked us in was very nice, good bike parking in a garage (for 4 euros), decent linens on the bed, the room had a tub. These are all thing we like and look for. Breakfast was actually pretty decent for a budget place, we cleared out at check in time but they offered to let us keep the room longer since our train was late.

    Stayed in May 2025

  • Reviewed: 16 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was a bit small

    Everything

    Stayed in April 2025

  • Reviewed: 9 February 2025

    7.0
    Convenient location and nice staff
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    The shower head did not stay at the angle I wanted. It was very basic, which is not bad.

    The location was good. The person at the front desk was very helpful and nice. The breakfast was just fine.

    Stayed in February 2025

  • Reviewed: 15 December 2024

    8.0
    Pleasant stay, helpful receptionists and convenient location close to stations and restaurants. Would stay again there!
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The bath had a shower but had no curtain or guard so we had to manoeuvre the shower very carefully so as not to splash all over the bathroom.

    Very conveniently close to train and underground stations and airport shuttle bus station. Nice and clean room. Good breakfast and helpful staff especially, the receptionist Hanan.

    Stayed in December 2024

  • Reviewed: 5 December 2024

    8.0
    Enjoyable stay at the Hotel d’Orsay in Toulouse.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy at night as my room faced the road.

    It was very close to the station. It was clean. The bed was quite comfortable. The staff were friendly and helpful. The breakfast at 10€ was quite good value.

    Stayed in December 2024

  • Reviewed: 28 November 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location right next to the train station. The most charming staff. Comfortable, clean enough —nothing exceptional but correct.

    Stayed in November 2024

  • Reviewed: 24 November 2024

    8.0
    Excellent location
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom really needs to be updated. The shower was over the bath with no screen or shower curtain, as a result water ended up all over the floor and adjacent sink. There was only one hook to hang towels on and no space to put washbags, etc.

    Excellent location directly opposite Matabiau SNCF. Friendly and helpful reception staff. Pretty good breakfast, good coffee. The room was cosy, that is to say quite small, but comfortable enough and quiet as it faced the garden behind the hotel.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    7.0
    Medium range hotel in a good location.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location was handy for the train station and for walking to the town centre. Breakfast was good.

    Stayed in October 2024

  • Reviewed: 24 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable room. Close to the station and airport bus stop. Lovely staff. A warm greeting on our late arrival, which was very cheering.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Ideal for our 1 night stay and reasonably priced.
    • Leisure trip
    • Couple
    • Confort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. Comfortable bed.

    Stayed in July 2024

  • Reviewed: 30 August 2024

    8.0
    Happy to recommend.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Very convenient location for railway station and airport shuttle. Close to bars and restaurants.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Excellent. Highly recommended.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Nothing

    The staff, location and breakfast.

    Stayed in August 2024

  • Reviewed: 22 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing that I recall.

    Very practical location from the airport, very near the bus stop. Room was clean, good size and bed was very comfortable. Reception staff were very professional and helpful. They are available 24 hours.

    Stayed in July 2024

  • Reviewed: 18 May 2024

    7.0
    Staff excellent let down by the accommodation
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Place was a bit shabby. Could do with an upgrade. Shower very small and low water supply.

    Location very good. Breakfast very good. Staff very pleasant and accommodating.

    Stayed in May 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient, comfortable, and quiet. Very friendly hosts.

    Stayed in April 2024

  • Reviewed: 12 November 2023

    8.0
    Very useful for station.
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    No shower. Only a bath.

    Staff very helpful.

    Stayed in November 2023

Showing 1 – 25

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