Reviews of Hôtel Esplanade Eden 3 stars

The staff were incredibly helpful and kind. When booking i accidentally entered the wrong date but when I arrived a day early they very kindly offered us a room at no extra charge. Whilst a bit older, the rooms were comfortable and clean with excellent air conditioning. Breakfast was simple but tasty. Location was close enough to key sites but still calm and free from the bustle.

Nothing...

Good location. The hotel is right opposite the town's free car park (and opposite the Irish Pub)

Very welcoming and helpful staff, nothing was too much much trouble for them. Location superb. Breakfast brilliant. Very early breakfast requested and was provided without any problem.

Hair dryer not working properly but I forgot to mention it to staff. Nothing to dislike.

The staff is extremely welcoming and helpful. Room is very clean. Only some 15 mins on foot away from Sanctuary. Parking across the road is also available. Excellent location for visiting Lourdes Sanctuary and South of France.

Nothing.

Walking distance to the Basilica, staff super friendly and helpful.

The only thing that was not right was very dark bathroom, we were missing proper bathroom source of the light.

Great value for money. Staff was super helpful. The owner even showed us the way to the laundry mat by car. Nothing was a problem for these folks.

The size of the room was great, much better than last year, the staff and the breakfast were great. I had a very very early breakfast as I had to travel to catch a ferry this was no problem to the staff

The air conditioning stopped working. There needs to be a bell in the garage after getting locked in during a previous stay - it made me nervous to be in there and it needs a light. An armchair in the room would really help to provide that extra level of comfort but it is a great hotel.

Fantastic family-run Hotel with friendly and helpful staff. Extremely clean rooms and public area. Breakfast is good value - fresh croissants and bread. Hotel was very quiet and located south of the town, within short walking distance of both shops and attractions. Also handy on the south side for the funicular. Rooms are basic, functional but very comfortable, especially the beds. Would definitely stay here again if I need to visit.

nothing.

Very accommodating staff, very easy to deal with and spacious rooms and toilet

No bidet😞

Location was close to Lourdes chapel.

Rooms very basic and beds were small for 5.8 individual. No locker facilities available, no drinking water provided and were asked to pay.

Nil

Reception staff were friendly

Beds! These were an absolute disgrace in room 434. 2 single beds stuck together with one lower to ground to the other and the higher one squeaked every time I turned. Hardly slept a wink. Shower curtain would have been a bonus. Bathroom floor completely wet when I stepped out of shower. Wine menu could be improved.

all the staff are friedly

it's a bit far from the train station

Good value for money and great location and friendly staff

Only one plug to charge our phones and other items

Location

There is not airco! It was 35 degrees. I never expect a 3⭐️ hotel without airco. The first night we slept with only one ventilator. We were four people at the room. Then I asked for one more ventilator and they gave it to us. Breakfast is veryyyy petit.

Location is very good. It's a walking distance to the Grotto and restaurants.

The room has no fridge, just basic furniture. It was very hot outside so we couldn't enjoy some cold water.

the area, in a very peaceful location. close to Lourdes attractions. the very friendly staff and management. the breakfast was super. we opted to have our dinners at the hotel. it is good value for money

nothing alarming

Good sized hotel with secure parking. 10 mins walk to centre of town. Staff were welcoming. Good value for money.

Looked to be popular with groups visiting Lourdes for the religious sites. Which is understandable.

Good location not far to all attractions. Guarded parking for the car.

No negative impressions.

15min walking distance to the Church and offer great service

Limited breakfast