Reviews of Hôtel La Pérouse 4 stars
3 Allée Dusquesne, Cours Des 50 Otages, Centre Ville, 44000 Nantes, France
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewExcellent location, so central, and lovely welcome, comfy bed. Great value
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBeautiful location
It is a little run down, needs some tlc
Dear Wil, Thank you for your feedback. We’re glad you enjoyed our location. We’ve taken note of your comment regarding maintenance and are continuing our efforts to keep the hotel in the best condition. We hope to welcome you again. Aélia - Receptionist
Dear Wil, Thank you for your feedback. We’re glad you enjoyed our location. We’ve taken note of your comment regarding maintenance and are continuing our efforts to keep the hotel in the best condition. We hope to welcome you again. Aéli… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewStaff are excellent, always helpful always smiling.
Dear Thomas, Thank you very much for your review. We are glad that our central location and the warm welcome from our team contributed to making your stay enjoyable. It will be a pleasure to welcome you again on your next visit to Nantes. Kind regards, Aélia – Receptionist
Dear Thomas, Thank you very much for your review. We are glad that our central location and the warm welcome from our team contributed to making your stay enjoyable. It will be a pleasure to welcome you again on your next visit to Nantes. … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewCentral place
Poor breakfast and facilities at the room was poor
Dear Pretrut, Thank you for sharing your feedback. We are pleased that our central location met your expectations. Regarding breakfast, we would like to mention that it is an all-you-can-eat selection made exclusively with seasonal, locally sourced and/or organic products. We regret that it did not meet your taste. As for the room facilities, we have taken note of your comments and will pass them on to our management for consideration in future improvements. Kind regards, Aélia – Receptionist
Dear Pretrut, Thank you for sharing your feedback. We are pleased that our central location met your expectations. Regarding breakfast, we would like to mention that it is an all-you-can-eat selection made exclusively with seasonal, local… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat location and super sized rooms, shower was a bit tricky to use and no tea/coffee making facilities in you room
Dear Guest, Thank you for your positive feedback. We are delighted that you appreciated the size of our rooms and our central location. Regarding the shower, we know that in some rooms its use can be a bit unintuitive. Please do not hesitate to ask the reception team for assistance, available 24/7. As for the tea/coffee tray, we have chosen to set up a coffee and tea area on the ground floor to encourage a more convivial moment, but it is absolutely possible to bring these drinks up to your room if you wish. We look forward to welcoming you again. Kind regards, Aélia – Receptionist
Dear Guest, Thank you for your positive feedback. We are delighted that you appreciated the size of our rooms and our central location. Regarding the shower, we know that in some rooms its use can be a bit unintuitive. Please do not hesit… Show more
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewCentrally located - within walking distance of the university along with various restaurants, cafes etc. Room was clean and tidy. Good shower. Breakfast decent also.
AC was not working throughout my stay and it was a hot summer week so room could get quite uncomfortable at night. They did provide a fan which helped somewhat. Moved to a different room after the first night but AC there did not work either. Staff were apologetic and did compensate me by refunding one night's stay. Room could do with a tea/coffee station and a couple of bottles of water. More hot options with breakfast would be nice also. Overall, this hotel is ok but I would not say it is 4 star really - 3 star max.
Dear Jaffer, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our central location, the cleanliness of the room, the quality of the shower, and the breakfast. We sincerely apologize for the air conditioning malfunction during your stay, especially during a particularly hot week. We fully understand how uncomfortable this may have been, despite the fan provided and the room change. We also appreciate that you acknowledged the compensation offered. As for in-room amenities, we offer complimentary tea, coffee, and water 24/7 in the lounge area on the ground floor. Regarding your suggestion for more hot breakfast items, we appreciate the recommendation and will certainly take it into consideration as we continue to improve our services. We hope to have the opportunity to welcome you again under better conditions. Kind regards. Aélia - Receptionist
Dear Jaffer, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our central location, the cleanliness of the room, the quality of the shower, and the breakfast. We sincerely apologize for the… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewCool design, perfect location, helpful staff.
Nothing
Dear Astrid, Thank you very much for your kind feedback! We're delighted that you enjoyed the hotel's design, our central location, and the helpfulness of our team. We look forward to welcoming you again on your next visit to Nantes. Best regards. Aélia - Receptionist
Dear Astrid, Thank you very much for your kind feedback! We're delighted that you enjoyed the hotel's design, our central location, and the helpfulness of our team. We look forward to welcoming you again on your next visit to Nant… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in April 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThis hotel is located right in the city center. It is apparently built by a famous architect, so all the exterior and interior design are unique, including the furniture. The room I stayed in was spacious and well insulated from outside noice. I also appreciated the large bathtub
The hotel offers breakfast in a room in the basement. This location wasn't pleasant due to the lack of natural light. Furthermore, there was very little variety of food available and no staff present to clean tables or help customers. So I would recommend opting out of the breakfast and find a nice coffee in town instead. Furthermore, I had some major issues during my stay and the staff of the hotel was not helpful and lacked professionalism. I had the bad luck to stay at the same time of a failure of the AC system, and a heat wave in France, leading to a temperature of 26°c in the room. I notified the staff every morning of the issue, and was told every evening that it was fixed. Instead, the problem remained for the whole duration of my stay, showing that no one took the effort to actually check the situation in my room.
Dear Jenna, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the unique architecture of our hotel, as well as the spaciousness and quiet of your room. Regarding the air conditioning, we fully understand your frustration. The issue was indeed intermittent: after each repair, the system would work temporarily but would soon fail again. A technician came to fix it every day, sometimes even multiple times per day. We would also like to point out that our team went to your room several times during your stay to check the temperature, and a powerful fan was provided from the very first day to help reduce the discomfort caused by the heat. As for breakfast, a staff member is always present to welcome guests, ensure cleanliness, and keep the buffet fully stocked and pleasant. You’ll find French press coffee, tea, a variety of breads, pastries, butter, artisan jams, yogurts, fresh fruits, cold cuts, cheeses, as well as scrambled eggs and bacon prepared on request, all available on an all-you-can-eat basis. All thoses product are organic, local and/or seasonal, We’re sorry that the breakfast room, located in the basement, does not receive natural light, but it was designed to offer a warm and welcoming space. Finally, we stand by the professionalism, kindness, and attentiveness of our staff throughout your stay. We truly did everything we could to support you with the technical issues, and we are genuinely sorry that this effort was not perceived as such. We still hope you were able to enjoy some aspects of your visit to Nantes, and that we may have the chance to welcome you again under better circumstances. Best regards, Aélia – Receptionist
Dear Jenna, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the unique architecture of our hotel, as well as the spaciousness and quiet of your room. Regarding the air conditioning, we fully … Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewPerfect location
No kettle in the room. Very weak air conditioner. The room and corridors were very smelly. Poor room service.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewGreat location. Good staff.
In loft room.on top floor which was very warm. Air con not great. We stayed 4 nights and asked to move but the team could not accommodate a change to a lower floor.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewThe reception ladies were very helpful.
The fact that there was no fridge in the room after we were led to believe there would be.Also the towels were t changed one day
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewLocation . Size of the room . Cleanness
Breakfast too expensive for the choice and type of coffee. Hotel need a refresh
Dear Thierry, Thank you for sharing your feedback. We are glad you appreciated our central location, the size of your room, and its cleanliness. Regarding breakfast, we regret that it did not meet your taste. It is offered as an all-you-can-eat buffet, featuring a selection of organic, local, and seasonal products. For hot drinks, we provide a bean-to-cup coffee machine, French press coffee, as well as a wide selection of teas and milk. As for the style of the hotel, it is in harmony with its classification as a 20th-century heritage building. This may sometimes be surprising, but it is also part of its character. We hope to have the opportunity to better meet your expectations during a future stay. Kind regards, Aélia – Receptionist
Dear Thierry, Thank you for sharing your feedback. We are glad you appreciated our central location, the size of your room, and its cleanliness. Regarding breakfast, we regret that it did not meet your taste. It is offered as an all-you-can… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewHotel room was outdated and tired
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewlocation
lack of a working air condition on a hot day ..
Dear Mr. Vamsi, Thank you for your feedback. We’re glad our central location suited you well. Our air conditioning systems are fully operational. If the unit in your room was not working properly, please don’t hesitate to notify the front desk, so we could have promptly addressed the issue or offered an alternative solution. We hope to provide you with a smoother experience during your next stay. Best regards, Aélia – Receptionist
Dear Mr. Vamsi, Thank you for your feedback. We’re glad our central location suited you well. Our air conditioning systems are fully operational. If the unit in your room was not working properly, please don’t hesitate to notify the front… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified review