Reviews of Escale Oceania Orléans 3 stars
16 Quai Saint Laurent, 45000 Orléans, France
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLovely hotel in a good location. Lovely walk into town along the river. Clean and quiet.
Dear Amy, Thank you for taking the time to share your opinion. We are delighted to hear that you enjoyed the location, which allowed you to stroll along the banks of the Loire to the city centre, as well as the cleanliness and tranquillity of the hotel. Your comments are important to us in our ongoing efforts to improve our services. Best regards, Filipa
Dear Amy, Thank you for taking the time to share your opinion. We are delighted to hear that you enjoyed the location, which allowed you to stroll along the banks of the Loire to the city centre, as well as the cleanliness and tranquillity… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewvery good breakfast,well cooked and attentive staff.Good size carpark.
All ok
Dear Geoffrey, Thank you for taking the time to share your opinion. We are delighted to hear that you appreciated the welcome from our staff and our large car park in the inner courtyard. We are also pleased that you found our breakfast acceptable. Your comments are important to us in order to continuously improve our services. Best regards, Filipa
Dear Geoffrey, Thank you for taking the time to share your opinion. We are delighted to hear that you appreciated the welcome from our staff and our large car park in the inner courtyard. We are also pleased that you found our breakfast ac… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewit’s very central and has a large parking in the back. staff is helpful morning breakfast buffet is copious.
it’s getting old and needs renovation soon .
Dear Patrick, Thank you for taking the time to share your opinion. We are delighted to hear that you appreciated our central location, our large car park and the assistance provided by our staff. We are also pleased that you found our breakfast generous. We have taken note of your comment regarding the need for renovation in the near future. Your feedback is important to us in order to continuously improve our services. Best regards, Filipa
Dear Patrick, Thank you for taking the time to share your opinion. We are delighted to hear that you appreciated our central location, our large car park and the assistance provided by our staff. We are also pleased that you found our brea… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location, nice staff and a lovely free parking.
The breakfast was really not that good :/
Dear Alexia, Thank you for your comments. We are delighted that you enjoyed the parking in the courtyard, the location and the welcome you received from our staff. We understand your comments about breakfast and remain at your disposal if you would like to discuss your stay further. Best regards, Filipa
Dear Alexia, Thank you for your comments. We are delighted that you enjoyed the parking in the courtyard, the location and the welcome you received from our staff. We understand your comments about breakfast and remain at your disposal if … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located along the river about 20 mins walk from the old town. There is plenty of parking in the courtyard behind the hotel. Rooms are clean and comfortable.
Breakfast was not included in the room rate, and was expensive.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewConvenient location close to the autoroute and close to the centre of Orleans. Convenient stopping off point from the Channel Tunnel when driving to Southern France. Ample free car parking.
There was no kettle or tea/coffee making facilities in the room.
Dear Paul, Thank you for completing the satisfaction survey following your stay. We are delighted that you appreciated the cleanliness, location and free parking in the inner courtyard. During your next stay, please do not hesitate to ask at reception for a kettle for your room. We will be happy to assist you. We remain at your disposal should you wish to discuss your stay further. Best regards, Filipa
Dear Paul, Thank you for completing the satisfaction survey following your stay. We are delighted that you appreciated the cleanliness, location and free parking in the inner courtyard. During your next stay, please do not hesitate to ask … Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewGreat location, easy walk into Orleans. Rooms were comfortable.
Dear Lian, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Best Regards, Marina, The reception
Dear Lian, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Best R… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location in a beautiful city. We were there on a Sunday; be aware that much of Orleans is closed on that day.
Some of the staff were not aware of the facilities they had (nor what they did not have.) I absolutely do not blame the staff for this, rather it seems like there might need to be a review of induction training.
Dear Nicholas, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. As far as staff are concerned, our reception team is always available to help you find any useful information. Some of our employees are new and still in their induction period and do not yet have a complete knowledge of all our facilities. However, they remain fully committed to providing you with the best possible assistance and will not hesitate to do the necessary research to provide you with a reliable answer. We hope to have the pleasure of welcoming you back soon and offering you an even smoother experience. Best regards, Marina
Dear Nicholas, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. As far as staff are concerned, our reception team is always available to help you find any us… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewComfortable quiet room overlooking courtyard. Handsome riverside building. Great breakfast in light airy room opening onto the garden.
A good 15 min hike to city centre. But Orléans a great city and rewards the exercise.
Dear David, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Best Regards, Marina, The reception
Dear David, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Best … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNot too large. Quiet location. Plenty of parking. Friendly staff. Good hot breakfast. 15 min walk to centre. Pleasant garden seating.
No tea-making facilities in room.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewWe keep coming back to this well located hotel to break a long car journey. Very friendly and obliging staff, secure parking, good sized rooms and excellent breakfast options. Aous, the evening manager was very kind and helpful on our delayed arrival.
So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We are glad to learn than Aous was helpful for your late arrval! We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Best Regards, Marina, The reception
So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We are glad to learn than Aous was helpful for your late arrval! We hope to have the chance to welcome you ag… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation Cleanliness Shower cubicle
Duvet cover was on inside out and the toilet blocked just before we were due to vacate the room so didn’t have time to report it.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExcellent internet and very friendly staff. Bonus the free parking in the back courtyard.
Dear Jutta, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Best Regards, Marina, The reception
Dear Jutta, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Best … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat location, friendly staff
Dear Susana, Thank you for completing the satisfaction survey after your stay and for your perfect rating. We are delighted that you enjoyed the hotels location and the welcome from our staff. We look forward to welcoming you back on your next visit to Orléans. Best regards, Filipa
Dear Susana, Thank you for completing the satisfaction survey after your stay and for your perfect rating. We are delighted that you enjoyed the hotels location and the welcome from our staff. We look forward to welcoming you back on your … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe room and location
The breakfast was very disorganised. I waited ages in the queue at the slowest coffee machine of all time. Then they ran out of bacon, scrambled eggs and sausages so I had another wait whilst my coffee got cold. The food wax delicious though.
Dear Elliot, Thank you for completing the satisfaction survey after your stay. We are delighted that you enjoyed the room and the hotels location. We have taken note of your comment about the breakfast service and we are sorry that you were disappointed with this service. Your comfort is our priority. Please do not hesitate to contact us if you would like to discuss further. Best regards, Filipa
Dear Elliot, Thank you for completing the satisfaction survey after your stay. We are delighted that you enjoyed the room and the hotels location. We have taken note of your comment about the breakfast service and we are sorry that you wer… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLovely location opposite the river. Nice and clean. Friendly staff. Beautiful town
Nothing
Dear Amy, Thank you for completing the satisfaction survey following your stay and for your perfect rating. We are delighted that you enjoyed the location, cleanliness and hospitality of our staff. Please do not hesitate to contact us if you would like to discuss anything further. We look forward to welcoming you back on your next visit to Orléans. Best regards, Filipa
Dear Amy, Thank you for completing the satisfaction survey following your stay and for your perfect rating. We are delighted that you enjoyed the location, cleanliness and hospitality of our staff. Please do not hesitate to contact us if y… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe shower and the breakfast with filter coffee and not just a machine.
There is no restaurant or bar food. To have arrived after a long journey and then have to go out and find something to eat is a real negative point.
Dear Alpaca, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the shower and the breakfast with two coffee options. We have a bar that is open from 11:00 a.m. to midnight. We do not have a restaurant, and the nearest one is a 5-minute walk away. We are sorry that the lack of a restaurant was a negative aspect of your stay. Please do not hesitate to contact us if you would like to discuss your stay further. We wish you a wonderful day! Kind regards, Filipa
Dear Alpaca, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the shower and the breakfast with two coffee options. We have a bar that is open from 11:00 a.m. to midnight. We do not have a r… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery clean everywhere. Great secure parking area. Staff extremely helpful and polite.
Maybe a larger outside seating area.
Dear Maxwell, Thank you for taking the time to share your experience. We are delighted to read that you appreciated the cleanliness, the parking in the inner courtyard and the welcome you received from our staff. Your comments on the layout of the outdoor areas have been taken into account and will be passed on to management to improve our services. We hope to have the pleasure of welcoming you back very soon and wish you an excellent day! Kind regards, Filipa
Dear Maxwell, Thank you for taking the time to share your experience. We are delighted to read that you appreciated the cleanliness, the parking in the inner courtyard and the welcome you received from our staff. Your comments on the layo… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel was about a 15 minute walk from the old quarter of Orlean. The secure parking was a plus and the hotel rooms,while basic, were clean and the beds comfortable. Breakfast was good with the standard continental options with the addition of bacon and scrambled eggs.
It was noisy. We were kept awake by the sound of slamming doors which also squeaked. The door handles to our bathroom and toilets also squeaked. All in all not a very peaceful place.
Dear Arndt, Thank you for taking the time to share your experience. We are delighted to read that you enjoyed the walking distance to the city centre, the parking in the inner courtyard, the cleanliness of the room and the comfort of the bed, as well as the breakfast options. We are sorry that your stay was disrupted by the lack of soundproofing and creaking doors. We will be sure to pass on these comments to management so that we can improve our services. We hope to have the pleasure of welcoming you back very soon and wish you an excellent day! Kind regards, Filipa
Dear Arndt, Thank you for taking the time to share your experience. We are delighted to read that you enjoyed the walking distance to the city centre, the parking in the inner courtyard, the cleanliness of the room and the comfort of the … Show more