Reviews of Radisson Blu Hotel, Montpellier 4 stars

The parking

The staff had no idea of the local attractions. We were woken up by a fire alarm at 06.45 and asked to evacuate the building. How do I ask for a full refund?

swimming pool and pool bar.We have stayed at hotel when it was Crowne Plaza so we know the hotel and facilities

i expect when we return next year that the decor will be updated to Radisson standard. A few areas had a smell of drug use. It wasnt a problem for us but noticeable

Yes Services is good I enjoy my staying And the hotel is nice their food is nice So it was fantastic 😊

Yes Services is good I enjoy my staying And the hotel is nice their food is nice So it was fantastic 😊

The pool was nice, room was quiet.

Well we went for 4 days to sit by the pool but unfortunately pool area is not equipped for this size hotel. Large hotel but only a dozen poolside chairs. You had to sit in the more dining type area and pray someone gave up a poolside seat at some point. But no one ever did. They camped in them even when they left the pool area. Was very frustrating. Our first night also our door opened and a man had been assigned the same room with a key card and all! I would have been frightened had I not been traveling with my husband. We were a bit shocked and used the additional security lock from then on. When i told morning staff about the incident they basically said sorry, computer glitch? But evening wasn't over, our phone rang at midnight with the front desk asking what our name was???? Lost quite a few points there. The walk from hotel to core isn't bad, about 12 min, but if in high temps it is a bit rough. The front desk staff during the day were delightful, just not sure what was going on at night? And pool was disappointing as far as seating, especially since that was our whole reason for picking this hotel. My nit picky thing would be the carpet. It looks pretty bad, stains up and down the hallways, and the motion detector lightening is way too slow! Walked in total darkness at times when it did not turn on! Nice hotel just some disappointing experiences. So I am not sure we would stay here again.

Proximity to town centre & Le Corum. Efficient and helpful staff.

Aircon wasn’t as strong/effective as I would have liked but I appreciate it may be set up as appropriate to the locale. Was very happy to be given a fan to keep me cool in the strong heat, thank you!

Not a very fresh breakfast bar; not very clean rooms (found hair -much shorter than mine - on several occasions); the room had a strange odor; the air conditioning was not sufficient; the receptionists were indifferent - e.g. no follow up on my request to switch my room.

Staff were very friendly and helpful.

Lovely staff, very friendly and helpful

Ice machine was broken!

It was ok but nothing special for this type of hotel. During our trip we were in many hotels and this one was old, beds ok but nothing special. Laundry service works only during the week.

We had to get a late hotel room and we able to book and check-in at 11pm. It was a decent hotel but nothing special.

Kind helpful staff. Clean and comfortable

Robbed during our stay. Upon arrival, on the secured and under surveillance parking lot, there was a car parked with busted back window and it’s owners were cleaning up the glass from the ground. We found that suspicious but decided to trust the promised security of the hotel and it’s staff. We stayed for 2 nights and on our check out day, we discovered that our car was broken into and our valuables stolen. The hotel staff offered to look through the security footage and told us that the police is not coming to the hotel, but that we should alone go to the police station. We haven’t even received an apology of any sort and were anxiously waiting at the police station for 8 hours to just get the report. In the meantime, the hotel staff has claimed that they haven’t found anything suspicious on the surveillance camera. We are extremely disappointed of how we were treated and we would not recommend to anyone to stay there at all.

Great location, clean room, nice beds

There are only glasses - not windows so we couldn ´t open the windows.