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Reviews of Mercure Hyères Centre Côte d'Azur 4 stars

19 Avenue Ambroise Thomas, 83400 Hyères, France

#38 of 48 hotels in Hyères

Guests' Choice

Review score

Based on 45 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    7.7

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    7.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 20 August 2024

    7.0
    Alright. Would go to Hyeres again but wouldn't stay here.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa and Balcony
    • Stayed 2 nights

    Definitely a chain hotel feel.

    We booked it for the pool and it would seem lots of other people did too. It was quite busy. It's on a main road and is about 10 minute walk from the main restaurant area. It was pretty charmless.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    There to attend a wedding in town , so overall OK
    • Leisure trip
    • Couple
    • Standard One Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Not many local restaurants near by

    Convenient

    Stayed in July 2024

  • Reviewed: 25 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard One Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast until 10am but at 9.15am no more scrambled eggs, tea cups, cheese,… available. I asked for it but nothing was brought. Rooms are very small and simple.

    Breakfast outside at pool area is nice. Housekeeping team is really nice and attentive.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    7.0
    It provided a central place to stay for our time in Hyeres but was very average.
    • Leisure trip
    • Couple
    • Standard One Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Pretty impersonal - fitness facilities are literally one running machine, one rower and a step machine! Staff a bit stand offish

    Location is good for access to old Hyeres. Nice pool and seating area around the pool.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    I don’t think it’s secure enough. Anyone can go up to the floors and access the rooms. We stayed in room 414 and someone really tried to come in to our room at 1:30 AM. After there was a lot of noise on our floor. Hard to fall back asleep.

    It was very well located

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard One Double Bed
    • Stayed 1 night

    airco was fixed at26°C and could not be lowered

    Stayed in September 2023

  • Reviewed: 19 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Size of the bedroom really small (not much of a difference with an Ibis room except the Ibis price much lower). No closet for clothes. Dusty, noisy. Had to pay 14 euros for my dog. Not clean around the hotel. Average mattress and super hard pillows.

    Swimming pool and outdoor bar are really nice. Free parking. Warm welcome. Great location. Cart for luggage.

    Stayed in May 2023

  • Reviewed: 12 February 2023

    6.0
    Satisfactory
    • Leisure trip
    • Couple
    • Standard One Double Bed
    • Stayed 3 nights

    The door to the separate toilet in the room was a problem, the closure was too strong which made going in and out difficult and made a loud screeching as the door moved. The outer door to the balcony was defective but the double door was effective in cutting down out the noise from the road. Both of the above were noted to reception during the course of the stay When we arrived we enquired about the fixed price menu for guests referenced on our booking confirmation but reception were not ware of it so we did not make use of it

    Breakfast was good and the location worked well, room service was as one would expect general atmosphere was good and parking worked well

    Stayed in February 2023

  • Reviewed: 27 October 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard One Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Great location and lively breakfast

    Stayed in October 2022

  • Reviewed: 19 August 2025

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Privilege room with one double bed and balcony
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness, hotel looks outdated

    Convenient location

    Stayed in August 2025

  • Reviewed: 31 March 2025

    1.0
    rubbish facilities, Manager with a can't do attitude, massive rats roaming the grounds.
    • Leisure trip
    • Solo traveller
    • Standard One Double Bed
    • Stayed 4 nights

    No food at the weekend, Manager is really, really unhelpful, no bar at the weekend unless you push the manager to get you a beer. rats running around by the pool, manager outside smoking and texting most of the time.

    breakfast and leaving the hotel on the last day.

    Stayed in March 2025

  • Reviewed: 13 September 2024

    3.0
    Poor service, low quality hotel.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Checkin was not available at 3pm. Arrived at hotel at 1pm to request room to attend wedding. Repeatedly asked after 3pm (their checkin time) for the room. The staff could have cared less about getting us a room. Room was finally available at 5pm, when the the wedding was beginning. Staff showed no effort to try to get a room ready or explain what the delay was. I requested an early checkin months before when the reservation was booked and they indicated they would attempt to accommodate.

    Stayed in September 2024

  • Reviewed: 20 August 2024

    1.0
    Dirty hotel
    • Leisure trip
    • Couple
    • Standard One Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Dirty hotel! Needs to do a lot of cleaning and renovations. Pictures on the booking are complete outdated. Carpet is very very dirty, even the mattress and mold in bathroom

    Stayed in August 2024

  • Reviewed: 27 July 2024

    10
    Really good and helpful staff, clean&big rooms, great location, really good breakfast,great hotel, cozy garden.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa and Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Everything was great, from room to staff.

    Stayed in July 2024

  • Reviewed: 27 April 2024

    1.0
    Very poor
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stafff

    Weird systems with payment asked for deposit okey but than couldn’t pay with my Apple Pay

    Stayed in April 2024

  • Reviewed: 11 December 2023

    3.0
    Couldn’t wait to leave !
    • Solo traveller
    • Standard One Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Not clean , dire decor, noisy , uncomfortable bed, noisy heating with pulsed air .

    Conveniently situated

    Stayed in December 2023

  • Reviewed: 4 October 2023

    5.0
    Bot so bad
    • Leisure trip
    • People with friends
    • Standard One Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    AC temperature and fan do bot change at all even when complaint they said its central AC and can not change it

    Free parking and good staff only

    Stayed in October 2023

  • Reviewed: 22 July 2023

    9.0
    Overall very satisfied. Would definitely return!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The black and yellow colors at the head of the bed would more peaceful in a more muted color. The (robot? ) requested evaluation is too long and demanding.

    Both persons at reception were gracious and helpful. The service at meals was good. Great breakfast. Rooms comfortable. Cleanliness not an issue. Location close enough to the old center town. The heated pool was a pleasure.

    Stayed in July 2023

  • Reviewed: 22 October 2022

    10
    excellent
    • Business trip
    • Solo traveller
    • Privilege room with one double bed and balcony
    • Stayed 3 nights
    • Submitted via mobile

    Well located, stylish, very cute and comfortable. The breakfast is great and the people here are friendly and very helpful. highly recommended

    Stayed in October 2022

  • Reviewed: 13 September 2022

    5.0
    Great staff but lack of small touches lets it down.
    • Leisure trip
    • Solo traveller
    • Standard One Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    For a 4 Star it was very cheap in the rooms...I came from a 4 star apparthotel that had lots of lovely touches - robes, Nespresso machine and snacks. This was cheaply done.. Small paper cups and a kettle...it doesnt cost anything to have proper cups. Plastic under the bed sheets. Cheap towels that were thin. The lighting was awful too. Room felt dark.

    Staff were very friendly. The running machine

    Stayed in September 2022

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard One Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 27 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

Showing 1 – 25

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