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Reviews of ibis budget Caen Hérouville 2 stars

Boulevard du Bois Impasse des Ormes, 14200 Hérouville-Saint-Clair, France

#1 of 11 hotels in Hérouville-Saint-Clair

Guests' Choice

Review score

Based on 174 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.4

  • Facilities

    7.6

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 26 August 2025

    8.0
    Decent overnight stop. Convenient for the channel ferry.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff disinterested. When asked about restaurants in the area, they suggested the cafe at the supermarket! There was a decent restaurant in the hotel opposite. About 100 metres away!

    Very clean. Quiet location.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with One Double Bed and One Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    Just a little tired in the bathrooms but clean and clean towels

    Location. Easy access. Friendly. Family rooms. Affordable and great breakfast

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Prefect for a stop on the way to / from the ferry.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    Some of the fittings could do with a refresh and the absence of aircon made it a bit uncomfortable on humid nights, despite the fact that the windows open.

    Very friendly and helpful staff, rooms small but clean, good continental breakfast available in time for early departures to catch a ferry. Overall, prefect for a stop on the way to / from the ferry.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Great value budget overnight stop
    • Leisure trip
    • Family with young children
    • Triple Room with One Double Bed and One Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    Parking area was a bit small and we had a large van so was a bit tight for parking. It was a warm evening and could have done with air con or a fan but nothing available. We had to leave the French door open, not ideal as on ground floor, wouldn't have been a problem on the upper floors.

    Lovely welcome, very friendly. Room was a really good size for an Ibis budget, pleasantly supposed. Our room came with a French style balcony door which was a lovely feature. Bed was large king double and very comfortable. We arrived late but we found shops and KFC within walking distance.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with One Double Bed and One Bunk Bed
    • Stayed 1 night

    A little issue with the payment. When booking, I opted out for the online payment right away. However when arrived and tried to check-in with the machine, first I was asked to pay the full amount again. Fortunately, it was not yet too late and a receptionist came to check us in. She also asked us to pay, however when I explained she double checked and said that it was indeed payed at booking. At the end, it was sorted out pretty quickly though I guess that if we had arrived a bit later and the check-in machine was our only option, I wouldn't have had other choice than to pay twice and than claim a refund (which is often not a pleasant procedure). We haven't had breakfast so can't comment.

    Decent spot for an overnight stop. Clean and overall nothing bad to say, the room was of a decent size with a normal WC and shower. Overall pretty comfortable.

    Stayed in July 2025

  • Reviewed: 24 June 2025

    7.0
    V good value
    • Leisure trip
    • Family with young children
    • Triple Room with One Double Bed and One Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    No interconnecting rooms...Big family

    Pizzas on location... V helpful staff member offered fans

    Stayed in June 2025

  • Reviewed: 12 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    On a Sunday evening there were few options for eating-only KFC a short walk away,

    Exactly what was expected and handy for the car ferry.

    Stayed in June 2025

  • Reviewed: 25 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with One Double Bed and One Bunk Bed
    • Stayed 1 night

    All absolutely fine. No complaints

    Adequate space for a one night stay. Breakfast operated early which was great for catching the ferry

    Stayed in April 2025

  • Reviewed: 27 February 2025

    8.0
    Great place to stay for the Ferry
    • Business trip
    • Family with young children
    • Triple Room with One Double Bed and One Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    Pillows were a bit thin. We'd stay again though.

    Super friendly staff. The chap on reception was brilliant. Good parking. Walkable to Flunch. All felt safe and decent. Good value , thanks.

    Stayed in February 2025

  • Reviewed: 31 January 2025

    8.0
    Quick comfortable stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It needs a refurb

    Convenience

    Stayed in January 2025

  • Reviewed: 5 January 2025

    8.0
    Good stopover
    • Leisure trip
    • Couple
    • Triple Room with One Double Bed and One Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    Heater didn’t work in my room

    Convenient for afternoon ferry to France.

    Stayed in January 2025

  • Reviewed: 24 November 2024

    9.0
    Quick and comfortable
    • Leisure trip
    • Solo traveller
    • Triple Room with One Double Bed and One Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    Could do with bathroom refurb

    Perfect location Could do with bathroom refurb

    Stayed in November 2024

  • Reviewed: 13 October 2024

    8.0
    Pretty Decent
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    no kettle or drinks facilities in the room, not sure if this is normal in France but not in UK

    clean comfortable beds well serviced

    Stayed in October 2024

  • Reviewed: 9 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The pizza option for a snack was poor value. This is the worst pizza I've had.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    9.0
    Good value
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Why have they discontinued BBC World on TV.. there are lots of uk people using this hotel as its close to ouistrem..always been on before. Still terrible pillows so thin and no second pillow..you could offer optional payment for 2nd pillows..there ate no comfortable seats in bedroom if you wish to read or use your pad the pillow is less than useless..we have been using Ibis for years noone takes notice of customer remarks

    As always very clean and comfortable no change..staff lovely..good parking and although this time we did not have breakfast its always excellent

    Stayed in October 2024

  • Reviewed: 20 September 2024

    8.0
    Comfortable and relaxed
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints.

    Nice hotel in a great location. Great breakfast. Comfortable place close to some good restaurants. Very helpful staff.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It cost me more booking with booking.com than if I had booked on the day at the hotel.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was good but small

    Friendly welcome, comfortable bed

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    Comfortable nights stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We always find it difficult to find even with the Satnav!

    Within easy reach if Ouistreham to catch the early morning ferry

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Hôtel idéal for our one night stopover.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room was very hot - we didn’t notice that there was climate control until too late.

    Good sized room.

    Stayed in August 2024

  • Reviewed: 4 September 2024

    8.0
    Nice basic hotel, good for an overnighter
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    all ok

    one night stay, handy for the ferry

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location for our one night stay straight off the ferry in Ouistreham. Will use again.

    Stayed in August 2024

  • Reviewed: 4 September 2024

    9.0
    Good for a stop over
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice having late reception. Rooms nice and clean.

    Stayed in September 2024

  • Reviewed: 31 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bunk bed is a bit creaky with an older child on it.

    Good value for money. Clean and perfect for being close to the port, good value for room rate

    Stayed in August 2024

Showing 1 – 25

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