We booked a triple room, but it was very small — once three people were inside, there was hardly any space to move. This made us quite uncomfortable, and under normal circumstances, I wouldn't consider staying at this hotel again. However, the kindness of the reception staff and especially the sincere support from Usama from the technical team made us feel truly at home. Their helpfulness is the main reason I would consider returning. One suggestion: the reception staff should warn guests who arrive by car about the kind of incident we experienced — it could really help prevent future problems.

The hotel staff were excellent. Their warm welcome and sincere attitude made us feel very comfortable. Special thanks to Usama from the technical team, who cleaned up the broken glass and brought the necessary materials to help us. The quick response of the reception in contacting the police was also reassuring. I would also like to point out: if your car does not have a European license plate, I do not recommend parking it on the street overnight in Lyon. Our car’s window was smashed and there was an attempted theft. It’s quite possible to wake up and find your belongings stolen. Still, thank you for everything.

Stayed in August 2025

I chose the hotel because the ad said it was 10 minutes walk to the train station which is what we required, HOWEVER it was not made clear that it was close to Lyon Perrache station rather than the main one, which is Lyon Part-Dieu, which was the one we needed for our retrun train to Paris. This was at least 35 minutes away by car and resulted in us incurring two hefty taxi fares; one when we returned the car on arrival to Lyon at Gare Part Dieu and also on the day of departure. I think it should be made very clear that is is NOT CLOSE to the principal train station, only a secondary one.

The room was basic as expected for Ibis budget but rather small. In fact, much smaller than previous stays at Ibis Budgets throughout France, so that we barely fitted in with our 2 suitcases and it was very difficult to move around the bed. The breakfast was very good and the staff were very friendly and helpful. They called to pre-book a taxi for us.

Stayed in June 2025

The room was a little bit noisy because the ventillation was running the whole night. We didn't hear that noise in another room 2 weeks ago.

Staff is as friendly as was 2 weeks ago. 🙂Location is still very good and the room was small but clean and practical.

Stayed in July 2025

It was absolutely fine for the cost.

Very comfortable beds, clean room and nice atmosphere.

Stayed in July 2025

1. Beware! They take 100 euros deposit for any potential damage to the room and return it only two weeks later! Bizarre or what? 2. Perhaps the breakfast waitress should pay a little more attention to her customers and less to gossiping with the cook! 3. Weird 'cage' instead of bedside table, making it likely that belongings will fall through.

Location near tram and Perrache

Stayed in June 2025

Tiny room, lack of ammenities (in room/bathroom), air conditioning was not very good, bedding was quite uncomfortable.

Clean and close to Lyon Perrache train station.

Stayed in July 2025

They didn't have small towels for hands.

Nice breakfast. The accommodation has been cleaned every day. It's fantastic. Staff are very friendly and helpful especially Miroslav who show us major landmarks of Lyon.

Stayed in June 2025

there isnt space in the room when we open the 3rd bed (we rent for 3 people)

all clean in perfect state

Stayed in May 2025

All was great!

We really liked comfortable bed, clean bathroom, all the appliances included into the service, helpful and understandable staff at the reception.

Stayed in May 2025

No USB connection in the room

Clean

Stayed in January 2025

If you open the window, the room is noisy but has a good sound isolation. Actually, I cannot say anything negative. Some guests were noisy during the night but it's not the hotel's fault.

Big 10 for the staff! They were very friendly, helpful and speak English. We booked the room for two nights with breakfast but unfortunately missed our bus so arrived a half day later. Breakfast is there only till 10 a.m. but we could have ours before check-in. They even baked some fresh croissants for us 5 minutes before 10! The room was small but practical, had everything we needed.

Stayed in July 2025

Room is very small (30cm around tbe bad, no closet for the luggage - I thibk the room.for 3 persons was less than 10sqm)

Good location, friendly staff

Stayed in July 2025

On the last day, the cleaner opened the door of my room without my permission. I can understand how would the cleaner know that I am inside the room, I should have put a do not disturb sign infront of my door. I felt that reception should have made me aware of this thing at the time of check-in. I didn't know I have to put the do not disturb sign infront of my room otherwise I may face this. For me it's just the last day because rest of the days I was out very early. The stay was very nice, it's just a minor issue I faced. It's just a suggestion may be on which they can improve.

(i) They clean your room everyday. (ii) They fix the issues related to the room then and there. Supose your light is not working they will come to your room with you and fix it if possible or try to change your room. (iii) All the staffs speak good English. So it was easier for me to communicate.

Stayed in July 2025

1. We lodge a complaint saying that the air conditioning is not working but they keep on saying there’s 3 of us. Mind you, we pay for 3 pax amount - it’s not like the 3rd person is staying for free. If your room is not ready for 3 person - don’t sell it or open it up for booking. 2. We request for an upgrade Or change of room with working air conditioning unit, we don’t mind paying it extra at all. NO SOLUTION THROUGHOUT OUR STAY IN THIS HOTEL. 3. I request for an at least a mini fan as our room is like an oven - there’s no FAN at all. Will never comeback here as they do not put the guest comfort as their priority. Their concept of business is just giving you a space to sleep, not considering the condition or the environment of it.

Nothing at all

Stayed in July 2025

The AC was a joke. We asked them to check but they said that’s best it could be. It was hot inside. Will never ever stay.

Staff were very polite and helpful.

Stayed in June 2025

Very small room

Good location

Stayed in June 2025

...I’m very sensitive to noise while sleeping and could hear everything – guests arriving and leaving, people talking right outside our door. I immediately asked for a different room, preferably farther from the elevator. Despite my early request, we were assigned a room on the 5th floor with a window facing the busy street and highway. The situation was more than unpleasant: we couldn't open the window due to the extreme traffic noise, and at night we felt like we were suffocating. The room was so tiny that I had to walk sideways between the bed and the wall. There was no space for our suitcases, no wardrobe. We had to push our small suitcases under the bed. The next morning, I stood at the reception with swollen eyes, determined not to stay in that room another night. (The bathroom deserves a mention – it was so small that, when sitting on the toilet, your legs had to stretch out into the hallway...) We were then offered a different room on the 3rd floor – again right in front of the elevator, but at least with a window facing the garden. It was somewhat quieter, but still not ideal. The window was open, but guests were sitting and smoking at the tables below early in the morning, and the smoke came right into our room. Other downsides: no hairdryer, no wardrobe, no space to store suitcases, only two coat hooks – overall, very small and impractical. It might be okay for a one-night stay, but we had to stay five nights. Breakfast was included, but we didn’t know we weren’t allowed to eat in the restaurant. When I took a plate with scrambled eggs and bacon, I was told I couldn’t eat there. No explanation or offer to pay for it – I was simply asked to leave the plate. Instead, we we were told to eat behind a door. What was offered there was extremely poor: white bread, jam, two types of cheese, and some ham. No greens – no salad, no vegetables! Nothing fresh!

Not Worth the Stay – Tiny Room, Loud, Poor Breakfast - READ DOWN! We are extremely dissatisfied and will definitely not return. Six months before our arrival, when I booked the room, I explicitly requested a quiet room – away from the elevator and not facing the street. Unfortunately, we were given the exact opposite: a room directly in front of the elevator.... The only positive things: the room was clean and the staff was friendly.

Stayed in June 2025

we waited long for check in although I have paid online at first I was asked for another payment and it took time to check the payment. They asked for more deposit than I was informed while booking. We got double room with triple room booked tand I received answer for that because we were 2 people we dont need triple room. Beds are not comfortble All in all bad experience.

location and brekafast good

Stayed in April 2025

The rooms are very small, the space between the wall and the bed is very tight. The walls are very thin and I could hear the very loud TV of the neighbours until 11.30pm which makes it impossible to sleep. I booked a family bedroom but got a double room instead without any other explanation than all the family rooms were given already…

The staff was nice and helpful at breakfast

Stayed in April 2025

Under construction v messy on entry and in hallways - woke up early in morning to very loud drilling V small rooms

Good location

Stayed in April 2025

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Stayed in August 2025

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Stayed in July 2025

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Stayed in July 2025

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Stayed in July 2025