2, ZA La tête de Buis RN4, 77340 Pontault-Combault, France
#25 of 27 hotels in Pontault-Combault
Guests' ChoiceBased on 90 hotel reviews
6.9Cleanliness
7.3
Comfort
7.2
Location
7.6
Facilities
6.9
Staff
8.3
Value for money
7.3
Free WiFi
8.9
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End of dialog contentReviewed: 19 August 2025
Areeba
United KingdomIt would be lovely to have a mini refrigerator or my clothes spaces
The location Breakfast options Comfortable beds Great service
Stayed in August 2025
Reviewed: 24 April 2025
Jordan
NetherlandsPillows were flat but it was ok for the night.
Convenient location and friendly staff
Stayed in April 2025
Reviewed: 21 April 2025
Paul
RomaniaBreakfast was very poor and the bed was making noise
Stayed in April 2025
Reviewed: 21 April 2025
Jordan
NetherlandsThe pillows were a little flat and the fitted sheet kept coming off the bed. The window covering didn't keep all the light out in the morning and you could hear the road traffic pretty clearly.
It was cozy, clean and great for a family of 3
Stayed in April 2025
Reviewed: 16 January 2025
Dusica
CroatiaIbis hotels never disappoint, it's clean, it's ok as an overnight stay, neat welcoming efficient person at reception desk was pleasant sight for tired eyes, smooth check in at late evening hours.
Stayed in January 2025
Reviewed: 21 October 2024
Attila
United KingdomNo lift, room was a bit small but for one night it was fine
Good value Helpful staff
Stayed in October 2024
Reviewed: 19 June 2024
Christopher
United KingdomThe bed was too hard and was uncomfortable
The staff were very helpful
Stayed in June 2024
Reviewed: 13 May 2024
Tarique
NetherlandsThe rooms could have been a bit bigger. There was hardly any space to walk around.
Location was good. Parking was available.
Stayed in May 2024
Reviewed: 15 April 2024
Sergei
Luxembourgprice per night
Stayed in April 2024
Reviewed: 5 October 2023
Rachel
United KingdomThe WiFi was broken so I couldn’t make any calls or messages which with my circumstances made my stay a little More sad
The staff were amazing I was unfortunately abandoned by my partner and the staff there were so helpful and lovley Can’t fault them at all
Stayed in October 2023
Reviewed: 8 August 2023
Melmendo
GermanyOk
Ok
Stayed in August 2023
Reviewed: 13 May 2023
Lee
United KingdomLocation
The evening/night lady was amazing and so helpful at the time we arrived
Stayed in May 2023
Reviewed: 5 March 2023
F
NetherlandsShort beds :) but fine for a night
Nice staff.
Stayed in March 2023
Reviewed: 13 November 2022
Lauren
United KingdomNo lift Noisy
Convenient location Lots of restaurants and petrol stations nearby Helpful staff
Stayed in November 2022
Reviewed: 5 November 2022
Olafsson
CanadaRooms were tiny.
the breakfast was amazing!! Warm croissants and pain au chocolat.
Stayed in November 2022
Reviewed: 24 September 2022
Phumlani
GermanyBreakfast was always not enough daily, the staff quickly pack away the food items before the breakfast end time, therefore unpleasant experience especially when travelling with a family...the dustbin trash at the entrance of the was a horrible sight...
The location was great and easy to join major roads..
Stayed in August 2022
Reviewed: 26 August 2025
Simon
United KingdomRoom was very hot , Had to open wi does in the end but let mosquitoes in , didn’t get much sleep , and rooms very crowded and dated , towels were like sand paper
Just the location
Stayed in August 2025
Reviewed: 2 August 2025
Oswaldo
ItalyThey placed two vending machines next to each other, one for snacks and sweets and the other for cell phone items. Both with the same number (not even different numbers), I wanted to buy LAYS potatoes and bought a cell phone charger by mistake, being misled I spoke to the management who PROMISED me to refund the money and I STILL LEFT THE PRODUCT (CELL PHONE CHARGER) IN THE MANAGER'S RESPONSIBILITY TO RETURN TO THE COMPANY ... I ENDED UP WITHOUT THE PRODUCT AND WITHOUT THE REFUND OF MY MONEY € 15 😡😡😡 WHAT DO YOU CALL THAT?!
Nothing
Stayed in July 2025
Reviewed: 9 July 2025
Adnan
GermanyThe room was extremely small for the price and number of people to stay in the room. For the 3rd person and our luggage together, there was barely any space to move. The electrical outlet by the bed was impossible to reach. The price absolutely did not justify the size or general uncomfortable amenities of the room.
It was neat and tidy. Didn't look dirty or uncleaned
Stayed in July 2025
Reviewed: 11 April 2025
Ayres
United KingdomIt was very very unclean !! The single beds was covered in hair (not from someone’s head) the rest of the room was dirty
Location was ok
Stayed in April 2025
Reviewed: 10 April 2025
Danielle
United KingdomBeds a bit hard and rooms are a tight fit
Price, good breakfast, friendly staff
Stayed in April 2025
Reviewed: 11 January 2025
Camann
FranceCleanliness, staff, customer relationship empathy, reception.. never again
Nothing it was a very bad space. The service wasn’t good at all. The staff isn’t customer oriented and only think about how benefits from you. Never again
Stayed in January 2025
Reviewed: 1 January 2025
Catherine
United KingdomWhere do I start. Right from the beginning this was a very poor experience. I was given my key and set up my room for my 4 night stay. At around 9:30 the noise in the corridors was horrific with shouting, door slamming and running up and down the halls. This happened again on night 2. The absolute worst part of my stay and actually quite scary took place on night 3. I was about to fall asleep when I heard my door handle being tried and a family coming in. They were given access to my room with their very own key card. The key card over rode the double lock on my door which I think is a massive safety concern because anything could have happened. Both myself and the family looking for their room made our way separately down to the reception. I was given no apology. Only told that it was a computer error which was very bizarre to me. Reassured this wouldn’t happen again I returned to my room only to find my own key was now deactivated so had to go back down and ask for them to sort it. I physically watched him type my room number in manually so the whole “computer error” excuse was starting to seem more suspect by the minute. The next morning I approached the reception again and re-iterated my point of being scared and upset. I was told that no compensation could be given, instead I’d have to do that through booking.com. By this point, I had already got in contact with the customer service team. Night 4, thinking that surely nothing else could go wrong, I walk up to my door to find my card doesn’t work AGAIN. Completely over the place and very angry I didn’t have the energy to discuss my disappointment further so just had the card re-activated again. So, after all of that I am leaving this review to perhaps give this hotel a major wake up call. The way it’s being run is unacceptable and could be very dangerous. Avoid at all costs! It’s not even worth the money you spend, the rooms are small. The only good point was the larger than average bathroom space.
The staff did help when there was noisy people in the rooms nearby.
Stayed in January 2025
Reviewed: 9 December 2024
Emma
United KingdomStaff where rude , not very helpful , rooms where like prison cells. Tiny and bed was like sleeping on a brick.
It was a good price ,
Stayed in December 2024
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