Reviews of ibis Velizy Jouy-En-Josas 3 stars
Domaine De La Cour Roland, 78350 Jouy-en-Josas, France
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff were very friends and the food was nice. The rooms were clean and we were comfortable.
The lack of an elevator makes it difficult sometimes to climb the stairs with suitcases. The only improvements I could think of were having our own appliances in our room like an iron, kettle or cups to drink
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewWe booked a room for the weekend of July 18–20. The room was clean and nicely decorated, but it had no air conditioning—just a small desk fan plugged in, which wasn’t enough for the heat. It was uncomfortably hot inside. On the night of the 18th, we returned from visiting Paris around 1:20 AM, only to find the hotel’s entrance doors locked. To our surprise, the hotel did not provide magnetic key cards to open the main doors. The only key we had was a traditional metal key for our room. We rang the doorbell several times, but no one answered. We could see the reception area through the glass doors, but there was no one at the desk. The hotel is located in a wooded area, and it was very dark outside—none of the exterior lights were on, not even the ones attached to the building. We rang the bell and called the hotel phone number repeatedly for almost half an hour, but only got a pre-recorded message. Eventually, a man appeared from behind the reception area and opened the door. It was clear from his eyes that he had been sleeping. We were already upset. When we asked why the doors were locked with no staff available to open them, he (Jeremy) told us that he had every right to close the doors at night for security reasons. He was not apologetic—in fact, he was arrogant about it. But if that’s the case, why wasn’t he at the reception to open the door for guests returning late or checking in? We were two women alone in the dark, outside the hotel, while he was asleep and not doing his job. On the night of the 19th, we returned from a wedding celebration. This time, the doors were open—but again, no staff was visible in the hotel. Another guest was having an issue with their room key, and we waited with them in the lobby. Jeremy eventually showed up from behind the reception desk about 10 minutes later, again looking like he had just woken up. I would never return to this hotel.
Dear Isabelle, Thank you again for sharing your feedback. We’re truly sorry that your experience did not meet your expectations, and we appreciate the opportunity to clarify a few points. Regarding the air conditioning: our hotel has never been equipped with air conditioning, and this is not advertised anywhere online. To help ensure guest comfort during warmer months, we have placed a fan in each room. Additionally, the hotel is located within a private, green estate, surrounded by trees and a forest just behind the building. This natural setting generally helps to keep the ambient temperature lower and offers a refreshing atmosphere, especially in the evenings. We understand that the heat may still have been uncomfortable during your stay, and we regret that this impacted your experience. As for the situation on the night of July 18th, please allow us to clarify: Jérémie, our night receptionist, was not asleep. He was in the kitchen located directly behind the reception area, preparing the breakfast buffet for the following morning, a task that is part of his nightly duties. We understand that his absence from the front desk may have caused concern, and we sincerely apologize for the confusion and distress this may have caused. We have since reviewed our procedures to ensure better visibility and responsiveness from our night staff, and we are committed to improving communication and guest support at all hours. Your safety and comfort are our priority, and we hope you might consider giving us another opportunity in the future to provide a more pleasant and reassuring experience. Warm regards, Hotel Management Mohamed Ali REZGUI
Dear Isabelle, Thank you again for sharing your feedback. We’re truly sorry that your experience did not meet your expectations, and we appreciate the opportunity to clarify a few points. Regarding the air conditioning: our hotel has neve… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewQuiet good for rest
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewRoom was larger than we expected. Breakfast was excellent. We needed to extend our stay and the staff were super helpful.
Nothing - it was perfect for us.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewLoved the location. Near a forest. Quiet. Lovely garden for breakfast. Hummingbirds to be spotted!!! Staff was very responsive and helpful.
The room was small and the bathroom sink was not draining well.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewHelpfulness of Fredrick on the front desk.
Nothing
Hello, I'd like to heartly thank you in the name of the whole staff for the excellent note you gave us, and also personaly kindly thank you for your top positiv review!! We're delighted to learn that you've fully enjoyed your stay with us! We do hope to have soon enough again the high pleasure of greeting you once more in our hotel, Kind regards, Frederic - Receptionnist
Hello, I'd like to heartly thank you in the name of the whole staff for the excellent note you gave us, and also personaly kindly thank you for your top positiv review!! We're delighted to learn that you've fully enjoyed your st… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe location of the hotel.
Lack of beer selection at the bar.
Hello, The whole staff joins up with me to kindly thank you for the excellent note you gave us as well as for your high positiv review. We're delighted to learn that you enjoyed staying with us, however we feel sorry that you found our beer selection a bit poor. We do hope to have soon enough again the high pleasure of greeting you once more in our hotel, Best regards, Frederic - Receptionnist
Hello, The whole staff joins up with me to kindly thank you for the excellent note you gave us as well as for your high positiv review. We're delighted to learn that you enjoyed staying with us, however we feel sorry that you found our … Show more
Reviewed: 24 April 2025 · Stayed in March 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified review- Very friendly and accommodating staff, particularly the two staff members on reception when I arrived. - Quiet location. - Good breakfast selection.
- Room could have been cleaner in some locations. - Room was quite basic, low quality but functioned. - Location doesn't have any food options for dinner and hotel is limited in what it offers. However they allowed me to eat UberEats in bar area.
Dear Dan, Thank you very much for your detailed feedback! We are delighted that you appreciated the kindness and hospitality of our staff, as well as the peaceful location and breakfast selection. Your satisfaction is our priority. We also take your comments regarding the room and dining options into account. We are continually working to improve our guests' experience, and your observations help us identify areas for improvement. We look forward to welcoming you again and offering you an even more enjoyable experience! Cordially Team hotel IBIS Jouy en Josas Vélizy
Dear Dan, Thank you very much for your detailed feedback! We are delighted that you appreciated the kindness and hospitality of our staff, as well as the peaceful location and breakfast selection. Your satisfaction is our priority. We also … Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewGreat value and location when enroute near Paris. The hotel is near a quiet park and sport area, although very close to the motorway, its really quiet. Breakfast was buffet style but plenty to choose from, and the staff were all very pleasant and helpful. Would definitely stay again if in area. Great location for visiting Versailles
Evening meal food was pizza/pasta but it was heated up from frozen, so better to go elsewhere if you can for dinner.
Hello, In the name of the whole team I'd like to heartly thank you for the excellent note you gave us, as well as for your high positiv review. We're delighted to learn that you fully enjoyed staying with us. We do howether take good note of your observation concerning our meal offer and do thank you for giving us the opportunity to improve ourselves. We do hope to have soon enough again the pleasure of greeting you in our hotel, Best regards, Frederic - Receptionnist
Hello, In the name of the whole team I'd like to heartly thank you for the excellent note you gave us, as well as for your high positiv review. We're delighted to learn that you fully enjoyed staying with us. We do howether take goo… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in December 2024
Verified reviewReviewed: 2 March 2025 · Stayed in January 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewBreakfast is very expensive
Hello, I'd first like in the name of the whole team to thank you kindly for the good note you gave us, as well as for your review. We're glad to learn that you enjoyed staying with us, howether we feel sorry that you found our breakfast way to expensive. We still hope to have soon enough again the pleasure of greeting you once more, Best regards, Frederic - Receptionnist
Hello, I'd first like in the name of the whole team to thank you kindly for the good note you gave us, as well as for your review. We're glad to learn that you enjoyed staying with us, howether we feel sorry that you found our break… Show more
Reviewed: 10 January 2025 · Stayed in December 2024
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 November 2024 · Stayed in November 2024
Verified reviewLocation and staff
No windows in the room
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewClean and quiet. Staff are very friendly and helpful.
Nothing to be honest.
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewBreakfast was good.
The room was quite dark.
Hello, Many thanks in the name of the whole team for the very good note you gave us and also for your review. We're delighted to learn that you did enjoy your stay with us. Howether we're sorry that you found your room way too dark. We do hope to have soon enough again the high pleasure of welcoming you in our hotel once more, Best Regards, Frederic - Receptionnist
Hello, Many thanks in the name of the whole team for the very good note you gave us and also for your review. We're delighted to learn that you did enjoy your stay with us. Howether we're sorry that you found your room way too dark.… Show more
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewFrédéric and his colleagues were very welcoming and kind, making our stay wonderful! Delicious breakfast, comfortable beds and nice surroundings. The hotel is perfectly located for a visit to Versailles and the charming Saint-Germain-en-Laye, don't forget to visit Château de Vaux-le-Vicomte after Versailles for a real immersion in history!
Hello, The whole team joins up with me to deeply thank you for the perfect note you gave us and also for your top positiv commentary!! We're so delighted to learn that you fully enjoyed your stay with us! It's a huge pride for us and also motivates us to try to do even better! We do hope to have soon enough again the high pleasure of being able to greet you once more, Kind regards, Frederic - Receptionnist
Hello, The whole team joins up with me to deeply thank you for the perfect note you gave us and also for your top positiv commentary!! We're so delighted to learn that you fully enjoyed your stay with us! It's a huge pride for us an… Show more
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified reviewComfortable bed and good breakfastnothin
Hello, The whole team joins up with me to heartly thank you for the excellent note you gave us and also for your top positiv commentary! We're delighted to learn that you fully enjoyed your stay with us! We do hope to have soon enough again the high pleasure of greeting you once more in our hotel, Best regards, Frederic - Receptionnist
Hello, The whole team joins up with me to heartly thank you for the excellent note you gave us and also for your top positiv commentary! We're delighted to learn that you fully enjoyed your stay with us! We do hope to have soon enough a… Show more