Reviews of ibis Lyon Carre De Soie 3 stars
20 Avenue Des Canuts, 69120 Vaulx-en-Velin, France
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat hotel, close enough to LDLC Arena
Dear, We very much appreciate your warm comments regarding your stay. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blandine - Receptionnist
Dear, We very much appreciate your warm comments regarding your stay. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously imp… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewSituation , comfort de la chambre spacieuse , calme , gentillesse du personnel ...
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewPerfect location to access airport and transport into town. Secure parking. Very surprised about quality of the room and breakfast for the price. Staff so helpful.
Dear, We very much appreciate your comments regarding your stay ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blandine - Réceptionnist
Dear, We very much appreciate your comments regarding your stay ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect for us due to a close by event. The breakfast is very good.
I would rather rate it as 2 star hotel and believe there are better value for money 3 star options. The clogged shower was fixed immediately but there are stains in curtains and walls so maintenance is urgently needed. The supposedly ecological options are only partial and for savings reasons, not by conviction, e.g. water temperature and pressure are extremely high.
Dear David, Thank you for taking the time to share your experience. We are delighted that the location of our establishment and the quality of the breakfast met your expectations. Regarding your comments, we would like to point out that our hotel complies with ibis brand standards, both in terms of rooms and breakfast. We regularly review the condition of our equipment and furniture, and take all feedback into account in order to improve our services. The quick repair of the shower is one example of this, and we thank you for bringing it to our attention. With regard to our environmental approach, we are well aware that this is a gradual process. We are gradually implementing concrete measures to reduce our environmental impact while ensuring the comfort of our guests. This type of transition requires time and constant adjustments. We hope to have the pleasure of welcoming you back and remain at your disposal for any further information. Kind regards, Blandine - Receptionnist
Dear David, Thank you for taking the time to share your experience. We are delighted that the location of our establishment and the quality of the breakfast met your expectations. Regarding your comments, we would like to point out that … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation
It was super dirty Breakfast was very basic noting special
Dear, I am sorry to hear that your stay did not meet your expectations. If you found the room to be dirty, please do not hesitate to let us know so that we can assess the issue. However, I feel that your comment does not reflect the image of our team or the efforts we make on a daily basis, whether in terms of hospitality, housekeeping or service. Regarding breakfast, please note that this is standard at Ibis hotels and we have no control over the variety of products offered. Please accept our best regards, Kind regards, Blandine - Receptionist
Dear, I am sorry to hear that your stay did not meet your expectations. If you found the room to be dirty, please do not hesitate to let us know so that we can assess the issue. However, I feel that your comment does not reflect the i… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe staff was very friendly
Everything was good
Dear, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Blandine - Receptionnist
Reviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewClean and well located hotel, friendly staff and very comfortable
Dear Marc, We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Sous-directrice
Dear Marc, We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve … Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewClean room, decent breakfast and helpful staff. They are able to assist with all aspects of your stay, and there is paid parking which is secure.
The hotel connected to a residential area which is very loud during the day with kids. Not the hotels fault.
Dear Guest, Thank you very much for your feedback. We’re glad to hear that you appreciated the cleanliness of the room, the breakfast, and our helpful staff. We understand that the noise from the nearby residential area can be noticeable during the day, and we appreciate your understanding that this is beyond our control. We hope to welcome you back for a quieter and equally pleasant stay in the future. Sincerely, Mathilde, 1ère de réception
Dear Guest, Thank you very much for your feedback. We’re glad to hear that you appreciated the cleanliness of the room, the breakfast, and our helpful staff. We understand that the noise from the nearby residential area can be noticeable … Show more
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewNice location, close to metro station. Within 15min walk could reach big Carreful supermarket. Very friendly staff. The room was simple, but was clean and good enough with this price.
Dear, We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerly, Mathilde, Front desk manager
Dear, We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe room was clean and big enough.
The HVAC is noisy on night time.
Dear Fota, We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Executive assistant
Dear Fota, We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve … Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewKeep vegiterian options available for breakfast