Reviews of ibis Lyon Est Meyzieu 3 stars

Quiet secure clean car parking everything one needs

A little difficult to licate

Free parking, nice breakfast.

Our family trip was meant to be relaxing, but our hotel stay was anything but. We had to move a total of three times just to get a connecting room with a working door. While David at reception was excellent in helping us, the repeated moves were a frustrating start to our stay. ​The problems continued with the room's cleanliness. We found lots of cobwebs in the corners of the room, which suggests the cleaning staff only cleans the main areas and not the corners. We had to specifically ask for the room to be properly cleaned. ​To make matters worse, our peace was consistently broken by a manager who wore high heels that made a loud, grating noise on the tiled floor. When we approached the hotel staff about these issues, they showed no consideration. It was a very disappointing experience.

Free parking, large variety of continental breakfast.

Our family trip was meant to be relaxing, but our hotel stay was anything but. We had to move a total of three times just to get a connecting room with a working door. While David at reception was excellent in helping us, the repeated moves were a frustrating start to our stay. ​The problems continued with the room's cleanliness. We found lots of cobwebs in the corners of the room, which suggests the cleaning staff only cleans the main areas and not the corners. We had to specifically ask for the room to be properly cleaned. ​To make matters worse, our peace was consistently broken by a manager who wore high heels that made a loud, grating noise on the tiled floor. When we approached the hotel staff about these issues, they showed no consideration. It was a very disappointing experience.

Clean friendly and very helpful staff-filled our water bottles and flask for our onward journey

No tea making facilities in room Breakfast expensive Bar pricey

Clean with very comfortable beds. The terrace by the restaurant was a wonderful surprise and very pleasant. The room was larger than expected, as was the shower. A great place for a one-night stay.

Finding the hotel entrance was a bit challenging as it is in a new industrial area, and proper signage isn't yet up. You can also hear the people in the room above you if they scrape their chairs on the floor.

Clean room, very quiet. Nice lounge area including outside area in hotel.

Not bad room size, good space of room use with shower, sink and toilet equally the bed was comfortable.

The hotel Ibis confusingly named Ibis Lyon even though it is situated in Meyzieu which is on the outskirts of Lyon, was very disappointing . The staff was nice in the beginning, speaking English and seemingly helpful. The ceiling outside our room was leaking and the air conditioning didn’t work. The large bed was comfortable although the pillows made an uncomfortable nights sleep resulting to neck stiffness in the morning. The pillow was so soft it was like a light feathered duvet. On the second day the card/key didn’t work. I notified the staff and they gave me a new card. That one didn’t work. I knocked on the door and my wife let me in. The day after I told them the key still wasn’t working, they assured me this time the key would work. It didn’t. I went back down and they followed me to open the door with their master key. They now realized the battery in the door needed replacement and said they couldn’t do anything but a technician would replace it first thing in the morning, then checked and said they would get tools and try to replace it. They didn’t come back. In the morning we spoke to the staff member that had taken over and she said she couldn’t do anything except give us a new room. We asked if they could do anything to make up for the inconvenience. They said the only thing they could offer was free breakfast. The breakfast wasn’t good, even though Lyon is considered the world capital of gastronomy. We asked if we would be able to come back and sit in the lobby on the day our flight leaves. The said no problem, but when we came back the new staff member was cleaning and said we can’t stay. On leaving the hotel there was a cockroach on the lobby floor he just cleaned. It’s was not a good experience or stay overall!

Breakfast plentiful snd fresh

Directions and parking

The room is spacious enough for 2 people. The water pressure in the bathroom is very good and you have the basic things provided for hygiene. The WiFi is good as well. Short walk to public transport.

The pillows were too soft for my taste. The breakfast is basic but qualitative, even though they should add bigger plates. They give you tiny plates to make sure you dont overfill yours, but obviously you can get more plates at once. A bit too far from city center.

Location is perfect and parking inclusive

The airco was way to hot and we couldn’t adjust it

Clean, comfortable, open after midnight for late arrival

It is not easy to find the entrance that is in a one-way street behind automatic gates

Really big comfortable room

Would appreciate a kettle in the room. Was a little bit difficult to find our way into the car park.

Good location and easy to check in and out. Comfortable rooms.

On our second stay we noticed that the floor in our room was quite dirty and cannot have been mopped for some time as our socks turned black! I don’t think staff have cleaned under the bed in weeks. I feel breakfast was generally good but some items were overly processed foods (the sausages and scrambled eggs).