Reviews of ibis Mulhouse Ile Napoleon 3 stars
Rue des Cevennes, 68390 Sausheim, France
Loading
Guests also reviewed these properties:
Dongguan, China
Avoca, Ireland
Knebel, Denmark
Belle Vernon, United States
Kazan, Russia
Argelès-sur-Mer, France
Eger, Hungary
Cesme, Turkey
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewWe arrived and had to pay, but had paid online already. They made us pay a second time. Eventually the guy saw his mistake, and told us he would make sure we would get our money back. One month later, and still haven’t received my refund!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEasy parking, good shower, good breakfast
Unfriendly and unhelpful receptionist, surroundings could be better, thought there would be food in the evening
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewSupercharging Easy access for people with mobility issues Comfortable bed/pillow/soft bedlinnen Friendly staff
Buffet breakfast expensive
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood stopover on the way through/ from Holiday destination in the Alps.
Nothing
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewGood location
Not informed at all in advance by booking com of the local taxes so had to just pay it was not much but could have just been made up !
Hello, Thank you for your feedback and your positive note on our location. We apologize for any inconvenience caused by the local tax information not being communicated in advance. We understand this can be frustrating and will work with our partners to improve this. We hope to welcome you again soon for an even better experience. Best regards Fabien Autié General Manager ibis Ile Napoléon
Hello, Thank you for your feedback and your positive note on our location. We apologize for any inconvenience caused by the local tax information not being communicated in advance. We understand this can be frustrating and will work with o… Show more
Reviewed: 18 January 2025 · Stayed in December 2024
Verified reviewGood location
Nothing
Dear Guest, Thank you for your feedback. We’re pleased to hear you appreciated our good location. We hope to welcome you again soon. Kind regards Fabien Autié Director, Ibis Mulhouse Île Napoléon
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewVery nice staff and great location for travellers by car
There is no boiler for tea / coffee in the room
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 6 November 2024 · Stayed in October 2024
Verified reviewBreakfast were old, cleanliness could be better
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewIt's a very convenient stay for us when traveling, because the hotel is close to the highway. The location is rather industrial with many hotels but also a little mall 2min by car with a big Carrefour etc. Several restaurants and fast food shops are also available. The staff is always friendly, speak English, and the facilities clean. Pets are allowed, which is an extra plus for us. Parking spots available and for free.
Reviewed: 19 October 2024 · Stayed in September 2024
Verified reviewRestaurant was closed due to large private bookings despite restaurant being available on website
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewthe room was adequate for my needs, its was very clean
nothing
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewReviewed: 24 June 2024 · Stayed in June 2024
Verified reviewClean room, good breakfast, convenient location for overnight stop, midway when traveling from UK to Italy
It was only one bath towel in the bathroom though we were couple..
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewWas quite and easy to reach.
Was not very clean.
Reviewed: 7 June 2024 · Stayed in June 2024
Verified reviewbed very comfy, but the room was very stuffy & a bit smelly . Couldn’t sleep with the air con on or the window open as both was too noisy
smell of the room
Reviewed: 2 June 2024 · Stayed in April 2024
Verified reviewReviewed: 5 May 2024 · Stayed in May 2024
Verified reviewReviewed: 22 April 2024 · Stayed in April 2024
Verified reviewNot far from the motorway, easy to find
It looked that the place is very popular with truck drivers for overnight stop, it was too noisy at the late hours, loud voices, found it bit difficult to get a good night sleep especially when tired after long hours drive. Room & bed very basic and tired. Couldn’t find a socket to charge my phone, none found near the bed table where they meant to be. Only found it next morning hidden behind the window curtain..
Reviewed: 20 April 2024 · Stayed in April 2024
Verified reviewClean n comfortable
Reviewed: 8 April 2024 · Stayed in April 2024
Verified reviewComfy bed, great position and rich and tasty breakfast!
Reviewed: 7 April 2024 · Stayed in April 2024
Verified reviewFree parking, clean room
Extremely noisy area. Also loud talking until late in the night and early in the morning directly under our room. But the most disturbing thing: damp room with mold on the ceiling and a ugly smell