Reviews of ibis Nanterre La Défense 3 stars
36-38 Avenue Des Champs Pierreux, 92000 Nanterre, France
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Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewGreat breakfast, really cheerful staff
Reviewed: 16 May 2025 · Stayed in March 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewLocation, room and staff.
Breakfast options limited.
Reviewed: 4 April 2025 · Stayed in February 2025
Verified reviewIt is ok for a business trip
Dear Sir Millon, Thank you for your kind feedback. We are pleased to hear that our hotel met your expectations for your business trip. We strive to provide a comfortable and convenient experience for all our guests. Sincerely, Edward Ibis Nanterre la Défense
Dear Sir Millon, Thank you for your kind feedback. We are pleased to hear that our hotel met your expectations for your business trip. We strive to provide a comfortable and convenient experience for all our guests. Sincerely, Edward Ibi… Show more
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewI choose the hotel because of the proximity to my working place. Nevertheless, the hotel is close to the bus station to La Defénse (shopping center, café & bars, RER and metro station to Paris), or it takes 20 minutes by taxi to Arc de Triomphe. Good simple breakfast, possible to have a snack in the afternoon or a dinner in the hotel restaurant/lobby. Good for business trip or budget travelling to Paris, Ibis standard.
The hotel is in a business area in a suburb of Paris, you need to count with some time to get to the city.
Dear Zuzana, Thank you for your positive feedback regarding your recent stay at ibis Nanterre La Défense. We are pleased to hear that our location suited your needs and that you found it convenient for your work commitments, as well as for exploring the nearby attractions. Our breakfast and dining options are designed to cater to our guests\' preferences, and it\'s wonderful to know you enjoyed them. We appreciate your understanding of the travel time required to reach central Paris, as we strive to provide a comfortable stay in a bustling business area. Your insights are invaluable, and we hope to welcome you back on your next visit. Warm regards, Edward Assitant director Ibis Nanterre la Défense
Dear Zuzana, Thank you for your positive feedback regarding your recent stay at ibis Nanterre La Défense. We are pleased to hear that our location suited your needs and that you found it convenient for your work commitments, as well as for… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThe location is ideal when attending a concert at the La Défense Arena. It’s adequate enough for a short stay.
The single beds were way too small for a person to comfortably lie in, in fear of falling off during the night. It could also have been a bit cleaner and looked after. There were bottles standing outside in the corridors for the three days that we were staying there without being picked up and thrown away. And the toilette paper holder nearly fell off.
Dear Dana Thank you for your message. We have forwarded the information to our teams. We apologize for any inconvenience. Regarding our single beds, they are standard sizes, we unfortunately do not have the choice of bed dimensions for single beds (twin rooms, with 2 bed 1 person). We wish you a pleasant day, cordially Edward ibis Nanterre la Défense
Dear Dana Thank you for your message. We have forwarded the information to our teams. We apologize for any inconvenience. Regarding our single beds, they are standard sizes, we unfortunately do not have the choice of bed dimensions for sing… Show more
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in December 2024
Verified reviewGood location if you want to sleep and go to the La Defenese Arena. Nice bed and shower. Clean room.
I regularly book a hotel stay at Ibis in other countries, and stayed at this specific hotel for three nights because I generally have good experiences with staying at Ibis. This time it was disappointing. Good location if you want to go to the La Defenese Arena and have your eyes closed for the rest of the stay. To me it has a hostel feel for the price of a stay at a standard Ibis hotel. I did not feel welcome or treated as their guest. Found the staff at the reception friendly, in stark contrast to the staff in the dining area. Overall not very helpfull. The breakfast was absolutley fine one morning, the next morning there was no bread. Chaos overall. When I - and other guests - friendly asked a question about the lack of bread, a couple of slices of white bread were put down. Issue resolved, according to the wildly gesticulating, grumpy employee. Service, also at the table, was barely approachable. My dinner was served lukewarm and slammed sloppy onto my plate. Not a good quality vs the price you have to pay. The 3rd morning I didn't even bother with breakfast. I do my best to speak French as they do not speak Dutch. That's fine, but apparently they find listening to and speaking English very annoying here. Very unfortunate and not up to Ibis its standard quality. I do not recommend this hotel.
Dear Suzanne, Thank you for sharing your feedback regarding your recent stay with us. We are happy to learn that you appreciated the location and appreciated the comfort of your room; however, we are sincerely sorry that your experience did not meet the high restaurant standards that we strive to meet at ibis Nanterre La Défense. We regret to hear about the service issues you encountered during your dining experiences. Guest satisfaction is paramount and we will ensure that your feedback on breakfast offerings and staff attention is taken into account with our team to improve the quality of our service. Additionally, we appreciate your efforts to communicate in French, and we appreciate your feedback regarding our team's responsiveness to English-speaking guests. Our goal is to make every guest feel welcome and valued. We We hope you will reconsider your decision and give us another opportunity to provide you with the exceptional experience you expect from ibis. However, we are happy to read that the welcome at reception was pleasant. We hope to see you again soon, we will ensure that your next stay goes for the best Sincerely, Edward Responsable hébergement Ibis Nanterre la Défense
Dear Suzanne, Thank you for sharing your feedback regarding your recent stay with us. We are happy to learn that you appreciated the location and appreciated the comfort of your room; however, we are sincerely sorry that your experience di… Show more
Reviewed: 14 January 2025 · Stayed in November 2024
Verified reviewReviewed: 10 December 2024 · Stayed in December 2024
Verified reviewnice staff food at lunchtime
wanted a drink but bar closed at 10.30
Dear Grace, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our pleasant atmosphere and the service provided by our staff. The restaurant/bar closing at 10 PM, it is right. We wish you a happy end of . Sincerely, Edward Ibis Nanterre la Défense
Dear Grace, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our pleasant atmosphere and the service provided by our staff. The restaurant/bar closing at 10 PM, it is right. We wish yo… Show more
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewThe restaurant was fine.
The bedroom had a large support column right next to the bed. Made access difficult.
Dear Chris, Thank you for your feedback. We appreciate your understanding regarding the bedroom layout and will take your comments into consideration for future improvements. We are glad to hear you enjoyed the restaurant and look forward to welcoming you back. Best regards, Edward Ibis Nanterre la Défense
Dear Chris, Thank you for your feedback. We appreciate your understanding regarding the bedroom layout and will take your comments into consideration for future improvements. We are glad to hear you enjoyed the restaurant and look forward … Show more
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewBreakfast was excellent
Could do with the bar being open on a weekend and probably a vending machine . When the bar is closed ( at night time )
Dear Kellie, Thank you for your kind feedback regarding our staff and the comfort of your room. We appreciate your suggestions about the bar and vending machine, as guest preferences are important to us. We hope to welcome you back soon. Edward Ibis Nanterre la Défense
Dear Kellie, Thank you for your kind feedback regarding our staff and the comfort of your room. We appreciate your suggestions about the bar and vending machine, as guest preferences are important to us. We hope to welcome you back soon. … Show more
Reviewed: 2 November 2024 · Stayed in August 2024
Verified reviewReviewed: 24 September 2024 · Stayed in September 2024
Verified reviewReviewed: 23 September 2024 · Stayed in September 2024
Verified reviewReviewed: 8 September 2024 · Stayed in September 2024
Verified reviewQuiet, comfortable and clean. Staff are particularly kind and helpful and very happily spoke English
Dear Helen, We are delighted to hear that you had a comfortable and pleasant stay with us. Our team at Ibis Nanterre la Défense aims to provide a friendly and helpful service to all our guests. Thank you for your kind words. Best regards, Edward Responsable hébergement Ibis Nanterre la Défense
Dear Helen, We are delighted to hear that you had a comfortable and pleasant stay with us. Our team at Ibis Nanterre la Défense aims to provide a friendly and helpful service to all our guests. Thank you for your kind words. Best regards… Show more
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewEveything
Nothing
Dear Andrew, thank you for your kind words about our amazing staff and fabulous breakfast. We are delighted to hear that you had an excellent stay with us. Your feedback is truly appreciated. Best regards, Edward Ibis Nanterre la Défense
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewIt was very clean and comfy!
The breakfast is insanely expensive. 30 euros for a canteen like breakfast is not OK.
Dear Jana, Thank you for your positive review. We are glad to hear that you found our hotel clean and comfortable. Regarding the breakfast price, we appreciate your feedback and will take it into consideration. Just a little precision about it, the price is 13.90 euros / day / person. We wish you a nice day Best regards Edward Responsable hébergement & commercial Ibis Nanterre la Défense
Dear Jana, Thank you for your positive review. We are glad to hear that you found our hotel clean and comfortable. Regarding the breakfast price, we appreciate your feedback and will take it into consideration. Just a little precision abou… Show more
Reviewed: 9 August 2024 · Stayed in August 2024
Verified reviewIt was clean & the bed was comfortable.the staff were absolutely lovely & the tea selection was excellent!
The location was a little far from public transport.
Dear Madame Fiona, thank you for highlighting our clean rooms, comfortable beds, and excellent staff. We appreciate your feedback on the location and will consider ways to improve accessibility. We hope to welcome you back soon. Sincerely, Edward Responsable hébergement & commercial Ibis Nanterre La Défense
Dear Madame Fiona, thank you for highlighting our clean rooms, comfortable beds, and excellent staff. We appreciate your feedback on the location and will consider ways to improve accessibility. We hope to welcome you back soon. Sincere… Show more
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewNeeded a little fridge
Reviewed: 3 August 2024 · Stayed in July 2024
Verified reviewReviewed: 2 August 2024 · Stayed in August 2024
Verified reviewRoom was nice. Comfy beds
Aircon wasnt always working
Dear Andrea, thank you for sharing your feedback. We're glad you found our room nice and the beds comfy. We apologize for the issue with the air conditioning and will address it promptly. Looking forward to welcoming you back soon. Edward Responsable hébergement Ibis Nanterre la Défense
Dear Andrea, thank you for sharing your feedback. We're glad you found our room nice and the beds comfy. We apologize for the issue with the air conditioning and will address it promptly. Looking forward to welcoming you back soon. Edward … Show more