Reviews of B&B HOTEL Rouen Centre Rive Droite 3 stars
56 Quai Gaston Boulet, 76000 Rouen, France
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location is great for the city centre, breakfast is good, with plenty of choice. The rooms are clean and comfortable and the shower is lovely and hot.
No dairy free options at breakfast.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewParking and breakfast
The lift was broken and we had small children and had to climb over 5 flights of stairs
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewdelicious breakfast good location!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewConveniently located with easy access from the main routes and walking distance to the old town. Rooms are quite small and basic, but perfectly clean and comfortable. The staff were very friendly. And there is secure onsite parking and ultra fast EV charger 150m up the road. Very good value for money
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNice staff, good location, clean rooms.
Nothing.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pauline
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBreakfast was very good.
Small dark room, no kettle or coffee maker.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pauline
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat location and parking, friendly staff
Fan in bathroom didn't work Room smelt of smoking or could have been the paint, wasn't a pleasant smell
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pauline
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewParking was easily accessible. Room a bit small and breakfast limited . Reception staff extremely friendly.
The place needs updating but still very good value for money
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pauline
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery helpful and obliging staff, they carried the bags to the 5th floor as the lift was broken, they discounted the parking because of the fault with the lift.
The lift was broken and we were put on the 5th floor
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pauline
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNice staff Location
Overpriced for the quality of the place Cleanness was ok but the room was quite warm and humid Breakfast was quite cheap
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pauline
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewCentral Good parking Sorted out problem with non functioning lift by offering free parking
Not much!
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pauline
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewI don’t know
The lift was broken my 80y old dad had to sleep at the 5th floor. The smell in the rooms !!!
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pauline
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation ideal for walking around Rouen
Lift not operating again!!!
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pauline
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewConvenient for the centre and good parking as I have a van
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pauline
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIf you are traveling by car, they have good parking.
The Elevator was broken for 2 days. But I think it was only a one time thing.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pauline
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe staff couldn't have been more helpful, giving us advice on where to go and the best route to get into town, which is only a 15mn walk away. The room was good value for money.
The decor is not glamorous, but perfectly fine for a short stay!
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pauline
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewClean and good location making it easily walkable to old town.
Elevators were broken but they compensated us with free parking which was appreciated.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pauline
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewElevator not working
Hello, We apologise for the lift breakdown. However, our teams are doing their utmost to assist our guests (carrying luggage, etc.). We are well aware of the inconvenience caused by this issue. It is unfortunate that this breakdown has marred your stay and that our welcome and the hotel itself have not enhanced your experience at our hotel. We look forward to welcoming you back again. Kind regards, Pauline
Hello, We apologise for the lift breakdown. However, our teams are doing their utmost to assist our guests (carrying luggage, etc.). We are well aware of the inconvenience caused by this issue. It is unfortunate that this breakdown has ma… Show more