Reviews of B&B HOTEL Rouen Centre Rive Gauche 3 stars
44 rue Amiral Cécille, 76100 Rouen, France
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Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewGreat staff great parking for MC's
Decor mmmm subjective not for me too dark
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewVery comfortable bed. Clean room. Good shower. Secure parking underneath hotel. Air conditioning was great in hot weather. 20 min walk to the old town area.
Lift was broken. The smell in the staircase from the garage to the reception was disgusting.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff not friendly, not helpful
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewTook ages to get checked in because Booking.com had not transferred all the money I had paid you. Rooms very tired and small
Dear Sir, Madam, Thank you for taking the time to share your opinion. Alerted by your remarks, we brought in a pest control company to inspect the room you occupied, as well as the adjoining rooms. The expertise revealed the presence of bedbugs and the rooms were therefore treated. This company has explained that the presence of these insects is in no way related to a lack of hygiene or cleanliness on the hotel and that there is no preventive treatment to combat this scourge. We apologize for the inconvenience, and we will apply our "Remboursé et Invité" Guarantee. We thank you for alerting us and hope to welcome you again in better conditions. Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Dear Sir, Madam, Thank you for taking the time to share your opinion. Alerted by your remarks, we brought in a pest control company to inspect the room you occupied, as well as the adjoining rooms. The expertise revealed the presence of bed… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewThe emplacement
Didn't have temperature control in the room (broken dials)
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewFree parking, near the centre.
Nobody ever cleaned. They just made the bed.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBooked two rooms, both of them had hairs around and on the toilet. The receptionist gave me a code for a room that had people inside 🤯
Dear Sir, Madam, Thank you for taking the time to share your opinion. Alerted by your remarks, we brought in a pest control company to inspect the room you occupied, as well as the adjoining rooms. The expertise revealed the presence of bedbugs and the rooms were therefore treated. This company has explained that the presence of these insects is in no way related to a lack of hygiene or cleanliness on the hotel and that there is no preventive treatment to combat this scourge. We apologize for the inconvenience, and we will apply our "Remboursé et Invité" Guarantee. We thank you for alerting us and hope to welcome you again in better conditions. Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Dear Sir, Madam, Thank you for taking the time to share your opinion. Alerted by your remarks, we brought in a pest control company to inspect the room you occupied, as well as the adjoining rooms. The expertise revealed the presence of bed… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewStaff helpful
The bedroom was not cleaned. Bed not made, towels wet. We moved rooms but meant we were away from elderly parents room .
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewA bit cramped. No kettle provided
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThe room was clean and the beds were really comfy. The bathroom was also very good and the place was close to the town for food and drinks. The breakfast was also pretty good
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewDidn’t like the plastic cover o. The mattrass
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewOpposite the tram station. Lovely breakfast, good value for money
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReception staff were friendly
The bed was filthy and had not been changed it had fluff and a used elastoplast. Staff wanted to move us but we had unpacked and were given clean sheets. We changed the bed ourselves. The toiletries were empty and the lock / handle on the window was broken I asked for a refund and was refused.
Dear Sir, Madam, Thank you for taking the time to share your opinion. Alerted by your remarks, we brought in a pest control company to inspect the room you occupied, as well as the adjoining rooms. The expertise revealed the presence of bedbugs and the rooms were therefore treated. This company has explained that the presence of these insects is in no way related to a lack of hygiene or cleanliness on the hotel and that there is no preventive treatment to combat this scourge. We apologize for the inconvenience, and we will apply our "Remboursé et Invité" Guarantee. We thank you for alerting us and hope to welcome you again in better conditions. Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Dear Sir, Madam, Thank you for taking the time to share your opinion. Alerted by your remarks, we brought in a pest control company to inspect the room you occupied, as well as the adjoining rooms. The expertise revealed the presence of bed… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe staff were very helpful and friendly, rooms were very comfy and breakfast had plenty of variety to cater everyone's likes. We were close to the town centre and also had shops close by.
It would be great to add a kettle in the room but that would just be a bonus. Can't fault anything else.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation is good
Breakfast was very limited
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewFriendly staff, secure parking
Location out of the city centre.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cordialement, La Réception B&B Hôtel Rouen Rive Gauche
Reviewed: 29 July 2025 · Stayed in July 2025
Verified review