Reviews of ibis Rouen Centre Champ de Mars 3 stars
12 Avenue Aristide Briand, 76000 Rouen, France
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRooms were spotlessly clean and quite spacious. Nice shower! Location was great - just a few minutes walk from the Cathedral and old square.
Parking spaces are small and can be tricky to navigate the narrow passages to get out.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe decor was excellent and everything was really clean. The positioning was great not too far to walk to the city centre. The breakfast was excellent.
The parking seems very expensive given that you don’t have a huge amount of choice. The staff we excellent except for one barman who very rude and really couldn’t be bothered with us we seemed to be an inconvenience to him. The air conditioning was barely working which made the room very stuffy and we couldn’t open the window because of the traffic noise. We were only given one towel which may have been a mistake.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEasy to get to the hotel off the main road. OK to stop at for a night. Was clean and tidy if a little dated.
Car park is not great for supercars. It's really tight on the ramps and you'll spin up the rear wheels on the curved parts of the ramp. Additionally, there is a small step down to the pavement when exiting the car park. You can't see it and in a low car it could cause damage.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewHotel was easy to find and an easy 15 minutes into central Rouen
Parking is available but very small spaces. Definitely not for the faint hearted
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReception staff were very friendly and helpful. Our dining experience was very good and the service was great.
Dear Guest, Thank you for the amazing review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewbasic but ok for stopover.
Could do with tea making facilities in room.
Dear Guest, Thank you for taking the time to share your feedback. We can give you on simple request a kettle in your room. This in not a standard of Ibis brand. We hope to welcome you back to our hotel very soon! Sincerely,
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGood value. Central IBIS is good for that
Small European bathroom
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewCheck in was very efficient. Friendly staff. Great breakfast. The underground car parking was OK although it's easy to miss the entrance and is very tight for larger cars. Allowing our dog to stay was much appreciated.
The lift wasn't working on our check out day. Not too bad for us because we were not on an upper floor but would have been a pain if our room was on one of the higher floors.
Dear Guest, Thank you for the great review of our hotel. We are sorry for the inconvenience due to the lift . We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewStaff were very friendly and helpful. Breakfast was delicious with lots of variety. Just 10 min walk from beautiful town centre.
Rooms were basic
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and especially our breakfast and the location of the hotel close to the city center. We hope to see you again very soon. Sincerely,
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEasy walk into historical town. Lovely breakfast
Air conditioner didn’t work so room was stuffy
Dear guest, Thank you for the review you left about our hotel.We are delighted that you enjoyed your stay, particularly our breakfast and the hotel’s location near the city center. We regret the malfunctioning air conditioning and will check on that. We hope to welcome you again very soon. Sincerely,
Dear guest, Thank you for the review you left about our hotel.We are delighted that you enjoyed your stay, particularly our breakfast and the hotel’s location near the city center. We regret the malfunctioning air conditioning and will chec… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location was great. Staff very nice. Clean and comfortable.
Lack of tea making facilities in the room. Very expensive for 2 x teas, and inconvenient if you just wanted a rest in your room with a cup of tea. This is standard in the UK Breakfast was good but the hot option disappointing. Very fatty bacon, and only scrambled egg. The addition of boiled eggs would be nice. Not everyone wants cheese and cold meat for breakfast. Breads were great.
Dear Guest, Thank you for taking the time to share your feedback. We regret that you did not enjoy our sweet-salty breakfast which offers a wide choice of food, and is also organic and local. We can provide a kettle in your room upon request. Having a kettle in the room is not a standard of the Ibis brand. We hope to welcome you back to our hotel very soon. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. We regret that you did not enjoy our sweet-salty breakfast which offers a wide choice of food, and is also organic and local. We can provide a kettle in your room upon reque… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in May 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewI liked the fact that we had air conditioning The bed was cozy and the room was nice The staff was the most polite staff I ever met in my entire life Everyone was so helpful and so kind that I was very at ease
the bathroom is very little and it seems made of plastic but a part from that everything is perfectly fine
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewEasy to find, nice and clean exactly what I expected
All good
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewTypical Ibis. Nothing to hate nothing to love. Reasonably situated, if you don’t mind walking to the sights and restaurants. Plenty of public transport but we chose to walk.
Not a complaint but an observation, a warning I guess. Car park facilities good and secure but the exit has a wicked kerb. Exit very carefully, we bottomed out as we exited.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified revieweverything was great! the staff is very responsive and very friendly
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewParking and location
The confusion to where Ibis begins and the Mercure hotel ends??
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewOne receptionist was not very helpful
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation, no fuss, good parking and convenient
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewWe were given a very friendly greeting by the receptionist. Location is great for walking and parking.
Breakfast is poor value for money. Cooked options were horrible. A very rude receptionist on the way out when I asked about paying for the parking- she was very sarcastic and unhelpful. The parking is underground but narrow for large cars and quite tricky to park but you pay at the point where you leave the carpark.