Reviews of ibis Thalassa Hyeres Plage 3 stars
Allée de la Mer - La Capte, 83400 Hyères, France
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewPerfect location, available EV charching, on beach, enough parking space
Very old hotel, pool is very old, evwn my 4 years old doughter suprises why so many old stufd and mess around hotel :-(
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewVery nice structure in a very good position on the sea front with direct access to the beach and conveniente for public trasport. Staff was polite and friendly and the facilities were good. everything was clean and well maintained. Nice touch - there was filtered water avalilable everywhere for free and recyclable cups were provided.
The room for 3 people was a bit small considering the price of the hotel; for some unfathomable reason, neither the shower cabinet nor the shower room have a door - they are divide from the bedroom only by a curtain...you always risk flooding the bedroom if you are not careful. Not a clever design altough manageble.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThere was a bird's nest at the door of my room. When I went to enter in the room, my son was attacked by the mother birds. I went to the reception and asked if they could help me, but they said there was nothing they could do and that I would have to stay in the room even though I was at risk of being attacked. Because my son was afraid of staying at the hotel, I moved to another hotel. I expect a refund of at least 3 nights previously paid.
Dear Sir, We thank you for taking the time to write to us following your stay at the ibis Hyères Plage Thalassa Hotel. We regret that the service and amenities did not meet your expectations, and we ask you to accept our sincere apologies. Regarding the nests in our outdoor walkways, we confirm that we are not permitted to touch them, as they are protected by the environmental standards we adhere to. We hope to welcome you back to Thalassa Hyères. Best regards, The Manager
Dear Sir, We thank you for taking the time to write to us following your stay at the ibis Hyères Plage Thalassa Hotel. We regret that the service and amenities did not meet your expectations, and we ask you to accept our sincere apologies. … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewLocation right on a sandy beach where you can wade for about 100m at chest height in the calm water.
People ‘reserving’ sun loungers with their towels in the morning and then only showing up in the late afternoon. Also not enough sun umbrellas (parasols).
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewLocation
Old hotel
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe beach was nice! Water was clean! They lock the beach gate at 7pm which is early!
The staff was not very nice at all! No one really spoke English too well! Not caring at all!
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewProximity to the beach.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewvery good hospitality, good breakfast
It wasn't clean. the room and the stairs were not cleaned.
Dear Madam, Thank you for taking the time to tell us about your experience at the ibis Hyères Plage Thalassa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Direction
Dear Madam, Thank you for taking the time to tell us about your experience at the ibis Hyères Plage Thalassa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we s… Show more
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified reviewBreakfeast is ok.. A bit light on the salty side. Room are pretty big and nice. Free parking and localisation close to islands
incredible but the room was cold in the night (and end november, it means something). No mini bar Hotel a bit souless. Overall, even low season, it was too pricy for the services
Dear Sir, We've just received your comments and are sorry to read that some of our services didn't live up to your expectations. Looking forward to welcoming you again in Thalassa Hyères, Please accept our warmest greetings. The Management
Reviewed: 15 November 2024 · Stayed in October 2024
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewThe room was great, very quiet with a nice little balcony and pretty view. The pool is very nice as well. The beach is right out the front gate and is gorgeous. We really enjoyed the breakfast as well.
The workout room was very hot and some of the equipment needs to be serviced or perhaps replaced.
Dear Sir, We've received your comments and have forwarded them to all our teams. The comments we receive, whether they are good or bad, are always a source of improvement of our commitments and services due to our customers. Looking forward to welcoming you again in Thalassa Hyères, Best regards, The Management
Dear Sir, We've received your comments and have forwarded them to all our teams. The comments we receive, whether they are good or bad, are always a source of improvement of our commitments and services due to our customers. Looking forwar… Show more
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified reviewLocation
Reviewed: 7 September 2024 · Stayed in August 2024
Verified reviewReviewed: 5 September 2024 · Stayed in September 2024
Verified reviewThe hotel is offering Ibis standard indoor, but us hard to work with what you have on hand. Good breakfast with a lot of choices, also beach is close.
Room is very small, no closet for your luggage, no shelves, shower separated by a curtain in the room. Bed was small for two normal sized people, luckily the A/C was working.
Dear Sir, We have received your comments and have forwarded them to all our teams. The comments we receive, whether they are good or bad, are always a source of improvement of our commitments and services due to our customers. Looking forward to welcoming you again in Thalassa Hyères, Please accept our warmest greetings. The Management
Dear Sir, We have received your comments and have forwarded them to all our teams. The comments we receive, whether they are good or bad, are always a source of improvement of our commitments and services due to our customers. Looking for… Show more
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewIt was really close to the beach which was amazing there was a box of beach games and was so much fun
The food options were limited and was expensive the spa was expensive too some of the beach games were broken
Dear Madam, We have received your comments and have forwarded them to all our teams. The comments we receive, whether they are good or bad, are always a source of improvement of our commitments and services due to our customers. Looking forward to welcoming you again in Thalassa Hyères, Please accept our warmest greetings. The Management
Dear Madam, We have received your comments and have forwarded them to all our teams. The comments we receive, whether they are good or bad, are always a source of improvement of our commitments and services due to our customers. Looking fo… Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewThe beach was amazing. White soft sand, warm water, barely any waves. Perfect of enjoying days at the beach. We enjoyed the lounge chairs on the deck by the beach too. The breakfast was a good buffet.
Dear Sir, We have received your comments and have forwarded them to all our teams. The comments we receive, whether they are good or bad, are always a source of improvement of our commitments and services due to our customers. Looking forward to welcoming you again in Thalassa Hyères, Please accept our warmest greetings. The Management
Dear Sir, We have received your comments and have forwarded them to all our teams. The comments we receive, whether they are good or bad, are always a source of improvement of our commitments and services due to our customers. Looking forw… Show more
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewGood location by the sea
Room very small, no separate bathroom- shower in the room
Dear Madam, We have received your comments and have forwarded them to all our teams. The comments we receive, whether they are good or bad, are always a source of improvement of our commitments and services due to our customers. Looking forward to welcoming you again in Thalassa Hyères, Please accept our warmest greetings. The Management
Dear Madam, We have received your comments and have forwarded them to all our teams. The comments we receive, whether they are good or bad, are always a source of improvement of our commitments and services due to our customers. Looking f… Show more