Reviews of Hôtel Océan 3 stars
85, avenue Georges Pompidou, 40130 Capbreton, France
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewGreat location in Capbreton, very central, convenient car park that can be prebooked. Location is surrounded by good affordable restaurants. Great attitude and support from the staff, very pro-active and supportive.
The bed was a little hard!
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location was good and the bed comfortable
The shower leaked, the bathroom door didn't fit properly and had to be forcibly shut to close, clearly an ongoing issue by the scratch marks on the floor. The sink had a hole in the side. Under the bed were old water bottles and labels.
Dear Nicola, Thank you for sharing your detailed review. We are pleased to know that you enjoyed our central location and found the bed comfortable. We are truly sorry to read about the issues you encountered in the bathroom and with the cleanliness under the bed. This does not reflect our usual standards, and we have already shared your feedback with our housekeeping and maintenance teams to ensure these problems are addressed. We greatly appreciate your comments as they help us improve, and we hope to have the opportunity to welcome you back for a much better experience. All the best, Aline
Dear Nicola, Thank you for sharing your detailed review. We are pleased to know that you enjoyed our central location and found the bed comfortable. We are truly sorry to read about the issues you encountered in the bathroom and with the c… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat location.
Bed and pillows were uncomfortable.
Dear Peter, Thank you for sharing your feedback. We are pleased to hear that you enjoyed our central location. We are sorry, however, that the comfort of the bed and pillows did not fully meet your expectations. Your comments are very valuable to us, and we will take them into consideration to improve the experience of our future guests. We hope to have the chance to welcome you back for a more comfortable stay. All the best, Aline
Dear Peter, Thank you for sharing your feedback. We are pleased to hear that you enjoyed our central location. We are sorry, however, that the comfort of the bed and pillows did not fully meet your expectations. Your comments are very valua… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe hotel's near the beach and plenty of restaurants, etc. Fresh and plentiful breakfast.
No complaints.
Hello David, The whole team joins me in thanking you for this excellent review! We hope to see you again very soon on our beautiful Landes coast. 😊 Best regards, Aline
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLocation and view. Also the little balcony
Smaller room than we prefer but adequate and comfy
Dear David, Thank you very much for your review ! We are delighted that you have had a pleasant stay with us and we hope to see you again soon. 😊 All the best, Aline
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe location was very good, the room was clean.
The room was the size of a shoebox and did not resemble any of the photos displayed on booking.com. The room was at the back of the hotel with a view of rooftops through a small window. The decor of the room was dark blue which added to the overall gloomy feeling. The shower holder was broken as was the soap dispenser, the hot and cold on the shower tap was the wrong way round. This was reported to reception and we were offered a coffee as compensation. Overall 50 % overpriced in comparison to other excellent hotels and accommodation we have stayed in over the past three weeks on our cycle trip.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewproximity to sea and beach.
no cleaning service or having the bed made.
Dear Sally, Thank you very much for this amazing review! We take your comments into account and pass them on to our team so that this inconvenience won't happen again. We are however delighted that you've had a pleasant stay on the whole ! We hope to see you again very soon. All the best, Aline
Dear Sally, Thank you very much for this amazing review! We take your comments into account and pass them on to our team so that this inconvenience won't happen again. We are however delighted that you've had a pleasant stay on the … Show more
Reviewed: 10 June 2025 · Stayed in April 2025
Verified reviewReviewed: 5 June 2025 · Stayed in April 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewLocation and facilities
Nothing
Dear Fiona, Thank you so much for taking the time to share your experience ! We are delighted that you've had such a pleasant stay with us and that you enjoyed our excellent location between the beaches and the marina. 😊 We hope to see you again very soon ! All the best, Aline
Dear Fiona, Thank you so much for taking the time to share your experience ! We are delighted that you've had such a pleasant stay with us and that you enjoyed our excellent location between the beaches and the marina. 😊 We hope to see… Show more
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewClean tidy room lovely location by the sea food was as expected The location is ideal for our stop over break in journey from Alicante to ferry at Caen We hope to revisit and explore the area more.
Othing
Dear Ernest, Thank you very much for taking the time to share your experience ! We are delighted that you've had such a pleasant stay with us and hope to see you again very soon. 😊 All the best, Aline
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewParking close by Location
The hotel was very noisy. Poor sound insulation. Water in pipes above kept us awake. Looking at photos, I expected a view of the sea from the beachfront not the estuary. No reception from 8 pm. Expensive room rate. Small bathroom.
Dear Heather, Thank you for taking the time to share your experience with us. We apologise for any inconvenience caused by noise and we have passed on your comments to our management so that we can resolve the issue as quickly as possible. Furthermore, it is true that our hotel is situated facing Capbreton's canal, as shown on the photos of the building and our address. The beachfront is, however, only a few meters away and the passing boats can be admired from the balcony of the rooms. 😊 Our reception is open from 7:30am until 8pm but our hosts are always nearby and can be contacted through the emergency number indicated on your room's key card. We hope to see you again soon for a much better experience at our hotel ! All the best, Aline
Dear Heather, Thank you for taking the time to share your experience with us. We apologise for any inconvenience caused by noise and we have passed on your comments to our management so that we can resolve the issue as quickly as possible. … Show more
Reviewed: 3 November 2024 · Stayed in November 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewLovely location. Friendly staff Excellent breakfast
Dear Carole, Thank you very much for your lovely review ! We are delighted that you've had such a pleasant stay with us and are particularly happy that you enjoyed our breakfast buffet. 😊 We hope to see you again very soon ! All the best, Aline
Dear Carole, Thank you very much for your lovely review ! We are delighted that you've had such a pleasant stay with us and are particularly happy that you enjoyed our breakfast buffet. 😊 We hope to see you again very soon ! All the bes… Show more
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewEasy to park outside the hotel. Friendly and helpful staff, excellent breakfast and dog welcome
Everything was fine
Hello, Thank you very much for your lovely review ! We are delighted that you've had a pleasant stay with us and that you particularly enjoyed our breakfast buffet. :-) We hope to see you again very soon ! All the best, Aline
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewReviewed: 21 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in August 2024
Verified reviewReviewed: 3 September 2024 · Stayed in August 2024
Verified reviewOverall it was great being so close to everything and the hotel had nice sea side charm.
Maybe slightly tired looking in some places but still it was really pleasant overall.
Dear Dimitry, Thank you very much for taking the time to leave us a review ! We are delighted that you've had such a pleasant stay and take your comments into careful consideration to get better every day. :-) All the best, Aline
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in August 2024
Verified review