3 Avenue Henry Chéron, 14000 Caen, France
#18 of 43 hotels in Caen
Guests' ChoiceBased on 139 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
7.8
Facilities
8.4
Staff
9.1
Value for money
8.0
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 June 2025
Craig
AustraliaThe restaurant was brilliant and the staff were amazing from the moment we arrived to when we left. So glad we chose to stay here.
Stayed in June 2025
Reviewed: 2 June 2025
Orit
IsraelThe location - 10 minutes drive from the old city, breakfast was ok but not a lot of variety
The room was comfortable and the bathroom was amazing
Stayed in May 2025
Reviewed: 13 April 2025
Béatrice
FranceI really like the staff and the bedroom. It is so nice and not far away from the center.
Stayed in April 2025
Reviewed: 22 September 2024
Nakhle
LebanonThe rooms need more closets and drawers
Very spacious rooms and well equiped, breakfast is excellent, the restaurant is exceptional. The hotel staff is very friendly, professional and efficient.
Stayed in September 2024
Reviewed: 10 September 2024
Jamie
United KingdomWe did not eat in the restaurant, which is am sure is very good , but the property is a bit tied in my opinion and not how i think a 5 star is , but its only my opinion , the staff were fine , the young receptionist was lovely but spoke no English which made asking about the town and where to eat all very difficult , we didnt get the usual map and where to go
The parking
Stayed in September 2024
Reviewed: 6 September 2024
Ofer
IsraelThe restaurant is great
Stayed in September 2024
Reviewed: 22 August 2024
Wayne
United KingdomExcellent restaurant
Stayed in August 2024
Reviewed: 12 August 2024
Julie
United KingdomGood facilities, Nespresso machines in rooms, complimentary chocs, comfy big beds, good breakfast
Stayed in August 2024
Reviewed: 29 July 2024
Geraldine
United KingdomThe toilet in the room was hung so high on the wall that my feet couldn’t reach the floor properly. Had to put feet on something in order to sit on it properly. The room was very dark, felt it needed an update to brighten it up. Other than those points the bed was very comfortable the sheets were lovely the room was spacious and very clean. Would still definitely stay there again, as it was an overall very positive stay and exceptional restaurant.
The Restaurant food and service was absolutely SUPERB wonderful gifted Chef exceptional meal, with such quality ingredients beautifully presented plate after plate .would definitely go again if travelling in the area. Lovely staff comfortable bed spacious room.
Stayed in June 2024
Reviewed: 23 July 2024
Alistair
United KingdomNothing
Very relaxing with excellent service
Stayed in July 2024
Reviewed: 25 June 2024
Neil
United KingdomThe lighting. Needed a centre light or more wall lighting
All was well. Excellently decorated. Excellent shower.
Stayed in June 2024
Reviewed: 16 June 2024
J
United KingdomWe thought it was very overpriced, breakfast wasn't included, it didn't feel very welcoming.
The rooms were a lovely size & very clean, nice extra touches, like chocolates & a lovely receipe by the chef to try making at home. Parking at the back of hotel, which was great for 2 motorbikes. We used the local bus to get to the centre of town, very easy to use & bus stop was close to the hotel.
Stayed in June 2024
Reviewed: 12 June 2024
Johan
NetherlandsThe toilet is too high. The gym looks old. I haven't used anything there, but you have to go through it to get to the Spa. The spa could get a renovation. Breakfast is too expensive for what you get. We knew that before, but wanted to try anyways at least once. Regarding lighting, it's either all lights go on or none. Cannot just have the "bedside" lights on.
The room looks really nice. The room is really dark when the curtain is closed. Its big enough. TV is of good size. They make the bed for you every day. There was an elevator to bring you to the desired floor. Can make coffee and tea every day. You get 2 bottles of water on the house. Enough plugs to charge your phone. The personnel was very nice. The massage was relaxing.
Stayed in June 2024
Reviewed: 24 April 2024
Rhonda
United StatesLoved the staff, the Michelin Star restaurant in the hotel and the incredible meal, and the spaciousness of the room. The beautiful courtyards and overall windows and lighting create an inviting ambiance.
Stayed in April 2024
Reviewed: 13 February 2024
Judy
United KingdomThe location. It was not very central and too far to walk into town in the evenings.
The room was very comfortable. The restaurant was excellent and they gave us a good recommendation for another restaurant.
Stayed in February 2024
Reviewed: 8 October 2023
Rechis
United StatesLocation
Clean
Stayed in October 2023
Reviewed: 2 October 2023
Chris
United KingdomRoom and dog friendly
Stayed in October 2023
Reviewed: 30 September 2023
Noel
United StatesShower hot water would not stay on. Too hot in room.
Stayed in September 2023
Reviewed: 16 September 2023
Laura
United KingdomLovely comfortable hotel
Stayed in September 2023
Reviewed: 13 September 2023
Pie_1207
Hong KongThe entrance of the hotel was a bit difficult to find on the road, we missed it on our first attempt and had to run a big circle to dirve there again. Perhaps a bigger/clearer signpost can help. The parking slot was safe and easy though.
The room was clean and spacious, staff were welcoming and helpful. We had dinner at the michellin-starred restaurant and that was very nice!!! Waiters were attentive and friendly, food was of good quality and the atmosphere was nice.
Stayed in August 2023
Reviewed: 11 September 2023
Niall
Irelandthe slope in the bedroom room
It was a very good experience
Stayed in September 2023
Reviewed: 9 September 2023
Kevin
United KingdomNo bar, but there is a reception area where drinks can be served. Only one beer available from a bottle. When we arrived at 6pm there was obviously a shortage of staff and what we really wanted was a long cold beer. Breakfast is expensive for what is provided. Not a 5* hotel as you would know it in the UK
Beds were very comfortable. Shower excellent. Well located with parking available
Stayed in September 2023
Reviewed: 29 August 2023
Natalia
PortugalNot the best decor for a high-end hotel but that’s just personal preference :-)
Clean big suite, dog & toddler friendly, nice stop-off point from the ferry. Accommodating night porter who didn’t mind us ordering drinks after the bar shut :-) Michelin started restaurant which we unfortunately didn’t get the chance to dine in, but will next time! Easy parking.
Stayed in August 2023
Reviewed: 28 August 2023
Iain
United KingdomGreat for access to the town and also as a base to visit historical sites. Really good choice for breakfast so worth the extra for us. Lovely staff too.
Stayed in July 2023
Mont-Tremblant, Canada
Tiradentes, Brazil
Albuquerque, USA
Marchula, India
Ubud, Indonesia
Liptovský Mikuláš, Slovakia
Middleton in Teesdale, UK
Siracusa, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content