Reviews of Hotel Restaurant Spa Ivan Vautier 5 stars

Great location Very friendly reception staff

Comfy bed and outstanding restaurant

Water not very hot in bathroom and WiFi a bit dodgy

The room was clean, comfortable and quiet. The staff were friendly and helpful.

There was nothing we didn't like

Room and restaurant

Lobby hot and humid

Very comfortable and in a good location. Also had a carpark.

The pillows were too uncomfortable for me but might be fine for someone else.

The restaurant was brilliant and the staff were amazing from the moment we arrived to when we left. So glad we chose to stay here.

The room was comfortable and the bathroom was amazing

The location - 10 minutes drive from the old city, breakfast was ok but not a lot of variety

Staff are very nice and professional. Restaurant also served extremely good French cuisine.

The room is very small, especially we were assigned with a room with pitched roof. We couldn't even stand straight when taking shower.

I really like the staff and the bedroom. It is so nice and not far away from the center.

The rooms are great, the staff and the food superb.

The food was absolutely fantastic one of the best resterants I have ever been to. Haydn

Room was very nice and the restaurant experience was excellent!

Parking lot was a little tight.

Very spacious rooms and well equiped, breakfast is excellent, the restaurant is exceptional. The hotel staff is very friendly, professional and efficient.

The rooms need more closets and drawers

Location

Vaulted ceiling with large obstruction limited size of room. Staff was not friendly Limited staff speaking any English Bed was extremely hard. Safe in room did not work. Breakfast was mediocre for $18 euros. Room did not close when you shut the door.

Private parking, willingness to store luggage, and water in the rooms. Other than that there is not more good to say about this property.

What a bloody nightmare! First off, the hotel itself is a mess! Walking in, I was hit by a wave of stale air like they hadn’t opened a window in months. The décor? A confusing mishmash of styles that makes no sense – are we in a funeral parlor or a rundown motel? Honestly, I've seen better atmospheres in an abandoned warehouse. And the SERVICE! Oh, my God, don’t even get me started on the staff. Rude, unprofessional, and couldn’t care less about the guests. It’s like they’ve all taken a crash course in how NOT to treat people. Want a warm welcome? Go elsewhere. You’ll be lucky if you don’t get an eye-roll for asking for basic things like clean towels or, heaven forbid, a smile. There is always just one person at the counter that prefers the restaurant guests over the hotel guests, even more the Hotel is supposed to be a '5* Spa Hotel'. The rating does not make sense at all. The "SPA": Looked more like a torture room than a 5-star SPA area. Dark, uninviting and it stank. This is really not how you imagine a top-notch SPA area to look and feel like. Now, the GYM. Are you serious? Outrageous doesn’t even cover it. It’s a joke! A couple of rusty machines in a cramped, windowless room that smells like someone’s been using it as a locker room for decades. I wouldn’t let my worst enemy work out there. If I wanted to get tetanus while lifting weights, maybe this would be the place, but come on—this is supposed to be a luxury hotel? Pull the other one. Avoid this place like the plague. Hôtel Ivan Vautier? More like Hôtel Ivan *Nightmare*. It’s a slap in the face to anyone expecting even the bare minimum of comfort. Trust me, save your money, your sanity, and your sense of smell – book *anywhere* else. Once we told the staff - also what seemed to be the owner of the hotel - that we would like to have a discount since we do not feel like this hotel meets our expectations, she just answered very ignorantly that this is absolutely not possible.

The bed was very comfortable

The walls of the room was very thin , could hear the person in the next room shower and go to the bathroom

Car parking

Location, hotel lacked atmosphere, no hot water all week despite this being brought to the attention of the staff. No bar and the hotel seemed soulless

The parking

We did not eat in the restaurant, which is am sure is very good , but the property is a bit tied in my opinion and not how i think a 5 star is , but its only my opinion , the staff were fine , the young receptionist was lovely but spoke no English which made asking about the town and where to eat all very difficult , we didnt get the usual map and where to go