Reviews of JOST Hôtel Lille Centre 3 stars

Nice to have the underground parking. Too bad we had to pay for it...

The room was quite small, and not easy to access the bed

Food options were excellent as well as the staff

Absolutely love this hotel fantastic concept with a really lovely foodhall it's proper chilled out bar with games, table football and a great choice of food vendors everything was very clean the terrace is so beautiful, loved the way they have made so much space in a small room with the very clever bed design very good shower ,air conditioning worked really well too and we love a comfy mattress, we would definitely stay here again, if you book the carpark just be mindful that you must be a competent driver.

Perfect stay

The location was fine, nothing fancy but it was a short walk to the city center and other facility's in the city. The hotel has everything you need and it was also clean. The room and bed were great and a good nights sleep after a long day with allot of walking. The breakfast was also good, good coffee and there was a nice selection of food to select from. Also the staff were very friendly.

The parking is fine but the entrance is very small especially when you drive down, this is can be challenging but who doesn't like a challenge? Even if it is only driving into a garage.

It’s very modern and good for short stays

Deposit money, didn’t even know it will be charged, says it will be charged on arrival, but it was charged way before and multiple times, very weird system. Blocked my card in booking, because I didn’t have money at the moment, had to put my boyfriend’s card for another bookings. Very unsatisfied with this depositing experience. The amount charged was also different every single time they tried to charge which was super weird, didn’t even know I will be charged. Maybe they should send an email when and how much deposit will be charged and why. I did get everything back I just didn’t like the stress I experienced because of all that and that they mentioned that they can cancel by booking if I don’t pay the deposit even though I already paid for my entire booking which is non refundable. Very unpleasant.

The vibe, modern, super clean and as a disabled user the room was perfect and spacious.

Abit away from the centre and shops, also more pillows were needed and unable to get even after request.

Nice vibes, good service, comfy beds, good beer. Couldn't have asked for more.

Not much.

It worked for a 1 night stopover

The area

Staff were always friendly and helpful

More hot items at breakfast would be cool 😎

Amazing decor and good vibes. Room was excellent had perfect facilities and was so comfy.

N/A

The foodcourt.

No customerservice. I had contact with the hotel about a parkingplace. They offered a parkingspace and I payed at arrival. The parkingspace was a little drive around the corner. When I arrived there and went in there was a car already standing on my spot (spot 28) you can see it in the photo I made. When I came back they didnt offer another option so I had to park al the way downtown. That was really stressfull situation. They told me they would refund me when the manager was there on Saturday but he/she wasnt there on saturday. Now I messaged them and they say I dont get a refund because my car was too big. I have never been treated like this. Room was not cleaned well also. This was actually the second time visiting. The foodcourt is allright. Wont come back.

The staff was very kind and supportive, the family room awesome (the kids LOOOOOOVed the bunkbed), the room was spacious and really well decorated. Beds super comfortable. The foodcourt is also really fun but it is also very close to a lot of nice restaurants and shops, so plenty of options.

The parking can be tricky - we managed but just to be mindful of it :)

Amazing location with great stuff. This was one of the best hotels that we've ever booked! Great price quality!

Very good breakfast. Nice restaurants in the ground floor.

...

Perfect for what we needed. Staff were helpful and friendly, room was clean, food outlets in the bar/cafe downstairs were good, breakfast was fresh with a lot of choice and a good price.

Nothing

Was ok not all that.

Room was like a sauna. Requested a fan for my dog. Had mosquito bites all over. Was told different amount and when I paid with card was charged 60 euros more. Even the receptionist didn’t understand. She said the booking took the fee even tho she quoted me less. Mother and son was very helpful and very nice.