Reviews of Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and SPA 4 stars
9 Rue Aimé Cotton, 69800 Saint-Priest, France
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWonderful modern hotel. The swimming pool and spa made it perfect.
Fridge in the room was broken, security safe was missing, staff said they did not have any spare to provide. Only 2 toilet rolls for the 4 of us. Reception said they had a shortage.
Hello, Thank you for your feedback. Have a nice day
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe staff was nice
The room was not well cleaned, bathroom is old. Need a refreshment. We specifically chose this hotel because of the “supposed electric charging available” but none of the charging boxes was actually working.
Hello, Thank you for your feedback. Have a nice day !
Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewBreakfast Pool Staff
Location
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe staff was extremely friendly, helpful, and most of all very flexible and patient with our children. It's a hotel mostly oriented to business travelers given its location very close to the Eurexpo, the airport, and an industrial area... However, we had plenty of leisure time with our 3 young children: the pingpong table, the two table footballs, the pool with Jacuzzi... Also thanks to Remy for the lots of very helpful advice on Lyon! The restaurant was also great. We had a buffet option for little more than 30 euros for one adult, with a lot of delicious dishes and special threats. We had dinner here almost every day. Beds were also extremely comfy, which is quite rare for a hotel.
Dear Andrea, many thank's for your feedback. I'm glad that your enjoy your stay in our hotel. I will transmit your congratulation to our team ! Hope to see you next time, Best regards
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBreakfast Staff
Location
Dear, many, thank's for your comment. Hope to see you next time. Best regards
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewLocation for a rugby game was perfect. The bed was really comfortable and large and room bigger than most in Europe. Really liked the property
The pool is quite a rabbit warren to try to find and makes it almost unattractive to want to go there which is a shame
Dear Customer, Thank you for taking the time to share your thoughtful feedback. We're delighted to hear that you found our location ideal for the rugby match, and that our spacious rooms and exceptionally comfortable beds exceeded your expectations. We apologize sincerely for the difficulty you experienced in locating the pool. We will enhance the directional signage and train our team to provide clearer guidance—making the path to the pool more intuitive and welcoming. Kind regards, Front Desk Team
Dear Customer, Thank you for taking the time to share your thoughtful feedback. We're delighted to hear that you found our location ideal for the rugby match, and that our spacious rooms and exceptionally comfortable beds exceeded your… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewExcellent restaurant. Lovely pool. Friendly staff. Good car park.
Location a bit isolated in as industrial park.
Dear, many thank's for your feedback. Hope to see you next time, Best regards
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewClean and big room. Gentle staff and perfect breakfast. Nice swimming pool and SPA.
That would be great to allow kids to visit SPA under parent’s control.. at least for Sauna and tropical shower if not for Sauna..
Dear, many thank's for your feedback. In effect our SPA is only acces for adult, in order to guarantee calme and serenity for our customers. Hope to see you next time. Best regards
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in March 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewEverything it was wonderful.
Nu am nimic de reproșat
Dear Mihail, many thank's for your return. Hope to see you next time. Best regards
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified review