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Reviews of Hôtel L'Univers

4 avenue Georges Clemenceau, 86100 Châtellerault, France

#4 of 9 hotels in Châtellerault

Guests' Choice

Review Score

Based on 35 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    9.0

  • Value for money

    7.7

  • Free Wifi

    7.7

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Showing 1 - 25

  • Reviewed: July 24, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pay for cycle storage.

    Central location, pleasant

    Stayed in July 2025

  • Reviewed: July 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good - rooms might be hot in the height of summer as no aircon, was a fan in our room.

    We had to make a very late booking as arriving in Chatellerault the hotel we had booked turned out to be shut!!! L'Univers stepped into the breach at 8.30pm. Receptionist very friendly and helpful. Room clean and bed comfortable. Good breakfast. Free parking directly outside (until 10am) Centrally located with restaurants nearby.

    Stayed in June 2025

  • Reviewed: July 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night

    Nothing I have stayed at this hotel many times and highly recommend it

    The room was spacious and comfortable. Breakfast is good with a selection of fruit cereals d bread etc.

    Stayed in June 2025

  • Reviewed: February 10, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Most restaurant in the city were closed

    Stayed in February 2025

  • Reviewed: September 19, 2024

    9.0
    Central and very good. Particularly helpful staff.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Wooden floors were noisy, would have been better with carpets.

    Room was cosy but really nice. Staff were excellent and most helpful. Breakfast was excellent, with plenty of choice.

    Stayed in September 2024

  • Reviewed: September 6, 2024

    9.0
    Excellent for this price.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The owner was very welcoming and helpful. He even helped me with the parking meter. There was plenty of cheap public parking outside and opposite the hotel as well as a large public carpark very nearby. The room was extremely comfortable.

    Stayed in September 2024

  • Reviewed: August 18, 2024

    9.0
    Great stay, thank you.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location. Third floor room with views out over the street and square. Comfortable bed and good shower. Extremely clean. Easy to park nearby.

    Stayed in August 2024

  • Reviewed: July 1, 2024

    7.0
    Good
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was on the small side, and there were lots of mosquitos.

    Good location opposite the town hall. The bed was comfortable and the hotel has lots of character. A fan was provided and was effective in keeping us cool.

    Stayed in July 2024

  • Reviewed: June 4, 2024

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s in the center of town. Very friendly people. We had an early check in. Which was very nice because it was cold and we were on a bicycle tour. Very traditional French hotel with cracking floors and a very small and slow elevator. Lots of 70’ties charme. But also very clean and a very good and new bed. An there is a inside bicycle storage at a low fee. Breakfast was great.

    Stayed in June 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and very helpful staff. Lucky to get a parking space right outside

    Stayed in April 2024

  • Reviewed: August 6, 2023

    9.0
    A lovely old hotel, full of charm. Perfect location. Very kind and helpful owners
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent breakfast in an elegant room

    Stayed in August 2023

  • Reviewed: July 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A lovely welcome from a very charming French cheery lady. The rooms looked to be refurbished. Great bathroom with everything you need. All a bit grey..... but that is all. Just steps from the town. We ate at, La Ferme Saint Jaques, which was fabulous. The town was a little disappointing.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    9.0
    Good location for an our overnight stay.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    Good location in the town. Easy parking. Good breakfast.

    Stayed in June 2023

  • Reviewed: July 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Central location. It was an extremely hot day. However we actually didn't need to close the curtains it was a lovely comfortable room. New shower fitted. Spotlessly clean. Large fan in room. Comfy bed. We could park right outside for free after 6pm. We didn't eat breakfast. Reception is only manned at 4pm. So don't arrive early as parking regulations could be as much as 25 euros for all night. When there's no need as the Parking has a two hour restriction limit yet it's free after 6pm. If you arrive at 5pm get a ticket from the machine for one hr free. Pretty aspect. The Hotelier kindly recommended two restaurants in town to dine at. Which we did. And enjoyed.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    9.0
    Amazing hosts.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    The owners went out of their way to find parking for our cars and booked a table for us at a nearby restaurant when almost everything in town was closed for a bank holiday. They were amazing. The location was great for walking into town.

    Stayed in May 2023

  • Reviewed: May 23, 2023

    9.0
    Would definitely recommend
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was fine

    Nice welcome, no English spoken but a friendly smile is the same in all languages. Lovely old building but modern room and bathroom. Free parking right outside on a quiet street.

    Stayed in May 2023

  • Reviewed: May 7, 2023

    8.0
    very nice place to spend the night.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the bathroom is rather small.

    the hosts are very friendly and kind. Breakfast nicely done and enough choice. Well located in the centre near restaurants.

    Stayed in May 2023

  • Reviewed: September 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed at Hôtel L’Univers in Châtellerault on the 31st of August and had a lovely experience. The staff were so friendly and welcoming, which made us feel at ease straight away. Our room was comfortable and just what we needed for an overnight stop. Breakfast the next morning was excellent with plenty of choice, fresh and tasty – a perfect start to our onward journey. A big thank you to the staff for looking after us so well, we’d be very happy to return. — Pauline & David Stewart

    Stayed in September 2025

  • Reviewed: February 20, 2025

    4.0
    it was a bed i was on business the bar want open they sold some drinks behind reception
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    the hotel is dated and breakfast poor

    location

    Stayed in February 2025

  • Reviewed: October 13, 2024

    3.0
    Outdated hotel, outdated city.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel and town/city centre reflected each other; both really tired and desperately in need of an update. The charge to store bikes (although nominal) felt cheeky, especially given they were simply put in an unused side room locked to a radiator. Getting the bikes out was delayed as the receptionist turned up late the next morning. Unless you really can’t avoid the town/city and this hotel, we’d avoid.

    There’s not a huge amount to recommend this hotel I’m afraid. It’s not expensive in real terms but expensive for what it is.

    Stayed in August 2024

  • Reviewed: July 1, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of facilities, bathroom quite poor but clean. Didn't meet our expectations

    Location

    Stayed in May 2024

  • Reviewed: September 20, 2023

    2.0
    Very Poor
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    The room was small toilet and shower so small on air con breakfast very expensive for what you got

    Stayed in September 2023

  • Reviewed: August 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    Cold shower, later advised needed to run shower for 10 or more minutes to get hot water!!!

    Great location

    Stayed in August 2023

  • Reviewed: August 25, 2023

    10
    Excellent hotel in the centre of town. I would highly recommend it
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    Nothing

    I love this hotel having stayed there on a number of occasions. The owners are really friendly and helpful, and allowed me to park my motorcycle in their garage

    Stayed in August 2023

Showing 1 - 25

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