Staff could be more friendly and hospitable. When we checked out they didn't even say us good morning and asked us if we had a nice stay although we were almost the only guests. The breakfast is quite expensive and a spa or sauna would have been nice.

Very nice location, close to many hiking routes and the station mont rond where you can have nice food, go up the hill and even a rodelbahn. The hotel is very beautiful and the gourmet restaurant really good. The view is stunning and the rooms and beds are very comfortable.

Stayed in August 2025

The only eating option there was a very expensive set menu. The pillows were uncomfortable. No milk and no kettle for tea

Lovely room and very helpful staff

Stayed in June 2025

The price of the food in general, be it evening meal (two restaurants to choose from) or breakfast was overly expensive. Don’t get me wrong, the quality of the food was good but certainly didn’t merit the exorbitant prices. A shame, as if the food were a little more reasonably priced, this would be a 10 out of 10 hotel.

Incredible views from the restaurant of lake Geneva. Room was very well appointed and comfortable. Bathroom excellent, comfy bed. Room pretty good value for money, comparatively.

Stayed in June 2024

The owner of the hotel seems to live far away, or doesn't care about details. Although the rooms are well appointed, many small things are not as they should be (especially given the price of ~EUR 200/ night). Examples: the clock in the room was on winter time, the battery in the scales had died, covid measures were still advertised etc. We also felt uncomfortable 4 people were swarming our table (sometimes at the same time) serving us at dinner. Especially since we were the only guests. At breakfast (EUR 29 per person) we got orange juice from a carton and initially cold coffee. Did they really put the scrambled eggs in the microwave instead of a skillet?

We made a last minute booking due to bad weather conditions. This was the only hotel available and we were very grateful for a place to stay indoors. We seemed to be the only guests and they kept the kitchen open just for us. The rooms are luxurious and comfortable. The restaurant (dinner) was excellent. They offered us a place to dry our tent.

Stayed in May 2024

No open fire. Lacked atmosphere in the restaurant

Chalet style

Stayed in January 2024

unfortuantely no spa available

the room junior suit was nice and spacious with an amazing view over the alps and Geneva. Special shout-out to Jade for the special and extra-mile service - made our stay that much more enjoyable.

Stayed in January 2024

Congrats for the whole La Mainaz team , especially for the restaurant team !

Stayed in September 2023

I,m pretty sure that, after a long drive, this is the first time I have ever been refused a glass of wine, in a hotel, as a guest, in France, on the grounds that the receptionist was "not a barmaid" OK, so it was 4.30pm. But really???

The view. The room was good. Oh, and did I mention the view ?

Stayed in September 2023

The information on activities around the location was unclear The breakfast was below standard for the type of hotel ( the scrambled eggs were clearly made from an industrial preparation and looked like a yellow soup )

Hotel nicely renovated, beautiful view from the room Very good quality food in the Michelin star restaurant - excellent wine recommendation

Stayed in July 2023

patchy service

Stayed in December 2022

My dog and I were not allowed in the breakfast room.

Stayed in September 2022

there was nothing, maybe to had BBC news channel, understandably most stations were in French. But there was nothing to fault our stay.

The room was very clean and had everything we needed. Staff at the restaurant were very accommodating from an allergy standpoint - thank you.

Stayed in October 2022

Best view in Europe and amaizing restaurant.

Stayed in December 2024

Price quality ratio of food and beverages is totally inadequate. 29€ for breakfast per person per day, 42€ for a Burger, and 80€ for a bottle of Pinot Noir from Alsace are just a few examples of the price mismatches.

Breathtaking views from the Restaurant, hotel in general is quite nice.

Stayed in September 2024

Staff is quite rude, receptionists don’t speak English, they are really not helpful, for example they didn’t even answer when we asked if there is a nice trek for a walk in the area, or when we tried to book on the phone they were really unhelpful. Food at the restaurant panorama is very disappointing, and service is not great. This place would be amazing with nicer staff!

Amazing view, the hotel rooms are really nice and the surroundings are beautiful.

Stayed in July 2024

Everything. The food was amazing, the rooms were spacious and we had an great view

Stayed in October 2023

We had a terrible room facing the parking and not the lake. The toilet window was facing the logistics trucks. There is no air conditioning in the hotel and we melted in the heat. There is no internet in the area and the Wi-fi was as slow as a snail. We booked for 2 nights and ran away after 1 night, even though they refused to refund us.

Basically - nothing

Stayed in August 2023

Everything was great! From room to Michelin level restaurant, from location to great personal. Highly recommend as the best hotel in French Alps!

Stayed in June 2023

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Stayed in July 2025

There are no comments available for this review

Stayed in May 2025

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Stayed in March 2025

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in September 2023