5.1

Reviews of La Mongie Tourmalet, 2 a 4 couchages, pied de pistes, station de ski

Avenue du Tourmalet, 3 rue de sencours, résidence Tourmalet, app G52, 65200 La Mongie, France

  • Paul

    Reviewed: 8 September 2023 · Stayed in September 2023

    Verified review

    The shower was good

    There was no toilet rolls, no towels, the bed was a mattress resting on top of a smaller frame so it toppled if you lay to the left. None of the electric sockets were live? The bed linen consisted of uncovered pillows and a duvet - all of which stank of smoke. The duvet was ripped. The poorly translated message from the owner sent me to room K66 and the key code did not work I called the owner but only got a message saying leave a message.There was no reply until after dark and only then after a kind French lady called the number 5 times! I should been sent to room K66 N- this wasted 2 hours and was very stressful as the building is unmanned and mainly in darkness. If it was not late in the evening I would have found alternative accommodation. I have no idea how this terrible property and its circumstances has been listed on Booking.com. It’s a disgrace - it reminded me of a Prison cell without the facilities. I felt trapped and stressed.

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