Reviews of Hôtel La Suite 4 stars
5 Avenue Edouard VII, 64200 Biarritz, France

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewlocation
overall, great place
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation
We did not like the communication with the hotel manager. Because of this, the impression of the hotel is spoiled. We will not return to this hotel again.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocation and spacious rooms
Disposable slippers could have been provided. The Air Conditioner tripped and couldn’t be fixed. However a replacement room was arranged.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewAmazing location in the center of La Grand Plage. Walkable to town, many restaurants and lighthouse. Breakfast has excellent choices of anything you wish to eat/ drink and even a few made to order options. Clean and seems recently updated.
Not a good use of space- sparse accommodations. Large room, but no where to put luggage/ no closet/ dresser. Can’t unpack. Seems like developer just threw in a bed, couch and a couple of TVs. Bathroom shower without a door or bumper, so water goes all over the entire bathroom floor. Difficult with 4 people. Separate bedroom in family suite does not lock; bathroom is inside this room, so people will need to walk through bedroom to get to the bathroom. Hotel is not actually on the beach- it is across the street from the beach, with a building in between. Windows on beach side can still see the water; but no balcony.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation, large rooms, clean.
Completely overpriced Kind but incompetent staff No reception, no lobby, nor common area Some rooms are below the ground floor with a window facing the wall just above entrance to parking
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewNew small hotel, right accross City Hall, very clean and big room, minimalist design but cosy . Attentive personnel; good breakfast
some vegetables and fresh fruits at the breakfast would be appreciated
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewSpacious rooms Location Very nice staff
The lobby’s area The parking access
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewBiarritz is gorgeous. Lovely clean beaches & long gorgeous coastal walks. Restaurants very good. I went on a day trip to San Sebastián. Public transport excellent. Accommodation was lovely great location & friendly staff.
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewUnbeatable location in the heart of the city and 100 m from the seaside. The personnel really understands the concept of "service". The bed is extremely comfortable and the room is super spacious. Excellent breakfast!!
Mrs CORINA, Thank you for your very positive comments. We are pleased to read that your stay went well. We look forward to welcoming you back to La Suite. Yours sincerely, The La Suite hotel team.
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewReviewed: 5 October 2024 · Stayed in October 2024
Verified reviewGreat location, helpful staff and very comfortable. Would stay again!
There aren’t any communal places to chill (except for the cafe). Would be nice to have somewhere you could be when not in the room.
Dear Sophie, Thank you for your kind words about our location and team. We’re delighted you found your stay comfortable. We appreciate your suggestion regarding communal spaces and are continually exploring ways to enhance our guests' experience. We look forward to welcoming you back soon! L’équipe de La Suite
Dear Sophie, Thank you for your kind words about our location and team. We’re delighted you found your stay comfortable. We appreciate your suggestion regarding communal spaces and are continually exploring ways to enhance our guests' … Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewLoved everything about it. We were on vacation so the outside noise didn’t really bother us. Rooms were big enough for the two of us. What I’ll remember the most is the kindness and helpfulness of the staff. So thank you all for making our 5 day 4 night stay easy and wonderful!
Reviewed: 22 August 2024 · Stayed in July 2024
Verified reviewThe location was amazing.
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewA brand new hotel that just opened a month before our stay in a great location close to the beach and by the bus stop for the train station. Staff were lovely. The breakfast was great. The granola was really good. The room had a smart TV, air con, and was really spacious with lovely decor.
I'm sure it may come in time as it was only newly opened, but a mirror in the bedroom would be great, not just having to rely on the bathroom mirror. A mini fridge would also be a great addition to the room.
Hello, Thank you very much for your review! We are delighted that you enjoyed your stay in our hotel. It is a pleasure to know that our team helped to make your stay pleasant and that you liked our breakfast as well as the quality of the room. We would be delighted to welcome you back so that you can discover the new fittings in our rooms. All the best, The team at La Suite.
Hello, Thank you very much for your review! We are delighted that you enjoyed your stay in our hotel. It is a pleasure to know that our team helped to make your stay pleasant and that you liked our breakfast as well as the quality of the r… Show more