Reviews of LABE Hôtel Tours Centre Gare 4 stars
12 Place du Général Leclerc, 37000 Tours, France

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewA cool modern vibe with personality and charm. Lovely design touches everywhere. Good breakfast and friendly efficient staff.
The shower room was really small, though very nicely designed. The bedroom could have done with some more clothes storage
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood location, just on the edge of the town centre and although near railway station there was no noise. Really comfortable, well equipped room but did upgrade to deluxe/large double. Quirky design, a bit more interesting and characterful than a standard hotel chain.
Nothing
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLoved this hotel - super nice near the train station. Bed was wonderful. Top-notch!!
The hotel murals were a little strange, but nothing too offensive.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewCool place and comfortable room. The staff were all so nice!!
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWonderful boutique hotel. Great funky design. Comfortable modern room. Breakfast was remarkable. Parking very close by.
Nothing
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEverything… the location is great, the hotel refurbishment is beautiful and the staff is very professional and very friendly
Not sure about options for people with mobility difficulties
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat location and funky hotel. Great "VIBE"
Sightly funky smell in reception. Think they were having an issue with the glass washer at bar.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent and the breakfast was exceptional !
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWonderful helpful staff Rooms were modern & clean Highly recommend
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location
The staff
Dear Munoz Lorente, Thank you very much for choosing the LABe Hotel for your stay in Tours ! We are truly sorry to read that your experience with our staff did not meet your expectations. Since the opening of the hotel, we have always been deeply concerned about the warm welcome and comfort of our guests. This is actually the very first time we receive such a comment regarding our team, which leaves us truly surprised, as we did not understand what may have happened. Please accept our sincere apologies for the impression you had, as this does not reflect the level of hospitality we strive to deliver every day. At the time of your departure, when we asked about your stay, you kindly answered positively, which is why your feedback today is particularly valuable for us to improve. Regarding the parking, we used to have a partnership with them, but this is no longer the case and we are now completely independent from their services. We sincerely thank you once again for staying with us, and we wish you a safe journey back home and a wonderful day. Warm regards, Rama Guest Relation Team - LABe HOTEL
Dear Munoz Lorente, Thank you very much for choosing the LABe Hotel for your stay in Tours ! We are truly sorry to read that your experience with our staff did not meet your expectations. Since the opening of the hotel, we have always bee… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat central location, secure underground parking directly opposite
Dear Ian; We are delighted to read your kind feedback and to know that you appreciated our excellent central location as well as the secure underground parking just across the street. Your satisfaction is our greatest reward, and we truly hope to have the pleasure of welcoming you back very soon for another enjoyable stay with us. Warm regards, Rama Guest Relation Team - LABe HOTEL
Dear Ian; We are delighted to read your kind feedback and to know that you appreciated our excellent central location as well as the secure underground parking just across the street. Your satisfaction is our greatest reward, and we truly… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe hairdryer was great.
The first single room had no hooks or hangers for clothes and no space to sit. The shower water ran all over the floor. The second single room had urine in the toilet and on the floor as well as a dirty cleaning rag when I arrived. I was upgraded, and the double room was spacious and clean. The complimentary water bottle in the room had smears of chunky goo. It was revolting. The bathrooms had open, used tubes of hand lotion. The stairwell and hallways had automatic lights, which did not always turn on. The carpet and mirrors in the common areas were filthy, paint was chipping off the walls. I lost my faith in the cleanliness of the hotel. The location was practical but very creepy at night due to homeless people, mentally disturbed people and groups of young men loitering. Uncomfortable for female Travellers at night. Very friendly staff resolved the unclean single room issue promptly. Breakfast was good.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewPerfect location to access the train and an easy walk to all the sights around Tours. The staff are all incredibly friendly, the simple breakfast each morning was complete and beautifully presented, and the a/c and water pressure were outstanding!
Nothing! It’s quiet, convenient, clean and had everything we needed!
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewProximity to the Gare - Perfect Everything was in walking distance - Tourist Bureau, Various landmarks ne sights, shopping area, restaurants and cafes. The bed was so comfortable I had the best sleep. The staff were very friendly and helpful. I loved that the staff remember your coffee order and made it for you each morning.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGood location
We went for breakfast at 09:30 and it was almost empty. We had to ask for certain things to be refilled which was awkward. Could be cleaner
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewCloseness to the centre and parking availability at underground car park.
Found the decor a bit strange.
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewWe liked the clean modern feel. The bed and linens were very soft and comfortable. Great room service with very friendly, smiling staff. It is a great location as far as getting around the city.
The location-unfortunately once it gets dark the streets change and it didn’t feel so safe to be out walking. It would not keep us from staying again, but we were glad we asked the staff about after dark and we were told it would be best to be back in the property fire totally dark. Thankfully with summer sunset so late we were able to spend a good amount of time out and around Tours. Parking can be challenging, we lucked out with a space right around the corner, street level, but there is no lot on the property. Underground paid or street parking.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGreat location, loved the decor, large room with comfortable bed and balconies. Everyone who works at this hotel is courteous, helpful, professional and welcoming. We shall return!
Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewVery helpful staff. Good location right across from the railway station.
Breakfast a bit expensive
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewConvenient location, although not beautiful
There was no fridge in the room The carpet didn’t feel clean Not their fault but the style was very out there and not my taste at all