Reviews of The Originals City, Hôtel Ambacia, Tours Sud 3 stars
22, Rue de la Tuilerie, 37550 Saint-Avertin, France
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Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewStaff were friendly and helpful. Great breakfast.
Not much, needs a refurb.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt had been very hot and the only cooling was a small fan. Unfortunately it was quite noisy so it disturbed our sleep.
Dear, thank you for letting us know about your stay at our hotel. Please note that it says on the internet that we don't have air conditioning. Best regards, The Reception Team
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewQuiet, good value.
Dear, Thank you for your comment and note ! Hope to see you again :) Best regards - The reception
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 December 2024 · Stayed in November 2024
Verified reviewGreat location near the motorway as it was a stopover on our way to Spain. Restaurant food was surprisingly excellent and a good choice. Breakfast also very good.
Room was a bit small but adequate for 1 night.
Hello, Thank you for your interest in our establishment and for your comments. Sincerely, The Ambacia team
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewReviewed: 4 August 2024 · Stayed in May 2024
Verified reviewReviewed: 24 July 2024 · Stayed in July 2024
Verified reviewfriendly staff
nothing
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewNothing
We did not stay in this hotel and we certainly would not recommend it. We arrived We checked in We went into our room, saw how unclean the room was with mould on some of the walls. We walked out after first getting our money back. This place should not even be listed on booking.com it’s awful.
Dear, Like you said, you didn't stay, so i think your comment is undeserved. The housekeeping is made after every check-out. The bathroom is totally new, and the room is equiped with new bedding and furnishings. There is no mould in the room. You told my collegue you didn't want to stay in the room because of a smell, and we proposed you to change the room, what you refused. Sincerely Ambacia Team
Dear, Like you said, you didn't stay, so i think your comment is undeserved. The housekeeping is made after every check-out. The bathroom is totally new, and the room is equiped with new bedding and furnishings. There is no mould in th… Show more
Reviewed: 10 October 2023 · Stayed in October 2023
Verified reviewReviewed: 19 September 2023 · Stayed in September 2023
Verified reviewIt was right off the A10. It has a 24/7 reception and there was a lot of parking space. The rooms are small but nice and the beds were comfortable. The receptionist was friendly and quick.
Thee might have been done some more cleaning in the bathroom. It looked a bit dusty and old.
Reviewed: 19 August 2023 · Stayed in August 2023
Verified reviewNothing
Dirty floors and walls Rooms not cleaned every day No toilet paper or toiletries provided Bathroom door, shower door and toilet seat broken No hair dryer and no air conditioning Room smelt dirty Poor breakfast
Thank you for taking the time to rate your stay. Please be aware that housekeeping is carried out every day in the establishment, as well as in the rooms. Whether they are checking out or long stay, our colleagues take good care of the rooms and ensure our customers' satisfaction. As for the lack of toilet paper and toiletries, these are normally provided in the bathroom, but if you forget, reception is open and available 24 hours a day to help. The same applies to the hairdryer, which is available on request from reception. Sincerely The Ambacia team
Thank you for taking the time to rate your stay. Please be aware that housekeeping is carried out every day in the establishment, as well as in the rooms. Whether they are checking out or long stay, our colleagues take good care of the roo… Show more
Reviewed: 2 August 2023 · Stayed in July 2023
Verified reviewReviewed: 23 May 2023 · Stayed in May 2023
Verified reviewBreakfast was good plenty of choices.
After a long tiring day on the road travelling, we were very disappointed to be told that we couldn't make use of the restaurant for an evening meal or drink because of a coachload of guests that were dining!
Dear, Thank you for your feedback about your stay. Please understand that with an entire bus of fifty person or more eating, it's difficult for one serveur to served everyone at a time and sometimes, the restaurant is fully booked for the groups. Best regards The Ambacia Team
Dear, Thank you for your feedback about your stay. Please understand that with an entire bus of fifty person or more eating, it's difficult for one serveur to served everyone at a time and sometimes, the restaurant is fully booked for … Show more
Reviewed: 19 January 2023 · Stayed in January 2023
Verified reviewvery pet friendly, great location, nice hot bath
Hello Madam, We thank you for your comment as well as your notes, we are happy to know that your stay was well done. We look forward to welcoming you soon. Sincerely, The reception
Reviewed: 3 January 2023 · Stayed in December 2022
Verified reviewReviewed: 15 December 2022 · Stayed in December 2022
Verified reviewStaff was excellent. Food surprisingly good.
Hotel is unmaintained. Room had old carpet, weird stains on the wall, and bathtub had some untreated ugly looking damage on it. Hallway and roof window above staircase is full of dust and doors in hallway are massive, heavy. ugly and old.
Hello, Thank you for taking the time to leave us your opinion. Please know that our rooms are meticulously cleaned every day by our team of housekeepers. The bathrooms are being renovated. Yours sincerely Laura
Reviewed: 10 October 2022 · Stayed in September 2022
Verified reviewReviewed: 5 October 2022 · Stayed in September 2022
Verified reviewThe room was very comfortable, especially the bed. Good amenities in the bathroom, excellent free parking, perfectly positioned in a quiet street and green area with fresh air.
Nothing to say here. We slept until very late, so we did not have breakfast, so we cannot give details about it.
Dear, Thank you for your notes and comments. It is a pleasure to read that you enjoyed your stay. Yours sincerely The reception
Reviewed: 11 September 2022 · Stayed in August 2022
Verified review