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Reviews of Le Chalet Montégut 3 stars

26 à 28 route du Chalet, 03000 Moulins, France

#74 of 87 hotels in Moulins

Guests' Choice

Review score

Based on 40 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    8.3

  • Facilities

    7.0

  • Staff

    8.4

  • Value for money

    6.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 28 July 2024

    6.0
    Beautiful parc
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    No fridge in the tinny house

    The tinny houses and the park

    Stayed in July 2024

  • Reviewed: 25 July 2024

    7.0
    Nice rooms for a short visit but avoid the “restaurant”
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our only criticism related to the “ restaurant “ and the price charged for a small mediocre microwave meal bought in and served in a jar. Definition of a restaurant “ is a place where meals are prepared on site in a kitchen and served to the guests “. This was not case and our disappointment was compounded by the price charged for these “ bought in microwave meals” Nothing was freshly prepared Our advice is don’t eat there. We would suggest that the hotel not advertise itself as having a restaurant but stick to renting rooms which in themselves were very nice and good value for money.

    Beautiful setting and lovely little room that was quiet and very comfortable.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    8.0
    Lovely unique place to stay
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The cabin itself was really hot and it didn't feel like a good idea to have the windows open. There was an air conditioning unit in the cabin and a fan which was great. But the air conditioning unit of course did drip water from the condensation pipe. So we had to lay a towel down. We had nowhere else to place the pipe and the unit didn't really cool the room down. But we were very grateful for it. When we attended dinner in the restaurant the menu was hand written on paper. And the meals came out in glass jars which some were meant to but you could tell the food wasn't freshly cooked on site. Although it did taste great. And I can understand for a place in it's location and the time of year not being the busiest. There was a lack of staff and the site did have quite a few people in the accommodation. But the guy working who I didn't get his name was amazing. He did a great job of getting all our orders and bringing the food to us in quick time!

    The location and property itself is beautiful and has a lot of character. we stayed in one of the deluxe lodges and it was beautiful. It was set out perfectly and was very clean and well presented. The food was delicious in the restaurant. The staff we met were lovely and tried there best to speak to us in English and make us feel welcome.

    Stayed in June 2024

  • Reviewed: 1 July 2024

    7.0
    good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    the access for the pool was blocked with chairs - dead leaves all over the outside terrace that was not prepared for guests , no restaurant (but option for jar dinner), the shower gel brand, the corridor light did not work well so it was complicated to un-lock the door in the dark

    the nice and big room and nice environment in the middle of nature, the breakfast was great with choices like omelets and fruits, the pool

    Stayed in June 2024

  • Reviewed: 8 June 2024

    7.0
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Waiting times at the restaurant.

    Nice staff, good food, nice place.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    6.0
    Beautiful stay but customer service could be better.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The hotel has taken a €350 deposit and it has not yet been returned to us. We are now speaking with booking.com customer services which is a headache. English is very limited at the hotel which of course is understandable but frustrating when an issue like this arises. They also have induction Hobs but the pans are incompatible.

    Stunning grounds, beautiful clean facilities and the food at the restaurant was delicious

    Stayed in June 2023

  • Reviewed: 20 June 2023

    8.0
    Had a lovely night stop over and excellent dinner. I thought it a very suitable venue for parties and weddings in the su
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The inside bedroom we had was not in keeping with the general fun decor, as a bit old fashioned and small. never the less clean and comfortable.

    great funky decor and in addition to inside bedrooms there are individual chalets each with your own outside spa tub. I would say a perfect Wedding party venue, the food in the restaurant was great and friendly staff a big plus.

    Stayed in May 2023

  • Reviewed: 19 June 2023

    8.0
    A gem of a find that kept on giving. Stunning.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing disappointed. But if I was pushed and being picky. The bed pillows were a little uncomfortable.

    Wanted an overnight stop en route from St Malo to Annecy. This property is a hidden gem. We wish we had stayed longer. Lovely country / woodland setting. the staff were so friendly (especially Sandra at the restaurant). good mix of hotel rooms and cabins.

    Stayed in June 2023

  • Reviewed: 9 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dog pee stains on my carpet in the bedroom . Which was not great. They charged me extra for the dogs which they did not tell me on check in. The food was very expensive after I asked for the dish of the day they charged me a lot more.

    In a lovely area of the countryside. The staff were very friendly and helpful. You can take your dogs in the restaurant and breakfast. Nice walk around the property. Good breakfast

    Stayed in November 2022

  • Reviewed: 6 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small bathroom.

    A good place for an overnight stay on the way to Italy. Nice food and pleasant staff. Pretty, well kept grounds.

    Stayed in August 2022

  • Reviewed: 7 August 2025

    4.0
    Disappointing
    • Couple
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    terrible choice of dishes at restaurant. no chef, poor choice, precooked potted dishes for all courses, ridiculous price for wine.will never call again.

    pleasant surroundings.

    Stayed in August 2025

  • Reviewed: 21 July 2025

    2.0
    Depressingly sad
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 1 night

    The evening meal was atrocious! We were disgusted to find that the only option for dining was processed, ready-made meals, served in jars, at a high price, which were inedible. The food was just salty mush which was not in the least appealing, served straight from the microwave, both congealed and watery in equal measures. I didn’t think it was possible to create something so unappetising. The prices were far too high for such mush and our waiter tried to slip an extra charge onto our bill. Fortunately we were ready for him as we had heard every other table disputing “mistakes” on their bills. It is clear this is a regular tactic of his. When we were paying our rectified bill I told the waiter the food was inedible (he didn’t seem bothered) and asked if he had ever tasted it. He snorted and said “Of course not! I eat at home,” and laughed. If the food isn’t good enough for staff to dare trying, then why charge customers an outrageous price to insult them? And not a single plate to be seen. It was jars straight from the microwave landed unceremoniously onto the table. The entire experience - room, meal, drinks - was overpriced and highly disappointing.

    Good breakfast.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    2.0
    Depressing meal coloured the whole experience
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was dark and dingy. Not worth the price paid. The most shocking thing was the 'restaurant' experience. Really, really really terrible food in jars, microwaved so congealed at the top. It tasted awful and slightly chemical. Like bad hospital food. It was unbelievable what they charged for this supposed food.A total scam. 16euro for the jar of food in this photo. In addition, the bill arrived and we were over charged, something I noticed happening with other tables. The receptionist did inform us about the jars on booking, but the issue wasn't that the food was in jars, it was that it tasted awful and was over priced. It would be better if they didn't have a restaurant a let you know to make other arrangements as it coloured the whole.experience. It was one of the most over priced, depressing, meals in a region with incredible local food. Don't believe the 'speil' when you book in, the issue isn't the food in jars, it is the over priced awfulness of it.

    The location is beautiful, the pool was nice and the breakfast was good.

    Stayed in July 2025

  • Reviewed: 23 September 2024

    5.0
    Good, moderate and in parts bad.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    It was extremely frustrating to have to wait until 5.00pm to be signed in particularly when the lady at the desk who denied earlier access was the one and the same who signed the large and slightly annoyed queue that built up at 5.00pm. It would have made sense if the rooms were not ready but this was not the case. The restaurant was ok but the food dire. The menu on show in the room was not available. All that was available were three starters and three main courses all of which came in pre-prepared glass jars that only needed microwaving and even that was done badly, mine was cold at the bottom. Undoubtedly the worst hotel meal that I have ever experienced. Restaurant staff were nice though.

    Good location and the room was adequate.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    4.0
    Good facilities and poor location, good staff
    • Leisure trip
    • People with friends
    • Two-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Low occupancy not our fault and no bar or restaurant which meant we had to incur significant taxi costs to Moulin. WiFi want reliable and whilst the staff tried was unhelpful. Overall a less than promoted stay

    Good facilities but remote

    Stayed in September 2024

  • Reviewed: 18 August 2024

    1.0
    Avoid as a complete scam
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Completely false advertising and not even worthy of one star. The room and the food service do not match the advertised hotel. Room was small, had exposed wires, missing floor, a toilet my 10 year old couldn’t even fit in, dirty and very very dated. When raising a concern staff shrugged their shoulders and said they would speak to the manager who would get back to us. Never did despite asking twice. Hotel management are obviously very aware of all of the complaints as they have condescending complaints posters all around the hotel. Breakfast was a joke and should be avoided at all costs.

    Location and surroundings are beautiful.

    Stayed in August 2024

  • Reviewed: 30 June 2024

    1.0
    Avoid at all costs
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Horrible place. Dark. Dingy. No staff. Was like Faulty Towers This is worth £20 per night not £120. They wanted £20 extra as an early check in at 3pm!! The room was tiny and dingy. The mattress was 3 inches thick. No toilet paper. The restaurant served microwave meals in pots purchased from the petrol station then tried to charge 180 euros for the meal. I dont normally leave reviews as all properties can have a bad day and i will give the benefit of the doubt but this place was a disaster and a disgrace you could not make it up.

    Nothing

    Stayed in June 2024

  • Reviewed: 1 November 2023

    10
    Lovely
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Restaurant & staff

    Stayed in October 2023

  • Reviewed: 21 October 2023

    10
    Very friendly, helpful staff at a quaint little place.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    It’s just pretty and nicely located, very quiet.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    rustic , but would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    very limited menu for evening meal

    very quiet , good breakfast

    Stayed in October 2023

  • Reviewed: 9 September 2023

    10
    Would recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very restful and quiet

    Wonderful setting

    Stayed in September 2023

  • Reviewed: 6 August 2023

    9.0
    Fantastic for Kids, nice restaurant but expensive, watch out for hidden costs!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights

    Watch out for hidden costs! You will need to lay a deposit down for 300euros for the Chalet and we were then told when we were checking out that we needed to pay an extra 50euros for cleaning!

    Jacuzzi, the pool and the location - the Chalets were also lovely

    Stayed in August 2023

  • Reviewed: 19 July 2023

    4.0
    Tourist trap 🪤 NO GO!!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    At the check in was charged 6€ extra for energy(electric) for a couple. When on booking was saying that we had only to pay extra 2€ local tax. No air flow on the room. Small room with zero option to turn a dog around. A bit noisy at times. The dirty on the outside tent was a mess. Yes the grass was cuted while leaving the cuted grass all over the couches, plus cigarette on the floor that they are there more them 3 months. And be careful with extra charges have a few in the comments!!! And take spray anti bug's, just in case is summer 🌞

    The location is great, it's true... Staff is great 👍 Swimming pool was reasonable.

    Stayed in July 2023

Showing 1 – 25

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